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Quality Resort Chateau Canmore
1720 Bow Valley Trail, T1W 2X3 Canmore – Show map
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41 properties in Canmore
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373 verified reviews
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Quality Resort Chateau Canmore's staff speak: French, English, German
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Ski Storage, Ski Passes Available
Tennis Court, Golf Course (within 2 miles), Skiing, Sauna, Fitness Center, Indoor Pool
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, English, German
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 18 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Free! One older child or adult stays free of charge in an extra bed.
Any additional older children or adults are charged CAD 15 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Quality Resort Chateau Canmore accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Based on 373 reviews
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Like room only
Like room only, rest was not pleasant at all..Money not worth.
The room needed a good cleaning. The mirror had toothpaste sprayed on it, The carpet was filthy, The clock has dirt in all the groves, We had to hunt for a cart, we found two on the fourth floor. The fireplace didn't work. There was only one small bar of soap.
The bed was comfortable.
The size and layout of the room was good.
The carpets were filthy dirty and the rest of the room wasn't much cleaner. The Internet worked 2 out of 6 days. When we requested a room cleaning it was not done and when we inquired again, we were told to bring our garbage and towels to the front desk!?
Convenient location on the way to Banff. Great views of the mountains. Good size room. Liked the outdoor hot tub with view.
Equipment in the room - microwave, fridge, sink, sofa - all in a separate area from the bedroom made this a great space for my family.
There was no plates, cutlery etc, so we had to improvise until we got some plastic stuff.
park lot is too small
Lovely room which was almost like a small apartment. Couch two chairs, kitchen table with four chairs, computer desk, microwave, refrigerator, kitchen sink, and place for recycling cans
13 steps to the bedroom, which was difficult for 76 year old hubby.
larger room with extra tv area, kitchenette and extra bed. nice view of the mountains.
felt outdated, and no breakfast included.
The couch that pulled out into a bed was the selling point for me as our family has three kids. Nice in-room mini kitchen with micro, fridge and toaster and separate sink made for an easy way to make breakfast or microwave Mac n cheese. I think my husband liked the 2 tv's so he got a break from kids programming.
The pool was kind of cold and slimy. There was something really wrong with the hot tub as it was literally scalding hot and unusable.
Seperate bedroom and kitchen/living room was nice. Close to Safeway
The hot tub was way too hotfor anyone and they did not seem interested in changing that AFIK. The single elevetor to the lobby is very slow. Too bad it is not possible t use the stairs for going between stairs
Very friendly and helpful staff. Facilities were very good and clean.
Very warm evenings so had to turn on the air conditioning. Quite noisy.. Also, the parking spaces for guests are very narrow. Suggest, since lines are become faint, when painted again the spaces be slightly enlarged so that both driver and passenger can enter and exit more easily. a
ample parking, great views of mts
The reception area was nicely done (eye appealing and clean)...too bad that look didn't flow through the rest of the hotel.
Beds was uncomfortable, carpet in hall (also the hall walls) and our room was very dirty, pool was scummy and dirty (old bandages in water and on pool deck) dirt both on the deck and in the water in both hot tub and pool, hot tub jets did NOT work and it was extremely hot!! When we were looking for the pool the male staff member didn't ask if he could help us (we kind of felt ignored). AC and WI-FI didn't work properly and train was constantly going by at all hours of the night. For the price we felt we should have received a much better experience during our stay!
Large comfortable room; friendly young woman at desk. Short walk into town. Convenient to Banff National Park.
Slow elevator; washing machine out of order but no signage to indicate this - was told once I hd already loaded with detergent and laundry!
The location was good. Easy to find.
The room was dirty. There was dried vomit on the floor beside the toilet, dark hair in the bed, and dog hairs on the bathroom floor.
We got an upgraded loft
View of mountains, easy to find.
Dirty carpets, dated interior, couldn't work AC, couldn't open a window, loud fridge buzzing, no jets in hot tub
The pool was terrible! Not only is it teeny tiny but the floor around the area was gross! And there was no continental breakfast. Parking was also brutal.
No coffee in room and front desk service was not available.
Great location. Lodge type feeling. Place was clean.
When I initially booked this room, I booked for a king deluxe suite. When I arrived, I was given a 2 Queen suite. I went to the desk and they corrected my room immediately. The staff was very nice.
Large room and friendly staff
Furniture in rooms is a little dated, having to go to the front desk to get towels for the pool/hot tub and the hot tub wasn't working properly. It ran way to hot and the jets didn't work. It's to bad. The hot tub is outside and it was a nice clear night.
Liked the layout of the room. Room was quiet Not easy to get to, but once figured out, getting food and having a drink was pleasant at bbq joint but they might want to hire some staff. Very slow service.
Carpets! Clean them please. Very slow drains in tub and both sinks. Could you make the parking any more difficult..WOW! Bet you get lots of complaints about scraped cars.
Stains on carpet, wasn't vacuumed, poor front desk help.
Lobby, only cool spot in hotel. Location
Very poor drainage in bathroom. We complained. They said it was from over usage. It was very gross and the toilet almost flowed over every time it was flushed. AC sounded like a chainsaw/ machine gun. There was no maid service on our second day. Had to ask for TP and towels. The kitchen cabinets were missing a drawer and need up-dating. hot tub was out of order. Poor parking area. Had to park in restaurant area about a block away. Rates too high for low quality hotel. Very disappointed.
Staff was very friendly, and the location is close to all amenities
Plumbing was bad as bathroom sink did not drain
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