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Quality Hotel & Suites Toronto Airport East
2180 Islington Ave., Etobicoke, M9P3P1 Toronto – Show map
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741 verified reviews
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Quality Hotel & Suites Toronto Airport East's staff speak: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (free), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 10 per person per night when using existing beds.
One older child or adult is charged CAD 12 per night in an extra bed.
Free! One child under 4 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Quality Hotel & Suites Toronto Airport East accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.
Please note: Pets are allowed with a fee in select rooms only.
Free parking is only available for overnight guests. Please contact the hotel directly for long term parking options.
Based on 741 reviews
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First room given was not clean. The second room was OK. They gave the same room to another couple with keys to open. We had the double lock and they could not open it. First time it happen to us
We were a little confused on how we were served in the restaurant. When asked by waiter if he could offer us anything he didn't even have a menu. When asked for the bill, he just dropped it on table, we had to go look for Him to pay the bill. I thought they were unprofessional.
The room was clean and comfortable. Asked for extra towels and these were provided quickly. The staff was efficient and helpful.
The staff were very friendly. The room was clean.
Long line up to check in.
The hotel was fair and clean for the price
It's really far away from downtown and the traffic is bad.
Motel was worn out. Needed a major updating. Would not stay there again. We will not be staying in Quality/Choice hotels in the future.
I found it very hard to deal with NO power for 5 hours. NO hot water, No tea/coffee, No drinks machine, No food. I was given a small bottle of water. I ask when paying the bill for compension and told NO. So do you think I will stay again?
One man was super helpful at the front desk. The room was very clean.
The shower didn't really work. Couldn't even use the fitness room because I was so discouraged by the lack of equipment and ventilation. Key cards stopped working. Extremely rude lady at the front desk. You can hear anytime anybody flushes a toilet (makes a terrible screeching noise) and water pressure is also affected by other rooms' use of the water. The air conditioner is very very loud. We didn't mind all of the noise but some people can be seriously annoyed by it. It's a pretty musty and dark place, probably isn't maintained very well. Couldn't find the ice machine. Couldn't find the menu for the TV (which is very very old), looked in the accommodation book but the channel #s are wrong and didn't work. Wi-Fi was terrible, eventually just gave up. We stayed here because we got a pretty good deal, otherwise I would not book here again.
Clean Wi-Fi Breakfast
Construction around Airconditioning too old
Close to the airport which is what we wanted. Clean, tidy, fresh, not tired like many. tea and coffee facilities, toiletries, business centre with printer.
Wi fi was very poor, dropping in and out the whole time. The women on the desk when we checked in were dismissive and rude and generally unhelpful. The older gentleman working the nightshift however was professional, polite and helpful.
Cleanliness and localization (for my purpose)
I was very poorly attended by a clerk (woman) at the front desk. It was a lack of respect and education.
My husband and I stay here frequently and it is always a pleasant stay. The location for us is perfect because of easy commute to restaurants, malls and to see our children.
The restaurant is not very good.
friendliness of the staff
IT WOULD HAVE BEEN A BETTER STAY IF THE POWER AND WATER WAS AVAILABLE. THEY WERE DOING A HYDRO CHECK, IF IT WAS KNOWN AHEAD OF TIME I WOULD NOT HAVE BOOKED.
Good and quiet place, close to the airport
Breakfast buffet was below standard
air conditioning not working beds uncomfortable
Great Room. Staff was accommodating. Good coffee in lobby and good breakfast buffet.
No prior advising of additional charge for parking. Should be included.
The professional, friendly and knowledgeable staff. It is a short drive to downtown and right on the 401 so its an easy commute.
The discounted price was great for what we got. Wouldnt pay regular price though.
Free shuttle to airport Price
Clean and comfortable and having the restaurant downstairs is handy.
The major highway construction zone took up half the parking lot and came right up to the entry. A curt, disinterested employee checked me in. I was not warned by book.com that there would be additional fees and deposit required for our dog. There was no breakfast offered, as I have come to enjoy in the past at Quality hotels. Is this the custom in hotels only in the US? It might be good of Booking.com to inform future guests of the hotel about the above issues before booking this particular hotel.
We gathered there for a family reunion as it was convenient to our Toronto family. The staff were on the whole friendly and helpful. The morning waitress deserves special praise for her cheerfulness and care. We tend to stay there whenever we go to Toronto.
There was nothing to complain about.
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