Ramada Victoria  

The room is clean and the carpet seems renewed, location is great, not far from the downtown, and there is safeway and some resturant around.

Room is quite small and the heater does never work during our two nights stay. The wall of room seems like paper-thin, you can hear everything from the ceiling, the halwayl and from the other rooms.

location

very very noisy..never slept

Convenient location, within walking distance to main part of town via the galloping goose trail.

The computers that where for guests usage, were disconnected due to new carpeting installation that was done but after the carpet was in place a management type told the maintenance man to rearrange the desk that the computers were sitting on. The computers were left disconnected for 3 days until I took the initiative to reconnect them order to do some personal business.

Staff and room cleaness

Nothing special

The hotel was way below standards because the hotel had a fire in it the week before our arrivial and we were not informed. Our 1st room spelt like smoke the hallways smelt like smoke and the hotel staff were nice but I could tell they felt bad. So they move us to the other side of the hotel where the rooms had no fire oudor but the noise from ventltion units outside our windows was so loud we couldn't here our tv very well. The girl at the front desk came up and listen and couldn't believe how loud it was our head boards on the beds were vibrating. She offered to move us again but now it was midnight and we were to tried to pack up and move again. So I feel that we should not have been charged for our room that night or been given some kind of compensation.In the morning the person at the front desk just said we have to contact her manager. She wasn't to helpful. Sorry to give you such bad news. Yours Truley Shawn Braddick

Comfortable and quiet

The room was clean and reasonably quiet.

The fridge was so loud, it had to be unplugged to be able to sleep. The bathroom fan was extremely loud. The television was totally out of adjustment and old.

We had a family function on the Gorge Rd, so it was within walking distance. The rate I paid was great.

When I made my reservation the room rate was at a certain price. I called to change the dates by one day and the room rate had gone up from $380.00 for two rooms for two nights to over $1000.00. That shocked me that a hotel could do that.

Sight seeing tour on the bus.

The receptionist, a young lady from S. America, was phenomenal. Being the person responsible for the first impression of the hotel's service, she was superb.

Cannot comment, did not stay long enough.

wonderfully warm clean swimming pool & very helpful staff

Had a room with an interconnecting door & sound travelled thorough

I like the room design and Miss Cera Young, the guest service representative, who introduced a nice restaurant named The Wickaninnish Inn & Pointe Restaurant for us that is very appreciative.