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91 Grande- Allée E., G1R 2H5 Quebec City – Show map
Excellent location – rated 9.1/10! (score from 261 reviews)
Rated by guests after their stay at Hotel Relais Charles-Alexandre.
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147 properties in Quebec City
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261 verified reviews
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Hotel Relais Charles-Alexandre's staff speaks: French
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Public parking is available on site (reservation is not needed) and costs CAD 9 per day.
Express Check-in/Check-out, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Non-smoking Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
3:00 PM - 11:00 PM
10:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hotel Relais Charles-Alexandre accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 261 reviews
Value for money
Show reviews from:
Located just 165 ft from Grande-Allée Street in the heart of Québec City, Hôtel Le Concorde Québec has guest rooms with a city view. Free Wi-Fi is available. A flat-screen TV is featured in each room....
Score from 538 reviews Good
Nestled among 400-year-old buildings and ideally placed within the walls of Old Quebec, this exceptional boutique hotel provides state-of-the-art amenities, comfortable accommodations and is seconds...
Score from 428 reviews Excellent
In the heart of Old Québec, across from Parliament Hill, this historic boutique hotel is an 8-minute walk from the Québec City Convention Centre and other attractions.
Score from 143 reviews Wonderful
In Quebec City, this modern hotel offers a free summer shuttle to Old Québec, 6 miles away. It features an on-site restaurant and free Wi-Fi throughout the hotel.
Score from 554 reviews Very good
breakfast and room- set up and cleanliness
Pretty hotel with small but cosy room. Wonderful breakfast served by polite staff.
No coffee machine and the bed was a little too hard.
The room was very comfortable and absolutely adoreable! Loved my stay here and would come back. The staff were very friendly and accomodating, breakfast was great!
The only real pain was the construction in the general area due to the upgrades of the sewer systems...which really cant be helped.
Location - walking distance to the old town, close to a lot of restaurants and bars
When booking, I asked for soy milk for breakfast. I was told that's impossible and indeed, they didn't have any. That's beyond ridiculous considering it's easily available. You need to choose time for breakfast, as room is limited. As it's not a buffet, it takes a really long time to get your food (breakfast staff not to blame, though, just the organization) This is not the hotel's fault, but nevertheless a disadvantage - major works in front of the hotel. So difficult to find on arrival and then the noise starts at 7 am
location and service provided by the staff
construction zone on Grand Allee blvd...out of the control of the hotel
This was a really good base in the city. Friendly ,professional and helpful staff. Room was comfortable and clean, breakfast was excellent. Would definitely recommend and return
Steep stairs with no elevator. Unfortunately there was a lot of construction next to the hotel so sleeping was disturbed but this was not the fault of the hotel
Very friendly and professional staff. Many local restaurant menu's were available at the front desk. The location was great and we could walk or bike everywhere.
The construction right outside of the hotel. It is not a problem for noise, just for getting to the hotel.
Location was the best--close to everything
Great location. Great room.
I have to confirm the positive reviews that I read about this hotel before choosing. Position, cleaness and staff are the strong points.
location and style
room size too small and lots of steps to get to room
Really loved the location which is nearly on the Plains of Abraham park. Really lovely to walk in the morning or to run. Loved the access to Cartier street and the great restaurants, coffee, etc. Felt like the value was really good overall. We chose it for the proximity to old town, the PRICE, the onsite parking and the prior reviews. Wonderfully clean! We were pleased.
Wi-if was really poor in our room, bordering on nonexistent (no. 9). That is just too easy to fix in my opinion. No small hotel should have poor wi-if in this tech dependent climate. I loved the breakfast, but didn't love the time slot choices. We chose one of the latest times to avoid having to be up and presentable to early but woke up early anyway and felt like we needed to kill time to wait for our breakfast slot. In hindsight, we should have just left the hotel early and gone to Old Town somewhere for a quick coffee and bread. So, the breakfast was really lovely, but it wasn't a real value to us this trip. The only other bit that was a slight bother was theT.V. Stand doors would not stay open and this meant that you could not watch from the bed. I think that this was just an issue for our room probably because I haven't seen it mentioned by anyone else. This could be fixed by a simple room arrangement. I also agree with others that have mentioned the tight stair arrangement. I purposely packed a smaller bag because of reviews on here and was glad I did. We had no problems with it, but we are younger and work out regularly. Could be a caution though.
Room was clean and comfortable. Good location within walking distance of Old Quebec.
Included breakfast was disappointing given how nice the hotel was. Would have liked coffee available at times other than when breakfast was being served.
The staff was very helpful. The breakfast was excellent. We loved the decor, and the location was perfect. We were able to walk everywhere. We would definitely recommend this hotel to our friends!
Almost nothing. A very, very minor complaint was that the door to our bathroom didn't close properly. That didn't affect our stay at all though.
Location is perfect for the old town which is in walking distance. Good breakfast and friendly staff.
Location. Location. Location. Comfortable bed. Great shower.
Breakfast was the same every day. The fruit was not ripe.
Spacious, bright room with good furnishings, a short walk from restaurants, Battlefield Park and the Old City. Breakfast was wonderfully Parisienne with freshly baked croissants. Parking rate was a good deal given the location.
Liked staff, some amenities, breakfast and location.
Room was small, but we made it work. The hard bed would likely be the only thing, but definitive thing, that would keep us from returning.
Friendliness of staff, location, facilities in general.
Size of bed too small (only double) and mattress a bit too hard. Confirmation email from Booking.com indicated "total price" when it was not. although the next two lines in smaller font indicated that taxes are not included, you should avoid using the word "total" which is misleading.
The hotel is well located, 10-15min from the old town, and close to pubs and restaurants.
Clean your teath is almost an impossible mission because of the tiny sink (20cmx15cm), and forget to shave because was not cap on the sink. Bathroom is very small. If you have back problems, elder person or travel with childrens, ask for a room in the zero floor, otherwise you have to climb your suitcases in a very sloping stairs. The stair is narrow, just for you and your bag and the slope is too heavy. Dangerous for certain people.
Everything! Carl a wonderful host, the staff so friendly. The breakfast, the room, easy to walk to old town, close to some other nice neighbourhoods as a variety, easy to get to and easy to get out of city from hotel when leaving. Couldn't ask for anything better!
It has the true québécois charm especially the breakfast room .
Not enough towels
Too much noice from other guest walking up and down the stairs. Don't choose a room at the ground floor. The hotel needs to reduce the noice between floors
Excellent breakfast; very quiet and an easy walk downtown (< 1 mile) lots of restaurants, Plains of Abraham, near hotel. Staff was very helpful.
room would have been a little small for two people; no coffee, tea pots in room.
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