Renaissance Toronto Downtown  

Staff....excellent

Parking issues...

-the price of the room for the distance we had to walk to the evelavator from our room. -new advertising tax added to the bill -view in room was awful and we paid 250.00 for this 'whole in the wall room'

Convenience to downtown amenities

Keurig coffee machine in the room, that was great! Bed very comfy, restaurant directly on the baseball field was impressive even though the Jays were not playing.

No free wi-fi access. You have to pay $13 per day to get access. Disapointing in that regard.

The fire alarm was going off while i was trying to sleep

Beds were very comfy.

location

rooms were not that great for the money paid

Very friendly staff that were able to answer any questions that we had. Service was fast and reliable. Room was immaculate and beds were SOO comfortable!!

Price for internet was too high. Many others offer free Wi-Fi.

Beds were great, hotel was very clean and organized. Breakfast area was really nice, really did like the modern look.

The hotel room was not as clean as the hotel itself. There were two empty water bottles under the night table. We booked breakfast to be included with our room... Apparently the Renaissance didn't recognize it so in the morning we had to come downstairs with our phone to prove through email it was included.. Then the concierge allowed us to have breakfast as if she was bending over backwards and doing us a favor. It wasn't a pleasant feeling at all.

location

Toilet was not flushed as arrived , mini bar was empty.

All staff were very friendly. Your f & b Manager went beyond that. He not only recommended but went above and made sure our food was exactly what we ordered. (Usually not correct elsewhere). Believe his name was Ammar.

The room was very clean, big with a king comfortable bed. In the cafeteria you have a nice view of The Blue Jays Stadium.

The hotel charges $ 19,25/ day for the internet service.

Location was the only desirable factor.

Lack of convenient parking Bed was uncomfortable, very "bouncy" everytime my spouse moved it woke me up. Pillows were uncomfortable. No water in the room and no director for local restuarants. I've stayed in downtown Toronto and paid far less for a more comfortable room with bette amenities, I will avoid this hotel in the future.

Close proximity to major sights. Kind and helpful staff. Price and large room. Facing train tracks, kids loved trains.

Club floor - self serve breakfast,

View from the room, distance to go shopping

Amazing!!

Loved the restaurant, great view of the inside of the Rogers Centre!

Pool was freezing, hot tub was tepid...

the room

no sunlight in the morning

Very friendly and helpful staff

We asked for a small fan, in a massive hotel connected to a huge venue I can not believe they were unable to accommodate us. The room service prices were insane, we had a "beautiful" view of train tracks. We will never stay again.

View over the stadium

nothing

Stayed in a beautifu, clean, and elegant room. The staff were extremely friendly. The gym was very large and up to date. My only disapointment was that the hot tub was luke warm and that the temperature couldn't be elevated.

King size bed very comfortable Pool and excersize room

No continental breakfast. Hotel breakfast quite pricey. Room on the inside of the hotel would have been nice.

very extensive room service menu. Very tasty and prompt polite service.

Love the location as we were going to a show at the Rogers Centre; the staff were very efficient and friendly.

This was a family Christmas gift; one of the rooms did not have a refrigerator...much needed with small children. The adjoining room's refrigerator did not work well. The pool was not very warm for a heated pool; the kids could go in the hot tub as it was quite cool also. I spent my hour in the hot tub only.