눉I had a very bad experience with staff, they did not treat us fairly when we checked in, I have been to this hotel before at a different locations and had no issues with my card or anything of that sort. My reservation was messed up before I checked in and they did not even notify me. It was also my birthday weekend and my fiance planned to take me out in the area and this was a surprise, apparently they do not take visa debit at this location. Overall, I don't believe the staff know proper procedures and have some messed up policies. Not to mention one of the staff tried to accuse my fiance of smoking in the hotel room which he did not. He always smoked outside. Plus, they were rude with how they gave me back my deposit, they charged me for a towel that I apparently stained.
눇I love how the room was so clean and very comfortable, also enjoyed the free breakfast, pool and WiFi. I love Residence Inn and I've been to different locations in the past!