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300 Mountain Avenue, P.O. Box 1110, T1L 1J2 Banff, Canada – Show map
Excellent location – rated 9.1/10! (score from 380 reviews)
Rated by guests after their stay at Rimrock Resort Hotel.
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46 properties in Banff
Including hotels, apartments, villas and more.
380 verified reviews
They speak your language
Rimrock Resort Hotel's staff speaks: English
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Golf Course (within 2 miles), Skiing, Hiking, Racquetball, Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs CAD 22.05 per day.
Private parking is available on site (reservation is not needed) and costs CAD 36.75 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 25 per person per night when using existing beds.
Up to three children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 380 reviews
Value for money
Show reviews from:
Surrounded by the unrivaled natural environment of the Rocky Mountains, in the charming town of Banff, Alberta, endless adventure, excitement and relaxation await guests at this luxury Canadian lodge....
Score from 291 reviews Excellent
Located in historic Banff, Alberta, this contemporary hotel offers free shuttle to downtown and the Banff Ski Gondola. It features a cave-inspired hotpool and a Chili’s Restaurant and Grill on site.
Score from 455 reviews Very good
A steam room, an indoor mineral pool and a hot tub are featured at this Banff hotel. Free Wi-Fi and a flat-screen TV are included in all rooms. Banff Gondola is just 3 miles away.
Score from 427 reviews Good
Nestled in the outdoor wonderland of Banff, this mountain lodge offers luxurious spa services and facilities as well as comfortable accommodations within walking distance of downtown.
Score from 366 reviews Very good
Most of the staff was very friendly and polite.
The young man who checked me in was rather rude.
I love the bedroom suite we stayed in and the 5star restaurant food was delicious .
I have previously stayed at the huge Banff Springs...Rimrock though large feels more intimate. The staff is welcoming, helpful and reliant. Our deluxe room was affordable( off season great discount), spacious and had an awesome view of the entire Bow Valley. It will be our home away from home on future trips!
The Rimrock was a first class hotel with amazing views, really nice rooms, and great restaurants and lounges. We where just away for our anniversary and it was just a nice, quiet, beautiful setting.
Friendly accommodating staff.
Wifi was poor. Pool closed for an hour without notice
Location is great with spectacular views to enjoy while relaxing in the lounge over a glass of wine and cheese plate.
House keeping never came to our room during our two night stay to replenish the coffee/ check about our towels/ bed... I had to got get coffee. Previous stays, the food has been very good. This time - disappointed with Thanksgiving dinner as it was very average - dry turkey and flavourless stuffing and dessert.
Loved the owl display this weekend! And overall the hotel is just gorgeous and romantic
Wifi should be free
Location, spacious room
The free shuttle service was a great feature and was on time and not over crowded. A great service to get to and from the hotel and downtown without having to worry about cars, parking and extra expenses!
Thought I was getting a great deal... However I was unaware that Alberta is the only province in Canada with no provincial tax. Instead they replace it with something called "A Tourism Levy" which is 6% plus Alberta gst of 5% a total of 11% which gets added additionally to the total cost of your hotel rental. This was not explained to me upon checkin and I was a little shocked and upset to see the total price that I had signed for upon check in of the hotel dramatically increase upon check out!
Staff is very friendly , beds are wonderful . Rooms are very quiet & views are amazing .
There are no comments available for this review
They upgraded us (2 Rooms,2 Couples)due to problem with our booking. Not their fault. Close to the Gondala and hot springs. Free bus pass to town. Staff were very accomadating and we ate a couple of times at the resort, very nice and reasonable price.
2 minutes walk to Sulphur Mountain and Banff Springs 5 minutes drive to Banff town Nice pool and hot tub
Not sure why they need to charge for parking?
Loved the free passes to ride the bus into Banff - very convenient.
We loved everything, the decor, the layout, the room, the staff, the proximity to the hot springs, the view.
$16 charged for complimentary underground parking, not a big deal but they seem to be squeezing out every dollar that they can.
The room had a great view from a corner window, it was very quiet at night, and the ability to have a drink and dine at varying levels of cuisine was excellent. Its a bit out of town but has a shuttle bus and that bit if distance meant we saw a reindeer mosying along by the side of the road.
The breakfast buffet was just okay. The standard of breakfast in Canada is not high generally compared to Australia.
We stayed up at the rimrock and it was amazing. Great beds. Great view. Great staff. I'd recommend it. Don't waste your money at the stuffy Banff Springs.
Magnificent view from my room, watching sunrises and sunsets. I wish we could stay at least 2 more days there. However, we were on the run to Lake Louise where we had terrible experience. Next time, we definitely will stay at least 3 days at Rimrock to enjoy their hospitality. A big thank you to the staff.
We like almost everything. If I need to pick on one thing, probably is the efficiency. If the luggage could deliver to our room more quickly. But, it doesn't bother me. I guess, I get used to my work, everything has to be quick, efficient. I forgot I was on holiday. Ha, ha.
Friendly ,helpful staff, free WiFi worked great.
Food was great but ,pricey
Big comfortable room, lovely bed, pleasant and helpful staff.
Nothing really but the service in the restaurants was occasionally a bit erratic.
Staff were polite and accommodating to me and my children. Really felt like we were there guests. The check in check out was seamless. Totally recommend it to anyone travelling to Banff.
Can't think of anything I could complain about.
The room , the sleep, the food! I guess everything! For us minority smokers a nice place to sit away from hanging around the front door! Nice! Jacqui and Elliott in Primrose restaurant Thank you!
Fabulous staff, Eden restaurant was amazing!
The staff were awesome the location was incredible
The lack of cleanliness, bathroom in my room wasn't properly cleaned, dishes in restaurant weren't properly washed. For such a high rated hotel, I was disappointed
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