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Show map Riviera on Robson Suites Hotel Downtown Vancouver

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Score from 1075 reviews Good 7.7/10

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English Bay Hotel

hotel Overlooking the English Bay, this all-suite Vancouver hotel is one mile from Vancouver Convention Centre. Every suite offers a full kitchenette and free Wi-Fi. A 24-hour front desk is available.

Most recent booking for this hotel was today at 05:28

Score from 632 reviews Good 7.3/10

Newest reviews for Riviera on Robson Suites Hotel Downtown Vancouver

  • Annie
      Canada
    August 27, 2014

    Simple, quiet, 2-3 streets of the attractions, very good staff.

    kitchen little bit dirt, bathroom old and the door don't close...

    8.3

  • Anonymous
      United Kingdom
    August 26, 2014

    Good location on Robson St - close to shops but also 10 mins to Stanley Park. Apartment was a decent size with separate bedroom. Comfortable enough

    Poor and shabby decor Toilet wouldn't flush intermittently Not good value for money One small lift

    5

  • Helen
      Canada
    August 26, 2014

    location

    7.9

  • Anonymous
      China
    August 24, 2014

    kitchen

    noise from street

    4.6

  • Sulistyo
      Indonesia
    August 23, 2014

    The fact that wi-fi is available in the room is fantastic and the connection was stellar too. The staff were really helpful in making the guests comfortable

    There is no air condition in the living room. There is no television inside the bedroom The air conditioner in the bedroom is not cold enough (too hot) The bathroom is too small Overall temperature in the room was too hot

    6.7

  • Anonymous
      United Arab Emirates
    August 21, 2014

    The stuff,the location

    The sound transmission from room to room,it's very noisy Small suites

    7.9

  • Anonymous
      Germany
    August 21, 2014

    Location

    Everythin else

    3.3

  • Alexander
      United Arab Emirates
    August 20, 2014

    Staff very friendly and helpful; location on Robson Street quite good

    no value for money at all, lots of wear and tear on furniture and rooms in general; paid parking

    6.3

  • Mario
      Mexico
    August 17, 2014

    The staff were very kind, the facilities were clean and all the stuff that need to make food were included.

    The hotel is a little old, needs some paint and remodeling, the cleaning people sometimes only make their job superficially, not in deep cleaning in the baths, kitchen, floors, etc. However, they were very kind to us.

    7.9

  • Richard
      Canada
    August 17, 2014

    Location is good

    The place was in serious need of renovation. Dates styling on the verge of dilapidated.

    4.6

  • Heinz
      Mexico
    August 13, 2014

    Bathroom cleaning

    6.7

  • Paul
      Canada
    August 12, 2014

    Love the Staff so friendly, love the space very big, amazing kitchen for healthy eating. Whole foods close by. Queen size beds great space and amazing location.

    confortable bed, but not the most luxurious.

    9.2

  • Christer
      Sweden
    August 11, 2014

    Location Size of the apartment

    Warm apartment since there were only AC in the bedroom.

    6.7

  • Alireza
      Canada
    August 9, 2014

    1) Personnel 2) Location

    1) Very weak internet 2) poor facilities

    6.7

  • Anonymous
      China
    August 9, 2014

    location

    facility is as simple as that in a motel eg.super8 but charge more money and no breakfast included

    5.4

  • Lisa
      Canada
    August 7, 2014

    The staff was extremely friendly and the suite was a terrific value - excellent view and very comfortable!!!!

    9.2

  • Anonymous
      Canada
    August 7, 2014

    Location

    Sorry, but it was disappointed. All doors and furniture have scratches everywhere. That do not give you a good impression when you arrive with your family. Also we have booked for 6 people and the suite was quite small for us. We had to move all leaving room and pantry furniture to a corner to fit two extra beds. As well as we had ask for the full set of kitchen ware for 6 people because the suite was for 4 people. It was not a good experience.

    3.3

  • Micheal
      Canada
    August 6, 2014

    Penthouse sweet balcony n view

    Elevators And key card problems

    5.4

  • Jay
      Japan
    August 6, 2014

    The staff were friendly and very helpful. They dealt with their mistakes quite quickly.

    I've been staying in hotels in all the major cities in the world over the past few years. I've also stayed in a number of high-end hotels in Vancouver over the past few years. I decided to get the penthouse suite in this room, based on the description of the room. For the amount I paid, considering other hotels I've stayed at at a similar price, I would expect: * Facilities (a pool, restaurant) * A front desk area that was pristine - not cluttered with stuff everywhere * Staff that waited on me instantly, not leaving me to sit while they figured something out between two of them on a computer * An immaculate room. The furniture in this room was dated (still from the '80s), there was places where the paint had been applied sloppily. * Extremely clean - it looked like no one had vaccumed under the sofa recently * A couple bottles of water, as is customary in every hotel I've stayed at the past year * A proper balcony. For a penthouse suite, I expect a balcony that has shade, a nice table and chair set, some recliners and more. Instead I got a big open area, no coverage, two cheap plastic chairs and a scratched up old coffee table. Finally, when I went to pick up my luggage after checking it for the day, they had lost it and it took 10 minutes to find, while I had a taxi waiting for me outside (which I had to tell to leave, and get a new taxi). Had I paid half the price I did for this room, I would have been satisfied. As it was, I felt like it was a huge scam, and I was grateful I only stayed one night. When I reserved the room, I was debating between an executive king at The Wall (a classy hotel in Vancouver), and the penthouse in this hotel. I made a big mistake in picking this hotel. I give it two thumbs down.

    5

  • Margaret
      Canada
    August 4, 2014

    Location, close to Stanley Park, English Bay, view of Coal Harbour and Mountains from suite. Secure underground parking.

    8.3

  • Anonymous
      United Kingdom
    August 4, 2014

    Clean with good location and views of city, essentially good value for money for location and number of guests staying.

    Very dated decor with lots of superficial damage and chips - needs a general updating and makeover. Staff rude and unhelpful on arrival - later apologised but a poor first impression.

    7.1

  • Robert
      United States of America
    August 4, 2014

    Walkable distance to many sites - Canada place, Stanley Park, etc. Kitchen facilities were handy; nice view from our 9th floor windows. Staff was very friendly and helpful.

    WIFI connection was frequently lost, and not very fast. Only AC was window unit in bedroom, if you catch a heat wave it may be uncomfortable.

    8.8

  • Anonymous
      Malaysia
    August 2, 2014

    Great location. All off Vancouver downtown within walking distance. Suite style hotel comfortable for family of 4 with extended stay.

    Price is too high for the quality. Hotel is old and furniture in dire need of replacement. Facility been renovated but "cosmetically" only - repainted, resurfaced.

    6.7

  • Lina
      Indonesia
    July 30, 2014

    I like the spacious room, the kitchen with complete kitchen appliances, clean bathroom, strategically located in Robson St, great access to restaurants and shops, friendly staff, cost-friendly laundry facilities

    A bit noisy if staying in a room with the street view

    7.9

  • Anonymous
      Canada
    July 29, 2014

    Location.

    Tiny, crowded foyer. Very small room. Bed unmade on arrival (4:15pm). Limited parking in difficult garage.

    4.6

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