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348 Bernard Avenue, V1Y 6N5 Kelowna, Canada – Show map
Excellent location – rated 9.1/10! (score from 372 reviews)
Rated by guests after their stay at Royal Anne Hotel.
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65 properties in Kelowna
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371 verified reviews
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Royal Anne Hotel's staff speaks: English
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Pool Table, Sauna, Fitness Center
Food & Drink
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 10 per person per night when using existing beds.
One older child or adult is charged CAD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 372 reviews
Value for money
Show reviews from:
Featuring an indoor pool, an outdoor pool, an on-site casino and full-service spa, this hotel is right next to Okanagan Lake. The Kelowna Art Gallery is 65 ft away.
Score from 320 reviews Excellent
In the heart of Okanagan Valley, near a variety of recreational activities available year-round, this hotel in Kelowna, British Columbia has enjoyable facilities, such as free wireless internet...
Score from 198 reviews Very good
In Kelowna, British Columbia, minutes from a variety of outdoor recreational activities, this hotel provides a relaxing stay with amenities such as an outdoor heated pool.
Score from 193 reviews Good
Featuring a hot tub and an indoor pool with a waterslide, this Kelowna hotel provides breakfast. A microwave and a refrigerator are included in all rooms. Big White Ski Resort is a 1-hour drive away.
Score from 131 reviews Very good
The location is excellent for those who might wish to walk to an event. It's right near the waterfront park and just around the corner from a couple of nightclubs.
It got a little noisy at 0200 when the bars closed, but it was short-lived. Also, parking was included but the underground lot was full when I checked in (after supper when I arrived) though I was offered alternate parking "between two buildings." I lucked out and parked on the street for free (Sat night).
Very clean and comfortable and excellent, friendly staff. This was as good as our previous stay in a much more expensive resort hotel.
Noisy people on the street as the bars closed. Bring ear plugs.
cookies at reception were a nice touch. continental breakfast
problems with swipe cards
Wi-Fi was spotty.
Friendly staff, central location
Great location, close to everything. Very comfortable beds and pillows
Continental breakfast was very limited, bread was moldy
Best location. Can't be beat. Clean, comfortable and close to everything. Breakfast is good for a continental. Book parking if you are bringing. If you are debating for a spot on a business trip...book it.
Can be loud on the front street if you are over a weekend in the summer.
We were very happy with our visit from the homemade cookies upon arrival, to the lovely clean room, to the delicious and extensive complimentary breakfast. The best thing though - the friendly and helpful Staff who couldn't do enough for us. Thank you Royal Anne and you WILL see us again!
The room was comfortable & clean. The staff were friendly and helpful. I'd stay here again.
Constant noise from revellers on the street (on a random Thursday!?). I forgot earplugs, and this bothered me all night. Underground parking was a bit of a squeeze to fit into a stall, but I managed without damaging the rental or anyone else's vehicle.
Extra points for the patio outside my room.
The gatorade in the vending machine was so far away from my room.
Needs a lounge.
hotel was good, we stayed there because of the location to downtown.
The staff were all amazing, friendly & always willing to provide assistance. Love the breakfast. The bar across the street gets loud even at 3am but that's the price u pay for the location which is amazing coz ur close to everything. We are staying there again when we come back :)
Had a great view and could walk to the concert and back. The room was very comfortable and enjoyed the free breakfast in the morning.
By the time I arrived, there was no hotel parking spots available. I finally found a parking spot 1 1/2 blocks away.
Breakfast was good for an inclusive continental.
Our room was facing Bernard Street. The street noise made it impossible to sleep. The main issue is the bar or restaurant across the street and a street guitar or violin player wearing a pirate hat playing till all hours of the night and encouraging people to sing. At 2:30 am we complained and we were switched rooms to the back of the hotel for the remainder of our stay. Is there not a bylaw on street musicians hours to play?
Bathrooms were modern, clean and well lit. The hotel smelled nice. Classical music would have been nice.. We appreciated the effort that hotel staff have taken to keep this facility clean including the clean, warm & well lit secure parking.
We would like to see ramp or wheelchair access and no stairs. Easier to get luggage up the steps and for those using a walker or wheelchair. The shower soap was hard to lather....
Location was ok.
There are no on site facilities .like a resterant or lounge,this was verry inconvienient .also the parking situation was not good
We liked the comfortable beds, cleanliness of the room and common areas, the variety of items at breakfast and the location.
We didn't get much sleep due to loud people out on the street late at night into the early morning hours.
location, friendly, helpful staff, view, nice room, comfortable beds, cleaning staff very pleasant gave extra towel.
room temp was cold and hard to get warm. Staff provided a blanket and i was very grateful but the blanket was full of cigarette burns.
Location.... Great Location.
Parking... but I see its the best that can be done for that location.
Cleanliness, Room organization, View from Room, Room Size, and all facilities
The location is excellent, the staff were first rate and the facility is second to none!
Great value as it was close to everything we needed. We didn't have to drive anywhere.
Very noisy most of the night….most likely people coming from the bars right across the street, wanting to sing at the top of their lungs at closing time. Maybe the front desk should offer earplugs to guests when registering. Parking was also an issue, or lack of it as I had to park my vehicle on the street the first night. Luckily one became available first thing the next morning.
Executive King Suite very comfortable, Location Excellent, Staff excellent, Excellent value We are back there in 3 weeks
In the centre of the downtown. Close to restaurants and the lake.
The hotel is a bit old and the room is quite used. The first room I was brought to is a regular twin room facing the street. The air con was not working and the afternoon sunshine heat up the room. A very friendly staff helped me to move into an executive room on 5th floor facing the lake. It is so much better and had to pay more.
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