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Sheraton on the Falls
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When would you like to stay at the Sheraton on the Falls?| Room type | Max | Rate |
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| Traditional Two Queen Room |
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Show prices |
| Cityview Two Queen Room |
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Show prices |
| Superior Fallsview Two Queen Room |
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Show prices |
| Deluxe Fallsview King Whirlpool Room |
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Show prices |
General
Restaurant, Bar, Newspapers, Non-Smoking Rooms, Elevator, Heating, Shops in Hotel, Airconditioning.
Activities
Fitness Centre, Spa & Wellness Centre, Massage, Indoor Swimming Pool.
Services
Meeting/Banquet Facilities.
Internet
Wireless internet is available in the hotel rooms and charges are applicable.
Guest Parking
Public parking is possible on site and costs CAD 15.00 per day.
Private parking is possible on site and costs CAD 25.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
Up to three children under 17 years stay free of charge when using existing bedding.
One older child or adult is charged CAD 20.00 per night when using existing bedding.
One older child or adult is charged CAD 20.00 per night in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed on request. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Discover
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Sheraton on the Falls.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
80
reviews
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Show scores of: |
Individual guest reviews for Sheraton on the Falls
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Chris
Young couple
Kitchener,
Canada
December 10, 2009
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The view Yes didnt like the jacuzzi at first it didnt want to work and then we couldnt get it to turn off...for a luxury hotel it was a very low grade jacuzzi suite |
7.5 |
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Pierre
With friends
Montreal,
Canada
November 27, 2009
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The view was increadible! |
10 |
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Aurora
With friends
0TTAWA,
Canada
November 3, 2009
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I didn't much time in the weekend and I only stayed one night and overall in that time y enjoyed the location and the room view over the falls Nothing |
8.5 |
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Baburajan
Mature couple
Cambridge,
Canada
October 29, 2009
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The situation, the amenities, the food and the services were good. This hotel was noisy. I could conversations from all the adjoining rooms. The sound proofing was so awful I could hear every flush and bathroom singing. |
7 |
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Gaye
Family with older children
Toronto,
Canada
September 6, 2009
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The location is great for walking around and getting to the waterpark and casino. The view of the falls is great. |
8 |
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Marc
Young couple
Bowmanville,
Canada
September 2, 2009
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My husband and I like to visit Niagara Falls at least once a year. We like the fact that the Sheraton is so central to all the things we like to do. We were also pleasantly surprised when our room was unexpectedly upgraded. |
8 |
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Leonard
Young couple
Co Cork,
Ireland
September 1, 2009
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Lovely staff and lovely room |
10 |
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Deborah
Mature couple
Fallston,
United States of America
August 27, 2009
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The room was beautiful, with a side view of the falls A nice rooftop bar for adults with a view of the falls would be a big plus. Could only find a buffet for families. |
10 |
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Agnes
Family with older children
Peterborough,
Canada
August 21, 2009
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The room was very nice. The location is great for many attractions. It was very hard to have access to the stairs. We were on the 3 rd floor and we always had to take the elevators, mind you we never had to wait long for one. |
9.5 |
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Anonymous
Solo traveller
Canada
August 18, 2009
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location, room facility, breakfast |
9.5 |
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Marco
Young couple
Mississauga,
Canada
July 31, 2009
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The staff was curtious and very helpful in all questions and services. The room was clean, and I felt I deffinately got my money worth. |
9.5 |
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Anonymous
Mature couple
Ireland
July 30, 2009
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The view from our Fallsview room was superb. Staff were nice and rooms were always clean with plenty of towels etc. There was a bit of confusion around billing. We prefer to pay for meals etc. as we go and hotel policy made this difficult. Also when we got the bill there was no 'total' listed on it. So my main request would be for more transparency around billing |
8.5 |
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Candice
Young couple
Toronto,
Canada
July 22, 2009
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Location, staff, & efficient assistance when needed. Hotel room keys need to be improved. They had to be changed twice. |
8.5 |
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Harri
Family with young children
Helsinki,
Finland
July 16, 2009
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Very good location, excellent views! I can recommend this hotel both adult travellers and families with small children. |
9.5 |
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Paulo
Family with young children
Sao Paulo,
Brazil
July 16, 2009
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I stayed one night in this hotel and it present a problem with fire alarm. I and my family had to wake-up during the night and stayed for two hours in the Hall, after this the fireman went out and solved the alarm problems. We didn't sleep. I'd like a compensation. |
6 |
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Anonymous
Family with young children
United States of America
July 14, 2009
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Price was reasonable. Hotel staff was not friendly. Pets were allowed. Furniture in the room was old. |
5.5 |
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Anonymous
Mature couple
Canada
July 12, 2009
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Great hotel! Right in the heart of Niagara Falls. Connected to Casino Niagara. At the bottom of Clifton Hill where all the excitement is. A two minute walk from the maid of the mist. As for the room. Amazing views and the beds are probably the best I've ever slept in a hotel before. Overall experience was great. Highly recommend it. |
9.5 |
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Michael
Mature couple
Ascot,
United Kingdom
July 11, 2009
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The view from our room was to die for. Fantastic. Information concerning the use of Computers was a bit sketchy.I eventually found the ones in the Lobby, had to ask the conciege how it operated. |
10 |
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John
Mature couple
Bowling Green, Kentucky,
United States of America
July 10, 2009
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The room was as it was advertised.....deluxe. The outside door opening on to the falls was unexpected and wonderful, we kept it slightly opened, to sleep to he sound of the falls |
10 |
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Maria
Family with young children
BRAMPTON,
Canada
July 10, 2009
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The view of Niagara Falls from our bedroom was spectacular. The room was clean and staff are friendly. The indoor pool was not big enough and water not deep enough to swim. |
7.5 |
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Leonid
Family with older children
Buffalo Grove,
United States of America
July 8, 2009
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Ordered room with a cityview get it with a junk yard & nothing else. Room is not like high end hotel room, but is good as a closet in motel. Toilet did not work.very bad expirience. |
4 |
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Joe
Family with young children
Norwich,
Canada
July 8, 2009
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I liked the downtown proximity of it's location In the hotel room guest services pakage could have explained the guest services with more clairity |
9.5 |
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Anonymous
Young couple
Ireland
June 21, 2009
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Phenomenal location, just on the falls, top room is a must, great staff |
10 |
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Kanchan
Young couple
Brampton,
Canada
March 23, 2009
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It was very good. We enjoyed our stay there. It was good value for money. |
7.5 |
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Carlos
With friends
Riehen,
Switzerland
March 11, 2009
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Nice view. Excellent location..just in front of falls...close to shops...nice restaurants around...parking place close....good decision to stay in tis hotel. |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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