Sheraton Fallsview Hotel and Conference Center

早餐不错，景观也不错。

早餐期间在食物区推食物的服务人员态度很差，很不友好。房间冷暖气机声音好吵，让人难以入睡。

View from the window was excellent. We stayed at luxury room with whirpool bath and it was very nice. The bed was fantastic.

We would wish a variety of food at breakfest.

The view is remarquable , the room are clean ans of good standard for this hotel class

The service is very poor especialy on the restaurant for the included breakfast , there is a army of personnel but the coffe is cold , the buffet is poor for this hotel class and everiting else is to be paid , there is no toast for example , We think of a kind attention when we saw mineral water bottle in the room , but in reading more , the small bottle is at 8$. In conclusion everything is made to have cash and we dont know is the service value is included in the personnel training

Cost of parking expensive. Breakfast was OK but there could have been more choice

The room was lovely and the staff were really helpfull

Comfortable beds. Clean rooms. Lovely view of Niagara Falls from our 9th floor Fallsview room.

Small bottles of water in hotel bedrooms were charged at CAN $ 8.75 each! With few places open to buy water when we arrived in the evening, I felt this was an unacceptable way of making profit on one of life's essentials.

Breakfast was good. There was so much variety for the breakfast.

Parking was expensive - wish if this was included in the hotel room. Dinner was a bit pricy .

The friendliness of the staff - wonderful location....Extremely clean and well kept `

We did not like the "hidden costs." We did not know the parking was $20.00 per day - all the different taxes we were not aware of when we booked - We appreciated having the breakfast coupons but they must keep the food warmer for the customers. We enjoyed the day tour..again we were not aware of the cost. Thank you. Don and June Tragesser.

Quiet comfortable room

Buffet breakfast was not hot enough.

Location; the facilities and view from the room; breakfast was included in the price; staff were very friendly and helpful.

Having to pay over 8$ for a bottle of water in the room. It was not immediately clear that I would be charged for this. Had I realized earlier the bottles would have remained untouched.

well organised staff excellent facilities good value deals

no stocked fridge

Lovely room with spectacular view, comfortable room, easy access to streets great location

Advised staff of hip replacement, was put in the room farthest from the elevator, no handles in bathroom at toilet, bathroom door broken. No instructions on Hot tub, No booklet of hotel services, no TV listings. Hotel staff advised no actiom was taken.......

The rooms were clean, the staff were friendly and the view was beautiful.