Sheraton Hamilton  

All was good except the in room coffee needs way more cream and sugar , not enough cream for one cup, nevermind two. Thanks

Infinitely better than our previous stay at crown plaza. Staff at desk was helpful and nice. Room was quiet as requested. Comfortable. Will be returning upon next visit to Hamilton.

Only (minor) complaint is there was a leftover towel on the shower curtain rod from previous occupant.

The staff are nice and always willing to help

Room service not that 5 star and you wait more than half hour to receive your order also there is no mini bar at the room I have to say with room rate like this you should expect better room and service

L'albergo è un po vecchio ma ben tenuto, il personale molto gentile, posizione centrale e conveniente per I servizi della città

Nous étions à un tournoi de soccer, cette hotel était très bien pour nous, très propre et moderne.

Bed

The beds are incredibly good! So was the breakfast on the 17th floor in the club. Our children loved the swimming pool.

Nothing wrong about the hotel. But we did not like Hamilton. Toronto -the purpose of our visit- is much better. More shops, easier to find restaurants.

Facilities and staff are great. King room on 14th floor was top notch, spotless and well appointed. Loved the bed linens and comfy bed; flat screen tv. Lovely spotless bathroom. Desk was well set up with power and internet connection (extra $$). We used the Fitness room and pool which were great.Front desk staff were all very professional and friendly and helpful when our luggage (with toiletries) was delayed. Hotel was chosen for convenience and location to Copps Coliseum as it was the host hotel for the Around the Bay Race.

Downsides are the additional charges for everything and dull location. *Restaurant Chagall's is horrifically expensive. Example: Hot oatmeal is $8.50; cup of tea is $4.00. We reluctantly had breakfasts there for convenience but chose to have dinner elsewhere. *Parking was $9.95 /day *Internet in room is extra cost *Free internet available in business center and free wireless in lobby. Location is downtown and no options for tourist/ entertainment but was convenient for our event.

One thing I really liked was the bathroom. Very spacious and the shower was great.

The bed was to soft, and whit uncomfortable by the end of the night.

Helpful staff.

Rooms need fridge and microwave.

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