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Recently booked in Ottawa
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Very good,
Score from 37 reviews
“The reception was great Emily the checking agent was a darling. Everybody was helpful. The parking guys were very courteous. When we asked about a late checkout the staff were extremely accomodating. Would strongly recommend this hotel”
Noel,
Whitby, On
Near attractions such as Parliament Hill and ByWard Market, this hotel in downtown Ottawa, Ontario offers enjoyable facilities, comfortable guestrooms and on-site dining options. Sheraton Ottawa Hotel features an indoor pool and fitness center. After a busy day, guests can relax in a smoke-free guestroom with a comfortable bed. The Carleton Grill at the Ottawa Sheraton offers a menu for breakfast and a lunch buffet. Guests can have a cup of Starbucks coffee at the coffee bar or a light meal with a beverage at Sasha's Bar. Hotel Rooms: 236, Hotel Chain: Sheraton. Most recent booking for this hotel was today at 09:42 from Canada.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Heating, Baggage Storage, Air Conditioning ActivitiesFitness Center, Indoor Swimming Pool, Indoor Swimming Pool (all year) ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Laundry, Dry Cleaning, Currency Exchange, Shoe Shine, Fax/Photocopying, Concierge Service, Vending Machine (drinks)
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Total Hotel Score:8.5
Based on 37 reviews Guest reviews are written by our customers after their stay at Sheraton Ottawa Hotel. |
Score breakdown
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Score filter |
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Jim
Solo traveler
Arlington,
United States of America
January 12, 2012
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Staff were courtious and the rooms were excellent. A great experience.
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10 |
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Daniel
Young couple
Ottawa,
Canada
January 11, 2012
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This was the first hotel I had stayed at without any parents, unlike certain other young couples, my girlfriend and I treated the room with a great deal of respect. It was an amazing first experience, and I cant imagine a better place to stay at. Thank you very much for an enjoyable stay. The room service was incredible, the bed was so comfortable, and the room decor was amazing. The only thing I might suggest that needs improvement is the parking, although im sure if we had arrived early enough we would have gotten a spot with the valet.
1 out of 1 people found this review helpful, did you?
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10 |
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Mohammed
Family with older children
Aurora,
Canada
November 1, 2011
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Right in the city. Cleanliness of the room and surroundings
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10 |
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Noel
Mature couple
Whitby, ON,
Canada
August 23, 2011
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The reception was great Emily the checking agent was a darling. Everybody was helpful. The parking guys were very courteous. When we asked about a late checkout the staff were extremely accomodating. Would strongly recommend this hotel
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9.6 |
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Elaine
Family with older children
Niagara Falls, Ontario,
Canada
July 9, 2011
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The bed was very comfortable, I usually do not sleep well while I am away but that was not the case @ this hotel. The hotel room was not ready at the posted check-in time. The counter staff was not very courteous.
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7.9 |
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Patricia
Group of friends
Toronto, ON,
Canada
July 4, 2011
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Our room attendant Brenda was wonderful - but the best part was the pillows of the bed downlite I think it was! Amazing! I'm going to see if I can get them for my home!!! The breakfast buffet was a little pricey by the time you add tax and tip. I would have liked at least one free continental with my stay. Other people who came down to breakfast each morning at the same time as us got free breakfast but not us - there should be a way to further separate the two groups or make all the breakfast included 3 nigts in a hotels with three breakfasts cost us $755.00 the least they could do was throw in a couple continentals.
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9 |
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Allan
Mature couple
Writtle Village,
United Kingdom
June 28, 2011
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It had proper crockery and glassware - not paper cups and plastic glasses. The valet parking, whilst efficient, was perhaps too efficient for those amongst us with lots of luggage who like to take their time to sort themselves out. Touring by car and living out of suitcases is tiring enough without the added hassle of being rushed to sort out your car.
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8.8 |
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Gaye
Family with older children
Belleville,
Canada
June 24, 2011
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I absolutely loved the bedding and pillows. They were very comfortable and snuggy. I also liked the valet parking it makes it so much easier with all your bags and if you have to go in and out. They were really helpful and quick. I found the room a touch hot and when I adjusted the climate control it didn't make it any better. I'm a smoker and I would have appreciated some sort of smoking area besides outside of the parking garage. I really sleep well with "White Noise" have you ever considered having fans or white noise machines in the rooms or for borrowing?
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9.6 |
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Yuliya
Family with young children
Toronto,
Canada
May 18, 2011
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Location is great. The breakfast did not worth the price of $18 before taxes (plus taxes, plus tips). Overall came to $20 and up.
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7.5 |
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Lucie
Young couple
Salaberry-de-Valleyfield,
Canada
February 16, 2012
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Tout! Le restaurant de l hotel était exellent lui aussi.
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9.2 |
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Veronica
Young couple
Pierrefonds,
Canada
February 7, 2012
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Superbe lit La piscine était mal chauffée et la fenêtre de ma chambre donnait sur un énorme édifice de bureaux, pas d'intimité et pas de vue.
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7.5 |
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Ulrich
Solo traveler
Muelheim/Ruhr,
Germany
August 6, 2011
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Zentral gelegenes Hotel mit typisch gutem Sheraton-Hotelstandard. Sehr gutes Preis-/Leistungsverhältnis beim Frühstücksbuffet. Kurze Wege zu allen Hauptsehenswürdigkeiten.
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7.5 |
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José
Mature couple
BRASÍLIA - DF,
Brazil
July 29, 2011
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Excelente localização, a 2 quadras do Parlamento e da cerimômia da troca da guarda que acontece todos os dias 10h (imperdível), funcionários atenciosos, destaque para a limpeza e arrumação do quarto.
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8.8 |
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Silvana
Family with older children
Sao Paulo,
Brazil
July 20, 2011
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O hotel está muito bem localizado,tem um quarto ótimo e tivemos bom atendimento dos funcionários.é Um hotel que indico a qualquer pessoa Houve um pouco de demora para a liberação do quarto.
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10 |
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Serge
Mature couple
québec,
Canada
July 19, 2011
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J'ai apprécié la qualité de la literie et du mobilier... Je regrette même de ne pas avoir acheté les oreillers de l'hotel ! J'ai beaucoup aimé la piscine... J'aurais apprécié quelques degrés de plus pour la température de l'eau, mais, avec la chaleur qu'il faisait lors de mon passage, je me suis rafaichi tout en faisant un peu d'exercice ! Je me souviendrai longtemps de ce court séjour et la proximité de l'hotel que je recommande sans aucune hésitation... Si je retourne un jour à Ottawa, vous m'aurez comme client ! L'accueil à la réception est également impeccable merci aux 2 charmantes personnes qui y étaient le 16 juillet vers 15h00 ! Thank's, Gratias, Merci ! J'ai tellement apprécié l'hotel que je n'ai aucun commentaire négatif .
1 out of 1 people found this review helpful, did you?
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10 |
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Robert
Solo traveler
Utrecht,
Netherlands
June 12, 2011
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grote en schone kamers. Parkeren en internet is niet gratis en aan de dure kant.
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7.5 |
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Anonymous
Solo traveler
Canada
May 13, 2011
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Clean comfortable room. Great location. Cleaning staff ignoring the do not disturb sign and knocked on the door at 9 am on a saturday. Nothing for free, not wireless internet, no breakfast ) :
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7.1 |
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Anonymous
Group of friends
South Korea
August 10, 2011
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Good Location, Clean & Spacious room It can only operate Valet parking.
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7.9 |
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Anonymous
Mature couple
Canada
August 1, 2011
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Le prix et sa situation au centre ville. Pas de coffre-fort, ni de réfrigérateur.
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9.6 |
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Anonymous
Young couple
Spain
August 29, 2011
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La ubicación, al lado del centro histórico. Habitación limpia. Un poco ruidoso por la noche.
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7.5 |
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Anonymous
Family with older children
Hong Kong
May 24, 2011
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Very friendly and helpful staff. Internet is at least free in lobby. Free WiFi should be provided in each room.
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9.6 |
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Anonymous
Family with young children
Turkey
September 21, 2011
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Merkezi yerde olması ve personeli çok güleryüzlü ilgili olması.Odaların büyük olması Odalardaki banyo ekipmanları (havlular ) eskiydi.
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7.5 |
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Anonymous
Young couple
Canada
September 7, 2011
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The bed was very comfortable my wife and I had a great night sleep Hotel parking is expensive!!! I would have parked on the street since it's free on weekends but nothing was available. I found the front desk was not very open and prominent, it was small and tucked away on one side of the main doors. It would have been nice to have dual automatic front doors as I was holding 2 wardrobe bags and had to pull the front door to get into the hotel. The lobby seemed a bit small, when there were a lot of people we had to move around to get out of the elevators. The elevators took a long time to reach our floor.
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7.1 |
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Anonymous
Family with young children
Canada
April 11, 2011
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La chambre spacieuse, les lits très confortables et la situation géographiques sont les principaux attraits - j'y retournerais sans hésiter. Le menu du restaurant Baisha très ordinaire ainsi que le buffet du matin. Les choix de plats pour les enfants sont très limités et il manque d'intimité (salle à manger ouverte qui donne presque sur le lobby de l'hotel.
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9.2 |
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Anonymous
Young couple
Canada
September 7, 2011
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Hôtel bien situé, calme et très propre et tranquille
Did you find this review helpful?
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10 |
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