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Sandman Hotel Calgary City Centre
888 7th Avenue Southwest, T2P 3J3 Calgary – Show map
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218 verified reviews
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Sandman Hotel Calgary City Centre's staff speak: English
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Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Bar, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 10 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Sandman Hotel Calgary City Centre accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Based on 218 reviews
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everything but the two points I wrote on the "what didn't you like"
wi-fi connection was very poor the room door was stuck and not easy to open.
The staff were very friendly and knowledgeable. Eager to assist.
The pool and hot tub did not appear to be functional. There were concerns of cleanliness of the pool. Requires maintenance.
The internet didn't work properly, the whirlpool didn't work. Aircon didn't work and the room was to hot.
Poor wifi and no free breakfast
Location, facilities & Wi-Fi
Bathroom door did not close, no fan in the bathroom, unable to open a window in the room & the bed made a noise with every movement.
no chairs at table coffee maker did not work
problem with WIFI connexion
They have the smallest toilet I ever seen. Bad Aircondition. Poor view or dirty window, no matter how, no interest to looking out. Old n dirty corridor, cannot up to a business hotel standard.
It was close to the things we wanted
The swimming pool water smelled.. The showeres in the fitness room were cold. Our bathroom door didn't close.
The staff are friendly and courteous, the location..
Air conditioning unit is somewhat noisy..noticed that upon entering the room it was just been cleaned.. the carpets seemed moist.. certain smell...
The manger waited I me during check in and was really nice. I liked that it had a moxies and the location. Lobby was also nice. Unground parking was also a plus!
Our room. It was out dated, the wall paper in the bathroom was ripped, toilet slanted and felt like it was going to fall through the floor and broken tiles in the bathroom. Found an abundance of hair on our clean towels. Elevator was wonky and my husband got stuck on the floor above us.
Pool was terrible bottom of the filter broke and my daughters foot went down it! Hot tub didnt work! Bedrooms were dated and worn out! Not the best !
Room changed due to broken bed. Noted that room was relet without fixing the bed.........
-Location is great, and literally right next to the free metro to downtown. -Great staff recommendations of things to do and see. -Room clean, comfy , nice - Air Conditioning! -parking right downstairs, but not free
-fee for parking -pool was SOOOOOOOO freezing AND was insane how much chlorine they put it burns your eyes walking in the pool room -gym sucked... just plain sucked. -elevators were SLOW and we were on top floor! only two working and two broken at the time of stay...
Nothing. Sorry if my review appears to be negative but it is the truth. Even parking is a bit scary because of high unsolvef theft in the city. This hotel needs a remodelling or upgrade. The price I paid isn't worth staying in it. Room is very hot.
Room is musty and hot, uncleaned linens, tub curtain is dirty, carpet floor felt dirty when you walked on it, air in the room feels hot and musty; we were told to get ice on 9th floor but no ice in vending machine, staff didn't voluntold us for wifi pw but it says on the sign by the desk front desk to provide same. The rate if $239.00 per night is quite high for the room we where in. Thanks.
Good location. Friendly, efficient service. Reasonably spacious rooms.
Closets: small, open and with those awful two-part hangers. Small towels.
I could use the bathroom from 12 till the 3:30 the next day because it was broken and only got my parking paid. I felt that there should have been more taken off.
Location was the reason for choosing the hotel but next time will choose a place outside the city.
Noise, traffic, price of parking, and size of room.
My key fob kept deprogramming and they were under renovations on the 5th floor. One of the elevators was not working.
The room was quite comfortable
City center. Just me and my adult son for one night.
Construction of many new buildings blocked smooth travels to and from hotel. Taxi's took up all of front loading zone, the parkade was out of order, so we had to walk two blocks from the closest street parking to hotel with our luggage to check in. Front desk gave us a map to show us where we HAD to go back move our car one block closer..open outdoor overflow parking. No apologetic concessions were made,and a big guy behind the counter was so rude to his co worker and us as he showed us how to find parking. Building was OK.
Location was ok
Wifi didn't work had to call customer support 3 times, you have to walk past the bar in your swim suit to reach the pool, the whirlpool didn't work in the hottub, homeless drug addict kids blocking exits and entrenches at 9 pm at night, when checking out they tried to charge us for making a long distance call which we never made made it turned out it was when we were connected by the front desk to wifi customer support.
Wi fi was good fast connection.
When I checked in I didn't have a credit card although when I had reserved the room I had used a Visa card. At reception the lady was very rude saying that there was nothing she could do and she couldn't help me at all. so I had to wait for a manager to come in. Which there didn't seem to be any problem with using a Visa card.
Location was excellent. Right across from an lrt station which was convenient.
Rooms were outdated and the beds were quite small. The bed I slept in was broken and the middle of the mattress was sunk in. Also had very small pillows.
The location of the hotel was good easy access to a lot around the city.
I didn't like that we had to pay for parking as they could not accomadate us in their parking lot due to the fact we had a trunk and they had height restrictions this should be mentioned in there page parking with restrictions.
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