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Show map Sandman Hotel Vancouver City Centre

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Newest reviews for Sandman Hotel Vancouver City Centre

  • Darrel
      Australia
    August 27, 2014

    Perfect location. Comfortable clean room. Was able to drop our hire car at the hotel instead of airport

    Price did not include breakfast. No tissue box in room

    8.3

  • John
      Canada
    August 23, 2014

    Great Location. Very clean and comfortable.

    8.3

  • Anonymous
      Canada
    August 20, 2014

    Location, price

    Beware of the restaurant on site as it was the subject of an undercover cleanliness documentary of hotels and this restaurant failed miserably, and even when alerted to their failings did nothing to improve. DO NOT EAT HERE!!!, wI fi is awful

    7.9

  • Mike
      Canada
    August 17, 2014

    Location Good bed

    Weirdly shaped room Busy Elevators

    7.1

  • Adam
      Australia
    August 17, 2014

    Good central location.

    As many had did before the internet is terrible. You post something please make sure it odd up to the task.

    6.7

  • Meg
      Canada
    August 17, 2014

    Friendly staff and reasonable rates.

    Elevators and Hot tub could use some update.

    7.5

  • Anonymous
      Canada
    August 16, 2014

    Location was good, staff were friendly, hotel was clean

    Elevators require your room card to operate which is difficult to use. Service at Milestones restaurant is slow

    7.1

  • Sihak
      South Korea
    August 16, 2014

    Location

    Very poor WiFi

    5.4

  • Valda
      Australia
    August 11, 2014

    Quite small but manageable

    7.5

  • Jonathon
      Canada
    August 6, 2014

    Service

    My reservation was confirmed for two beds, for two people, but when I arrived I was given a single room for one person. This did not work, but after demanding a room, for no other rooms were available in the city, three hours later I was given the proper confirmed room. This probably could have been Booking.com's mistake.................. Regards

    10

  • Anonymous
      Canada
    August 5, 2014

    We liked where it was and that there was a Restaurant.

    Long lineup to check in.. The room was the size of a postage stamp with no room service

    6.7

  • Thomas
      Canada
    August 5, 2014

    Ability to walk through out the downtown city core.

    Paying to park as a guest.

    9.6

  • Jeffrey
      United States of America
    August 5, 2014

    The staff was excellent and the restaurant was great!

    8.8

  • Date
      Philippines
    August 5, 2014

    The location was great for access to public transport, and also dining. The bathroom was poorly planned though.

    8.3

  • Georgina
      Canada
    July 31, 2014

    Helpful staff.

    7.9

  • Aimee
      United Kingdom
    July 29, 2014

    Location was good, close to sky train. Staff were helpful and friendly

    Issues with noise in my room meant I changed room three times. Noise blamed on old air conditioning units. Some of the rooms also needed updating. Wear on carpets or bathrooms was visible.

    6.7

  • Anonymous
      Japan
    July 27, 2014

    Our room was just next to an elevator and it was noisy all night. The room was small.

    4.2

  • Douglas
      United States of America
    July 18, 2014

    They used to have a free van to the Canada Place cruise docks, though now discontinued. Should seriously plan to offer that again - would be a BIG plus factor to decide to stay at Sandman for people cruising out of Vancouver

    8.8

  • Anonymous
      Ireland
    July 17, 2014

    Very friendly staff

    10

  • Anonymous
      Canada
    July 16, 2014

    Location

    unbelievably cramped small room. bathroom so small the washbasin situated outside at the entrance. Bathroom only the size of a bath and toilet - no floor space. Only one bedside night stand due to lack of room. All other furniture to large for such a small room. View over the hotel ventilation system and noisy. Requested high floor (in advance as part of booking) and was told we could not have higher than 4th floor yet guests upon checking in were being given higher than us. Upon check in staff evidently overwhelmed by # of guests checking in and communication was curt business only, no pleasanteries. We would never stay again and would not recommend to others.

    3.8

  • Kuldip
      United Kingdom
    July 16, 2014

    Good location, Night staff was really helpful. Thanks

    I booked with Booking.com and they did not had a booking for us on the system. By midnight where you go? Not funny and I had all the paperwork for the booking and confirmation. Booking.com really need to sort out communication. Aftrer more then $200, there was not even tea bags in the room for tea and noise from road was too noisy. Some kind of Road Work going on and on and on........ from early morning:-(

    7.1

  • Adrienne
      Canada
    July 16, 2014

    Great location!

    Very small rooms.

    7.1

  • Marta
      Czech Republic
    July 15, 2014

    Good location, close to the water taxi and Gastown

    Small room, lack of room for clothes, there was no cabinet and only one night table. No fridge.

    5

  • Beverley
      Canada
    July 13, 2014

    I liked the staff. Sayed was very friendly and helpful. It was close to VCC and express bus from ferry for easy traveling with a suitcase.

    The room had a big fan that made lots of noise but had no COOL air coming out. The room was HOT all night long. NEED SOME AC please. I would have stayed a second night but cancelled the second night because it was too hot to sleep at all. Elevators are slow and need upgrading.

    6.3

  • Christopher
      Canada
    July 11, 2014

    location was good

    it was loud in room, room was small and expensive, pay parking is unacceptable when you pay over $200.00 a night for your room.

    5

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