Choose your preferred language. We speak English and 41 other languages.
188 University Avenue, M5H 0A3 Toronto, Canada – Show map
Excellent location – rated 9.3/10! (score from 194 reviews)
Rated by guests after their stay at Shangri-La Hotel Toronto.
|Executive King Room|
|Executive Queen Room with Two Queen Beds||
|Premier King Room|
|Premier Queen Room with Two Queen Beds||
|Deluxe King Room|
|Deluxe One-Bedroom Suite|
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
260 properties in Toronto
Including hotels, apartments, villas and more.
194 verified reviews
They speak your language!
Shangri-La Hotel Toronto's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs CAD 48 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 11 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 40 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 194 reviews
Value for money
Show reviews from:
Just 360 ft from the Metro Toronto Convention Center, steps from the CN Tower, this hotel in downtown Toronto, Ontario offers relaxing spa services, an indoor pool and an on-site restaurant.
Score from 467 reviews Excellent
Less than a 5-minute walk from Osgoode Station, this downtown Toronto hotel features 3 restaurants, an indoor and outdoor pool, and a state-of-the-art gym.
Score from 564 reviews Very good
In the center of the city, the DoubleTree by Hilton Toronto Downtown features an indoor heated pool, an on-site restaurant, and a fitness center. Toronto Eaton Centre and St.
Score from 997 reviews Very good
This 5-star hotel, combining elegance with modern amenities, is in the center of the financial district and just under 1 mile from the CN Tower.
Score from 183 reviews Wonderful
Generally friendly helpful staff.
Room service only provided a cup of coffee. Not a pot of coffee as we'd expected.
Bedding and pillows (the best) Service - friendly and efficient The atmosphere Turn down service
The fact that we were there for a short time - we will be back again!
you can't go wrong with this hotel very nice lobby with life music every evening
I simply stated in the booking that we were staying for an anniversary: they upgraded our room, provided a bottle of wine, and chocolate dessert upon our arrival.
Everything in the hotel was excellent from the chek in till the check out , friendly staff, great room and great service...it was a nice stay sure I will recommend to others.
Expensive parking, drinks...
I didnt sleep one wink because it was soooo dry in the room. I drank so much water and it didnt help.
We booked 2 X 1 bedroom suites as we have a 15 year old and a 2 year old. So we were able to spread out. We were given side by side rooms, thanks to Judy at reception. We were treated graciously and loved the rooms. Room service was also very fast the food was really good. We also ate at their restaurant Bosk, were the service and food was outstanding. All the servers were very knowledgeable, gracious - were were taken care of by Trevor who was fantastic made sure we had a great time. The last time we came to Toronto we booked the Four Seasons and it was more expensive. The service was haughty, and the rooms were old. I highly recommend Shangri-la!
That the rooms were not 'connecting' but rather, side by side. It would have been nice to have that bonus.
The room iPad to control the room lighting, AC etc
The valet parking overpriced.
Room lay out
Located on a busy street.
Staff are exceptionally well-trained.
The rooms were big and comfortable, with a great bath and shower in the en-suite. The pool area was lovely, the private cabanas were nice and it was very quiet in the mornings for a relaxing swim. Perfect location close to the metro, streetcars and 15 minutes from the CN tower. The piano player in the lobby was very good.
The hair dryer in the bathroom had a really short cord, which made it really difficult to dry my hair. It's a small thing but annoying when everything else was so well thought out. The lobby area was very busy in the evenings and was slightly intimidating, with so many non guests there.
Service by the Staff was amazing
Construction in the street outside hotel
Lobby, food and love lively
Breakfast table needed a reservation regardless if you are a guest in the hotel!
I have stayed in several Toronto hotels. This is by far the best. Beautifully appointed, the staff are helpful and courteous and the bed is extremely comfortable. Beautiful bathrooms. I would always try and stay here when in Toronto.
I love the smell of the hotel when I first get in ... they all smell the same and it makes me feel at home :) I love the five oclock tea in the evening that is served in Wedgwood tea sets
Valet parking Beautiful interior Super friendly staff
That their was always someone there to help you and take care of you, clean and great location
Room was quite small(
Clean hotel, interesting rooms. Good location.
Very rude staff. Way too much security. Non-welcoming in many aspects.
The pool. The hot tub. The room. The facilities. The staff. Amazing place!
We booked 2 rooms at the rate of $565 each room for two nights on 8/6 and 8/7. We were informed there were no reservations from us upon our late arrival ( 10PM). We were arranged for 2 rooms 2 hours later after providing them the copies of confirmations from booking.com. However, the rate raise up to $650 instead of $585. We paid because we need the rooms to stay - it was midnight by then. We always stay at Shangri-La during our travel.
The vibe and atmosphere, especially at night, was perfect. A great spot for couples, families, whoever! Will definitely stay again!
Room wasn't as sound proof as we expected.
Welcome Comfortable bed Size of room and bathroom Spotless cleanliness Attention of front door staff
No printer facility in business centre Misleading info re late check out
Next time you are In Toronto, be sure to visit Bosk Restaurant. A wonderful fusion of flavours, served by knowledgable staff. The sommelier knows his stuff! The hotel is well located downtown close to all business and cultural amenities. Our room on the 10th floor had a view of the CN Tower, and was beautiful. We will be back!!!
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.