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188 University Avenue, M5H 0A3 Toronto – Show map
Excellent location – rated 9.1/10! (score from 132 reviews)
Rated by guests after their stay at Shangri-La Hotel Toronto.
|Executive King Room|
|Executive Queen Room with Two Queen Beds||
|Premier King Room|
|Premier Queen Room with Two Queen Beds||
|Deluxe King Room|
|Deluxe One-Bedroom Suite|
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244 properties in Toronto
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132 verified reviews
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Shangri-La Hotel Toronto's staff speak: English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs CAD 48 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 11 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 40 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Shangri-La Hotel Toronto accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 132 reviews
Value for money
Show reviews from:
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This harbourfront hotel in downtown Toronto features on-site dining as well as a rooftop patio with a seasonal pool. A mini-fridge and coffee maker are included in each guest room.
Score from 668 reviews Very good
Clean hotel, interesting rooms. Good location.
Very rude staff. Way too much security. Non-welcoming in many aspects.
The pool. The hot tub. The room. The facilities. The staff. Amazing place!
The vibe and atmosphere, especially at night, was perfect. A great spot for couples, families, whoever! Will definitely stay again!
Room wasn't as sound proof as we expected.
Next time you are In Toronto, be sure to visit Bosk Restaurant. A wonderful fusion of flavours, served by knowledgable staff. The sommelier knows his stuff! The hotel is well located downtown close to all business and cultural amenities. Our room on the 10th floor had a view of the CN Tower, and was beautiful. We will be back!!!
The hotel and staff were outstanding--friendly, professional, and went out of their way to be helpful. The breakfasts were beyond fantastic.
There was not one thing we did not like.
Excellent staff and attentiveness.
No value for the money. The are much better options in the city in the 5 star range.
Beautiful Rooms, Bed and Bathroom. The bed was extremely comfortable and staff were very friendly. There is a blow dry bar in the Hotel, which makes it very convenient if you need to get your hair done.
The Lobby is a bit dissapointing and very Basic - it does not have a Luxury feel. The Food at the bar and Lobby were mediocre.
Everything about the hotel is pure comfort and luxury
In general the service from ever member of staff was excellent. The hotel is modern yet extremely comfortable. We stopped everytime.
Bed was comfortable, lobby was nice, location was close to lots of things
Even on the 10th floor, the room was very noisy - had to hear the street lights (when the flashing hand appears) squawking all night, as well as sirens - horrible job soundproofing. Room was not that clean - furniture looked pretty worn for being a newer hotel.
I am specially impressed by a tall Chinese young man attending the front doors. He was most helpful and sincere. Pity that I fooyt to ask for his name.
+ Pool area + Lobby + View from the room + Concierge service + live music in the evening + We could access pool area after checkout until departure to the airport
- No play area for children - greeting card from previous guest was still in the room. - strict on checkin time (3:00pm)
Nice and proffesional staff, good restaurant, great hospitality.
Very friendly nice staff.
The staff are very hospitable, respectful and accommodating
The break fast. It will be more fascinating if it is buffet
Loved the communication in advance from the staff member, Angel, to give helpful answers to questions.
Top-end furnishings and amenities. Staff were very helpful and friendly. Didn't get a chance to try Bosk but may do so next time.
Beautiful hotel 5 star great checking staff and valet and concierge. Luxurious room and bath. View was fantastic. Staff in lobby bar had beautiful dresses. Great pool spa steam room. Coffee in the room
Did not have time to eat there.
I was mostly impressed with the architecture and the warm feeling of the staff
The only thing I was not happy with is that my experience with my credit card stating it was declined by your hotel and me having to call my bankers and they saying well nothing is wrong with my card it has to be a computer glitch on there system which turned out to be that. So for that first experience I was very embarrased especially as it was my first time there
Shangri-La is everything you expect from a 5 star hotel. Staff is friendly and prompt and the amenities in the hotel are second to none. Shangri-La is worth every dollar and I will be a repeat customer whenever I visit Toronto. Infact, this was my second reservation with Shangri-la and they will always be my first option in Toronto.
Checking out. Lol because I was gonna miss it.
I enjoyed your friendly and courteous staff. The suites were very comfortable, clean, and very well appointed. I had everything I needed and more. Also the food was excellent! We enjoyed a deliciously healthy breakfast and some delightful treats at High Tea. Everything was wonderful! Thank you!
Fitness centre Clean rooms Luxurious
Location and confort
Not enough bar stools
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