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Newest reviews for Shangri-La Hotel Toronto

  • Anonymous
      Canada
    August 27, 2014

    Clean hotel, interesting rooms. Good location.

    Very rude staff. Way too much security. Non-welcoming in many aspects.

    5

  • Sara
      United Kingdom
    August 24, 2014

    The pool. The hot tub. The room. The facilities. The staff. Amazing place!

    10

  • Brenda
      Canada
    August 21, 2014

    The vibe and atmosphere, especially at night, was perfect. A great spot for couples, families, whoever! Will definitely stay again!

    Room wasn't as sound proof as we expected.

    10

  • Kerstin
      Canada
    August 17, 2014

    Next time you are In Toronto, be sure to visit Bosk Restaurant. A wonderful fusion of flavours, served by knowledgable staff. The sommelier knows his stuff! The hotel is well located downtown close to all business and cultural amenities. Our room on the 10th floor had a view of the CN Tower, and was beautiful. We will be back!!!

    10

  • Richard
      United States of America
    August 17, 2014

    The hotel and staff were outstanding--friendly, professional, and went out of their way to be helpful. The breakfasts were beyond fantastic.

    There was not one thing we did not like.

    10

  • Matthew
      Hong Kong
    August 10, 2014

    Excellent staff and attentiveness.

    No value for the money. The are much better options in the city in the 5 star range.

    7.1

  • Alexandra
      Austria
    August 10, 2014

    Beautiful Rooms, Bed and Bathroom. The bed was extremely comfortable and staff were very friendly. There is a blow dry bar in the Hotel, which makes it very convenient if you need to get your hair done.

    The Lobby is a bit dissapointing and very Basic - it does not have a Luxury feel. The Food at the bar and Lobby were mediocre.

    9.6

  • Darcy
      Bermuda
    August 5, 2014

    Everything about the hotel is pure comfort and luxury

    Nothing

    9.6

  • Christopher
      Switzerland
    July 30, 2014

    In general the service from ever member of staff was excellent. The hotel is modern yet extremely comfortable. We stopped everytime.

    10

  • Anonymous
      Canada
    July 29, 2014

    Bed was comfortable, lobby was nice, location was close to lots of things

    Even on the 10th floor, the room was very noisy - had to hear the street lights (when the flashing hand appears) squawking all night, as well as sirens - horrible job soundproofing. Room was not that clean - furniture looked pretty worn for being a newer hotel.

    6.7

  • Pak
      Hong Kong
    July 28, 2014

    I am specially impressed by a tall Chinese young man attending the front doors. He was most helpful and sincere. Pity that I fooyt to ask for his name.

    8.8

  • Cyril
      Switzerland
    July 26, 2014

    + Pool area + Lobby + View from the room + Concierge service + live music in the evening + We could access pool area after checkout until departure to the airport

    - No play area for children - greeting card from previous guest was still in the room. - strict on checkin time (3:00pm)

    8.8

  • Vladimir
      Canada
    July 25, 2014

    everything

    little pricey

    8.8

  • Tuyen
      Vietnam
    July 24, 2014

    Nice and proffesional staff, good restaurant, great hospitality.

    None

    10

  • Christopher
      United Kingdom
    July 21, 2014

    Very friendly nice staff.

    9.2

  • Rasheed
      Nigeria
    July 15, 2014

    The staff are very hospitable, respectful and accommodating

    The break fast. It will be more fascinating if it is buffet

    9.6

  • Robin
      Canada
    July 14, 2014

    Loved the communication in advance from the staff member, Angel, to give helpful answers to questions.

    9.6

  • Matthew
      Canada
    July 11, 2014

    Top-end furnishings and amenities. Staff were very helpful and friendly. Didn't get a chance to try Bosk but may do so next time.

    9.2

  • Anonymous
      United States of America
    July 8, 2014

    Amazing!!!!

    10

  • Mary
      United States of America
    July 7, 2014

    Beautiful hotel 5 star great checking staff and valet and concierge. Luxurious room and bath. View was fantastic. Staff in lobby bar had beautiful dresses. Great pool spa steam room. Coffee in the room

    Did not have time to eat there.

    9.6

  • Timothy
      Trinidad and Tobago
    July 1, 2014

    I was mostly impressed with the architecture and the warm feeling of the staff

    The only thing I was not happy with is that my experience with my credit card stating it was declined by your hotel and me having to call my bankers and they saying well nothing is wrong with my card it has to be a computer glitch on there system which turned out to be that. So for that first experience I was very embarrased especially as it was my first time there

    7.5

  • Edward
      Canada
    July 1, 2014

    Shangri-La is everything you expect from a 5 star hotel. Staff is friendly and prompt and the amenities in the hotel are second to none. Shangri-La is worth every dollar and I will be a repeat customer whenever I visit Toronto. Infact, this was my second reservation with Shangri-la and they will always be my first option in Toronto.

    Checking out. Lol because I was gonna miss it.

    10

  • Susan
      United States of America
    June 22, 2014

    I enjoyed your friendly and courteous staff. The suites were very comfortable, clean, and very well appointed. I had everything I needed and more. Also the food was excellent! We enjoyed a deliciously healthy breakfast and some delightful treats at High Tea. Everything was wonderful! Thank you!

    10

  • Thirosha
      Canada
    June 6, 2014

    Fitness centre Clean rooms Luxurious

    9.2

  • James
      United Kingdom
    May 23, 2014

    Location and confort

    Not enough bar stools

    10

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