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188 University Avenue, M5H 0A3 Toronto – Show map
Excellent location – rated 9.2/10! (score from 160 reviews)
Rated by guests after their stay at Shangri-La Hotel Toronto.
|Executive King Room|
|Executive Queen Room with Two Queen Beds||
|Premier King Room|
|Premier Queen Room with Two Queen Beds||
|Deluxe King Room|
|Deluxe One-Bedroom Suite|
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249 properties in Toronto
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160 verified reviews
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Shangri-La Hotel Toronto's staff speaks: English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs CAD 48 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 11 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 40 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 160 reviews
Value for money
Show reviews from:
This 5-star hotel, combining elegance with modern amenities, is in the center of the financial district and just under 1 mile from the CN Tower.
Score from 156 reviews Wonderful
Centrally located in the city of Toronto, Red Maple Suites - Toronto offers a self-catered accommodation with free Wi-Fi throughout. A fitness centre is available on site.
Score from 60 reviews Wonderful
Featuring an expansive spa and full service fitness center, guests can take advantage of the indoor lap pool and hot tub of this 5-star hotel.
Score from 40 reviews Wonderful
This downtown Toronto hotel, in the Financial District, is just a short walk from Toronto's Theatre District. It features a café, British-style pub and contemporary accommodations.
Score from 1287 reviews Good
I have stayed in several Toronto hotels. This is by far the best. Beautifully appointed, the staff are helpful and courteous and the bed is extremely comfortable. Beautiful bathrooms. I would always try and stay here when in Toronto.
I love the smell of the hotel when I first get in ... they all smell the same and it makes me feel at home :) I love the five oclock tea in the evening that is served in Wedgwood tea sets
Valet parking Beautiful interior Super friendly staff
That their was always someone there to help you and take care of you, clean and great location
Room was quite small(
Clean hotel, interesting rooms. Good location.
Very rude staff. Way too much security. Non-welcoming in many aspects.
The pool. The hot tub. The room. The facilities. The staff. Amazing place!
We booked 2 rooms at the rate of $565 each room for two nights on 8/6 and 8/7. We were informed there were no reservations from us upon our late arrival ( 10PM). We were arranged for 2 rooms 2 hours later after providing them the copies of confirmations from booking.com. However, the rate raise up to $650 instead of $585. We paid because we need the rooms to stay - it was midnight by then. We always stay at Shangri-La during our travel.
The vibe and atmosphere, especially at night, was perfect. A great spot for couples, families, whoever! Will definitely stay again!
Room wasn't as sound proof as we expected.
Welcome Comfortable bed Size of room and bathroom Spotless cleanliness Attention of front door staff
No printer facility in business centre Misleading info re late check out
Next time you are In Toronto, be sure to visit Bosk Restaurant. A wonderful fusion of flavours, served by knowledgable staff. The sommelier knows his stuff! The hotel is well located downtown close to all business and cultural amenities. Our room on the 10th floor had a view of the CN Tower, and was beautiful. We will be back!!!
The hotel and staff were outstanding--friendly, professional, and went out of their way to be helpful. The breakfasts were beyond fantastic.
There was not one thing we did not like.
Excellent staff and attentiveness.
No value for the money. The are much better options in the city in the 5 star range.
Beautiful Rooms, Bed and Bathroom. The bed was extremely comfortable and staff were very friendly. There is a blow dry bar in the Hotel, which makes it very convenient if you need to get your hair done.
The Lobby is a bit dissapointing and very Basic - it does not have a Luxury feel. The Food at the bar and Lobby were mediocre.
Everything about the hotel is pure comfort and luxury
In general the service from ever member of staff was excellent. The hotel is modern yet extremely comfortable. We stopped everytime.
Bed was comfortable, lobby was nice, location was close to lots of things
Even on the 10th floor, the room was very noisy - had to hear the street lights (when the flashing hand appears) squawking all night, as well as sirens - horrible job soundproofing. Room was not that clean - furniture looked pretty worn for being a newer hotel.
I am specially impressed by a tall Chinese young man attending the front doors. He was most helpful and sincere. Pity that I fooyt to ask for his name.
+ Pool area + Lobby + View from the room + Concierge service + live music in the evening + We could access pool area after checkout until departure to the airport
- No play area for children - greeting card from previous guest was still in the room. - strict on checkin time (3:00pm)
Nice and proffesional staff, good restaurant, great hospitality.
Very friendly nice staff.
The staff are very hospitable, respectful and accommodating
The break fast. It will be more fascinating if it is buffet
Loved the communication in advance from the staff member, Angel, to give helpful answers to questions.
Top-end furnishings and amenities. Staff were very helpful and friendly. Didn't get a chance to try Bosk but may do so next time.
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