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1128 West Georgia Street, West End, V6E 0A8 Vancouver – Show map
Excellent location – rated 9.3/10! (score from 91 reviews)
Rated by guests after their stay at Shangri-La Hotel Vancouver.
|Superior Double Room with Two Double Beds||
|Superior King Room|
|Deluxe Twin Room||
|Deluxe King Room|
|Executive King Room|
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132 properties in Vancouver
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91 verified reviews
They speak your language
Shangri-La Hotel Vancouver's staff speaks: English
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Outdoor Pool, Terrace
Sauna, Spa, Massage, Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs CAD 32 per day.
Room Service, Packed Lunches, Airport Shuttle, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 13 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 40 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 91 reviews
Value for money
Show reviews from:
On Robson Street with shopping and restaurants, this contemporary Vancouver hotel features an indoor pool, a sauna and corner guest rooms with a full balcony and free internet access.
Score from 2576 reviews Excellent
An indoor swimming pool, hot tub and a fitness center are featured at this hotel in downtown Vancouver. A tablet computer and free Wi-Fi are available in each guest room.
Score from 68 reviews Excellent
Rogers Arena is a 10-minute walk from this Vancouver hotel. A heated outdoor salt water pool and rooms with a flat-screen TV are featured. The Vancouver City Centre SkyTrain is 320 yards away.
Score from 423 reviews Exceptional
Featuring a full-service spa and on-site dining, this downtown Vancouver hotel is an 11-minute walk from the Burrard SkyTrain. Its contemporary rooms has a 32” flat-screen TV and free Wi-Fi.
Score from 231 reviews Very good
every things good
Beautiful one bedroom with covered balcony. We received a free upgrade before we could ask for one. Really enjoyed our room and the entire facilities, pool, bar and restaurant.
Our stay was to short
Extremely comfortable beds, helpful staff that greet you by name and go the extra mile, Generous toiletries with even more available upon request, TV's in the large marble bathrooms, beautiful rooms with great views of Vancouver, Vancouver Intl. Airport ticketing kiosk in lobby, electronic do not disturb signs, great downtown location, & the smell inside of the lobby is almost intoxicating.
Elevators can be very slow during busy times, hotel only occupies the bottom portion of the building - so don't expect a room near the top, Wi-Fi can be slow especially if streaming videos, extremely overpriced food & drinks at the bar - the most expensive I've seen anywhere ($23.00 CAD for ONE cocktail!) & the bar staff were less than inviting, a room per night here is the most expensive in Vancouver - although definitely a luxurious experience, you can get more bang for your buck at the nearby Fairmont Hotel Vancouver, Hotel Le Soleil, or Four Seasons.
I found the physical underground layout of the arrivals level and elevator configuration to service floors confusing and very tight
the location of the hotel is perfect.
out door pool is very small and most of the time is under shadow.
Room too crowded with furniture. Shower is small. Dressing rooms in gym/spa area are tiny and lack towels, tissues, combs, slippers etc. (normal things that could be found in spas).
The service and people are very helpful and professional.
The breakfast seems good but cooking is average. Fruits are cut/prepared beforehand like on a plane. Juices are not freshly prepared. A bit too much food in set menu.
Very clean. Comfortable beds. We were brought complimentary chocolate-covered strawberries as a surprise one afternoon.
It wasn't quite up to the standard of luxury one would assume. Bar table for making snacks was too small. Only one lounge chair in the room. No extra blankets provided. View was disappointing as hotel is on a low level, though it is in the tallest building in Vancouver.
The hotel is a short walk from the sky train and Stanley park Robson street shops are really close. The free WiFi is good also.
The breakfast is served we would have preferred buffet style.
Very relaxing atmosphere
Level 7 - very noisy due to party on level 6- all night.
rooms were small and carpet needs updating.
Helpful staff with good local knowledge Stylish design of hotel and rooms Good position for working in or discovering Vancouver
City noise / construction noise in bedroom
Soft beds, TV in the mirror of the bathroom. Front desk service was exceptional.
Milk in fridge was over-stale and came out in chunks when I made my expresso in the morning. The bedroom staff delivered a birthday cake complimentary but since it was not expected I didn't have change for a tip, this ended up in not getting turn down service that night. I think they expected a tip and so then they did not provide a paper in the morning, or any other help. Very dissappointing.
Great staff and amenities
Very helpful staff. Clean and modern feel.
Room service meals were absolutely horrid. I have never eaten such poor quality, tasting and prepared food. Front desk was great in removing it from the room invoice.
the decor and the cleanliness was amazing! the extreme politeness of checking in and the service just exemplary!!! We enjoyed the cookies and ginger candy too! The beds are the most comfortable and the bathroom was luxury! We enjoyed soaks in the tub. It was a trued getaway vacation in our own town!! thank you!!
The electrical outlet beside coffee maker and kettle had no power
central downtown location quality customer service
Beautiful and elegant Loads of features in the rooms In a beautiful part of downtown Staff were attentive and polite Great views of the city
We had booked for the luxury bathtub, but it was smaller than we'd hoped
CUSTOMER SERVICE WAS TOP NOTCH. AS IT SHOULD BE AT A HIGH END HOTEL.
Staff are very quick to address requests. Rooms are clean and very spacious.
The staff gave excellent service and were super friendly. The upgrade option was a plus. Also enjoyed the breakfast package. We had an wonderful stay!
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