Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United States
123 Queen Street West, M5H 2M9 Toronto, Canada – Show map
|Standard Double Room|
|Deluxe Double Room - Higher Floor|
|Deluxe King Room - High Floor|
|Standard King Room|
|Standard Double Room with Two Double Beds|
|Club King Room|
|Club Double Room|
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
260 properties in Toronto
Including hotels, apartments, villas and more.
667 verified reviews
They speak your language!
Sheraton Centre Toronto Hotel's staff speaks: Chinese, French, Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
Outdoor Pool, Grounds, Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool, Playground
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs CAD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs CAD 50 per day.
Room Service, Packed Lunches, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge in a crib.
Any additional older children or adults are charged CAD 15 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 665 reviews
Value for money
Show reviews from:
Less than a 5-minute walk from Osgoode Station, this downtown Toronto hotel features 3 restaurants, an indoor and outdoor pool, and a state-of-the-art gym.
Score from 626 reviews Very good
In the center of the city, the DoubleTree by Hilton Toronto Downtown features an indoor heated pool, an on-site restaurant, and a fitness center. Toronto Eaton Centre and St.
Score from 1093 reviews Very good
Old-world charm and state-of-the-art amenities combine at this elegant hotel, in the heart of downtown Toronto's financial district, within walking distance of the Eaton Centre shopping plaza.
Score from 867 reviews Excellent
Within 320 yards of College subway station, this hotel features on-site dining, 2 indoor pools with a water slide, and a fitness center.
Score from 2733 reviews Good
Location easy to exist to the downtown and malls..
No breakfast buffet
hot tub was cool and terribly dirty room I believe was on the 25th floor and must have been by a freight elevator, noisy all night wouldn't stay here again
Very comfortable bed
Noise from hallways
-expensive wifi -extremely long waiting line for checkin in 30 mins...day after day after day (saw for ourselves every day around 3pm) Is it soooo difficult to get some extra staff with laptops to help with checking in? -lukewarm heaters
Location, Dinning selections, shops within the Sheraton. Staff were all very courteous.
I expected higher end appeal on the floor. I was very disappointed with the hallways( outdated) room carpet was stained, Room was outdated. Questioned whether linens were already slept on?
I like the cleanliness and presentation of the facilities: i.e: pool, weight room.
I did not like the paid wifi that is only limited to three devices.
Staff was amazing, room was clean, get location. We will be returning on our next visit to Toronto.
The only thing we sis not like about our stay was how hot our room was.
We always try to stay at hotels with indoor/outdoor pools and this one was the coldest we have ever experienced. The temperature of both the pool are and the water in the pool were much, much too cold. The staff implied that this was normal - I thought it was merely cheap, especially for the busiest time of the year. The hot tub did not have jets, so it felt like you were in a bathtub with strangers. Very disappointing.
Location Most of the senior staff Restaurant path connected - very useful in the winter m square coffee shop in concourse City view - request or fight for the City Hall
Some of the staff doesn't seem to know how to access special requests made via booking.com Thank god that we tried with other staff
This must be the only hotel in Toronto that doesn't have free WiFi.
Rooms OK Lack of free room wifi is absurd at the room rate. Downgraded to queen room from king as booked, because 4th floor (must have been former smoking rooms) were first offered, then hotel overbooked when I went back to ask to revise. No rebate or special service offered. Mediocre overall.
Balcony off the room. Room was really clean and spacious. Needed a cot, it was provided instantly with no delay...
Valet parking was a nightmare, distance from room to elevator was a 3 min walk. Check in was disorganized. Paid wifi was too expensive! $20!
Location and rooms
Cost of parking and no fridge in the room
I liked that the hotel is central and the renovations to the hotel looks great.
I wasn't satisfied with how the our room was cleaned the following day of our stay. There was popcorn on the floor from the night before and teas, cups and ice bucket liner weren't replenished.
At first there was some confusion with my booking but they resolved it quickly The service of all the staff We got our room changed immediately after requesting
The room provided first was very small The hotel was confused about our booking One night they did not replace our complimentary water and did not replace our drinking glasses despite requesting or reminding them They replaced our dirty towels with a dirty towel To check out you have to wait in the same long queue as check in line
room is clean location in the middle of downtown
the bed is sagging. When I wake up, my body is paint.
nothing; too much money for a very bad service
no interenet in room wrong information on attarctions by conceiurge unacceptable attitide by the bell boy got charged 138 USD for a poor breakfast got charged for interenet that I did not use, which luckily got erased
#1. Comfortable bed. Lovely view of the CN Tower. Speedy room service. Good food. Efficient staff were attentive and courteous. Taxi service was readily available. Shopping was close by. Computer use was appreciated. I would stay here again.
Great location and amenities
The room air was so dry. Hard to breathe.
The location of the hotel is quite strategic and ideal.
It takes a little longer for stuff to respond to certain request. But overall it was alright!
Location. Eash access to nearby attraction through subway.
Furniture in room was worn out as well as toilet. Bed and pillows uncomfortable.
everything cost extra money, ie parking, microwave, fridge, wifi. there was also no where to park just to get registered!
Large hotels are usually very impersonal, however, this was NOT the case with this hotel--just the opposite. I enjoyed every minute there--I will be back.
Racked my brains here-only thing I came up with was that there was not a small refrigerator in our room.
Most every thing. Continental breakfast excellent. Excellent location. Friendly and helpful staff.
Fitness is close
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!