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Customers who viewed Sheraton Gateway Toronto also viewed:

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Score from 367 reviews Good 7.9/10

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Most recent booking for this hotel was yesterday at 10:59

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Hilton Garden Inn Toronto Airport

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Alt Hotel Toronto Airport

hotel This Toronto area eco-friendly hotel is just over 1 mile from the Toronto Pearson Airport via a direct, free train. The bright and modern rooms feature a flat-screen cable TV.

Most recent booking for this hotel was yesterday at 15:25

Score from 407 reviews Wonderful 9.1/10

Newest reviews for Sheraton Gateway Toronto

  • Peter
      Canada
    September 2, 2014

    Good quality bed and linens

    Noisy room that was decidedly funky in smell The bathroom was fit only for umpa lumpas.... Tiny doesn't get close to describing it

    5.4

  • Anonymous
      Canada
    September 1, 2014

    My excellent sleep in the cozy room

    The front desk staff was not always attentive to my needs.

    9.2

  • Robin
      United Kingdom
    August 31, 2014

    Overall a relaxing overnight stay with very pleasant staff at all levels.

    No instructions available on how to use to the somewhat complicated shower in our designated room 706.

    7.5

  • Kevin
      Canada
    August 27, 2014

    Definitely can't get better for convenience if travelling WestJet. Right off of Terminal 3 in Pearson International, you don't even have to go outside.

    9.6

  • Brandon
      United Kingdom
    August 26, 2014

    it helps to be abel to step off a plane and walk to the hotel and food is ok for an airport hotel

    needs refurbishing

    7.9

  • Anonymous
      France
    August 19, 2014

    We used the gym, Nice Had dinner at the bar, which was really good ... Had to be in the terminal next morning at 4:30 ... So location was super.

    7.9

  • Anonymous
      Canada
    August 18, 2014

    comfort, quiet place to sleep, friendly people

    the breakfast price

    6.3

  • Abdullah
      Saudi Arabia
    August 17, 2014

    Helpful staff especially the concierge. Early check in was nice as well

    Staff at the lobby's restaurant were rude.

    8.8

  • Jocelyne
      United Arab Emirates
    August 17, 2014

    Very convenient for traveler. Very quiet too.

    Nothing.

    9.6

  • Anonymous
      Canada
    August 11, 2014

    The hotel was a little tricky to access but had great views of the planes at Pearson and the decor was simple and elegant.

    After letting the hotel know we would be paying by a different card than the booking was made under, we were charged (almost 2 weeks in advance) with no reply from the accounting dept to reverse charges or correct the error. When we finally checked in and went up to the room we were in dismay to find we had the wrong room. After going back to the front desk and speaking with a manager who stated they cannot guarantee room types (yet were very happy to charge us for the deluxe room we didn't get) they told us the hotel was overbooked and so couldn't give us the correct room type. Then when we tried to reason with him (MOD) to provide us with other options we were told that the website (booking.com) was to be blamed for the error and that in fact the room we booked wasn't there to begin with. Because of many events in the city that weekend the closest available room was over 40km away so we asked for blankets so that one of us could sleep on the floor, and we're told they were out of blankets. While in the lobby there were a few other disgruntled guests who also had issues with their rooms and we checked out in the morning to find a bunch of families asleep on the lobby furniture as they also had problems with their reservations. Our stay was stressful and not at all as we had planned. I've never encountered difficulties like this at any Sheraton before or through any previous reservations on booking.com. Very disappointing.

    4.2

  • Suzana
      Canada
    August 10, 2014

    location bed comfort facility

    9.6

  • Keith
      Australia
    August 10, 2014

    location and friendly staff

    9.6

  • Earl
      United States of America
    August 10, 2014

    Very fine rooms, food, etc. Good pool, sauna, etc.

    7.5

  • Kimberly
      Canada
    August 6, 2014

    Comfortable beds, friendly staff, facilities, friendliness, great value, ease for travelers

    Expensive parking (not regulated by hotel) Expensive convenience shop

    10

  • Poulard
      United States of America
    August 5, 2014

    The bed was comfortable

    You had to pay for every single thing as parking and wifi

    5

  • Anonymous
      United Kingdom
    August 4, 2014

    The hotel was easily reached from the airport Terminal 3. Rooms on floor 7 facing the airport gave excellent views of the ramps and runways. Staff worked well to provide our group of 4 with adjacent rooms. Rooms were comfortable.

    It would be good if check-in could be slightly earlier than 3 p.m.

    8.8

  • David
      United Kingdom
    August 3, 2014

    The proximity to the airport and very comfortable rooms.

    The price of both food and drink was expensive.

    9.2

  • Maxwell
      Canada
    August 1, 2014

    Location.

    Cost for amount of time there

    8.8

  • Anonymous
      Canada
    July 29, 2014

    The hotel is unbelievably convenient to the airport. I was able to wheel my bags in the luggage cart all the way to our room from the airport. No shuttle required. Staff at check-in and out were very friendly and professional.

    The restaurant was extremely expensive and the service was not great. The food was good but not for the price. I refused to eat breakfast at the hotel the next day.

    7.9

  • Pieter
      Germany
    July 28, 2014

    Very efficient location in Toronto airport, for the type of meetings we had arranged it is unnecessary to leave the airport at all. Simply an excellent hotel, with everything that you need for a very comfortable stay.

    The elevator capacity is too low for the size of the hotel.

    9.6

  • Anonymous
      Canada
    July 26, 2014

    Easy access to terminal.

    Certain parts of the carpet were damp.

    8.3

  • Anonymous
      Canada
    July 26, 2014

    I liked the considerateness of the staff.

    Desk phone did not work.

    9.2

  • Damain
      Switzerland
    July 23, 2014

    Location is good as this was at airport. Comfortable stay.

    A bit difficult to find due to construction at airport. Breakfast not included in rate.

    9.2

  • Adnan
      Canada
    July 23, 2014

    Location abd all what I mentooned above. Excellent hotel

    Charging more than quated to be secured of moni bar abd others.

    9.2

  • Grace
      Canada
    July 22, 2014

    The clean well organized room.

    Needs to be upgraded for style, colour schemes and dating contemporary modern furniture.

    9.2

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