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Show map Sheraton Toronto Airport Hotel and Conference Centre

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hotel Positioned only one mile from Pearson International Airport and a 25-minute drive from Toronto city center, this hotel offers free 24-hour airport transportation and an on-site restaurant.

Most recent booking for this hotel was today at 05:52

Score from 146 reviews Good 7.6/10

Newest reviews for Sheraton Toronto Airport Hotel and Conference Centre

  • Raquel
      Canada
    August 26, 2014

    The airplane noise but that was to be expected

    9.6

  • Anonymous
      Canada
    August 24, 2014

    Hotel was well equipped and had exactly what you would expect from a 4 star hotel. Beds were great with enough pillows.

    8.3

  • Anonymous
      United States of America
    August 7, 2014

    Some of the front desk staff

    Cleanliness was lacking. Under my bed was found the previous occupants' utensils and remnants of their snacks. Poor security. I was returning to my room, and there were tow young nene tampering with my room door. They had a pass key trying to enter the room. I could not believe that the room did not have a refrigerator or a safe for valuables. There was no curb appeal. There were not any flowers planted in the front. The entrance is not welcoming. It would appear that this hotel is unkempt. The calibre of guest was least to be desired. Police was summoned for smoking of illegal substances in their room. This hotel overall was very disappointing.

    3.3

  • Anonymous
      United States of America
    August 7, 2014

    Good breakfast buffet items.

    Loud. Uncomfortable bed. Trouble with toilet.

    5.5

  • Zhuangqing
      Canada
    August 7, 2014

    have to pay extra for parking 1M of WIFI for 24hrs, need to pay for extra

    7.5

  • Kathie
      Canada
    August 5, 2014

    The pool was nice and it was close to the highway to ease in getting aroumd town

    We booked online through booking.com and received a good price. Once arriving at the Hotel we were advised "Since we booked on line, we would have to pay for parking" We had booked for two days and had to pay an extra $30.00 for parking. When we tried to speak with the front desk clerk regarding the extra charge, we were pretty much brushed off with a "Everybody does it" attitude. We had booked the room with 3 adults and one child. We had only two coffee cups in our room and asked the front desk for another and was told we need to contact Room Service and they would bring one up. There would be a 0.25 cent charge for it. We did not ask for anything else after that for fear they would be adding more charges to our bill. Our $305.00 booking through booking.com came to $383.15. Also, when we leave our hotel room, I have a habit of checking under the beds to ensure we haven't forgotten anything. We found dirty socks, receipts and scrap paper. It is clear the room was not cleaned properly prior to our stay. Needless to say, we will NOT be staying there again.

    5.8

  • Ana
      United States of America
    August 3, 2014

    Room very clean and amenities were perfect

    TV in room did not work.

    8.3

  • Carlos
      United States of America
    July 23, 2014

    Everything was great

    Nothing

    9.6

  • Karl
      Australia
    June 29, 2014

    It was great that they had Airpot shuttle service.

    When breakfast is included in your stay, then you should be able to have that at a reasonably early time so that you can get to your flight on time. Unfortunately this hotel did not start serving breakfast until 7.30am (Saturday & Sunday) Which was to late for us to catch the shuttle bus to the airport. Hence we missed breakfast. We have been to a number of countries and hotels on our current trip and we have never come across this bizarre situation where you couldn't get what you paid for, even though they have a 24hr service desk.

    7.5

  • Michael
      Canada
    June 8, 2014

    Great staff, very friendly and helpful.

    Loud. I suspect the booking.com's box associated with getting a 'quiet room', means anything.

    6.7

  • Luis
      Canada
    June 6, 2014

    The breakfast has high quality

    The time to leave could be later without charge

    10

  • Anna
      Canada
    May 28, 2014

    Everything

    Lack of internet for free.

    10

  • David
      Canada
    May 8, 2014

    Love the location to travel to and from the airport.

    Was a little disappointed with the cost of the stay for 1 night this year compared to last year. And was surprised to see an additional fee for parking when last year it was included.

    7.9

  • Rick
      Canada
    April 8, 2014

    Pool & fitness centre

    Parking fee - $15.00

    9.6

  • Anonymous
      Canada
    March 28, 2014

    Always a great welcome at this hotel and it is good for my business needs.The resturant is above average for the airport strip and good value for money i feel. I try and always make it my first choice.

    Often there is not enough for guest's as i think you do long term parking as well.there should be area's closer by the back doors for hotel guests.this is sometimes very frustrating.This winter the snow clearing was less then good compared to other years.

    7.9

  • Elnaz
      United States of America
    February 18, 2014

    The stuff were so unfriendly and mean!! The hit in my room was broken so they had to bring some one to fix it! It took along time for them to fix it and they even didn't offer me another room. !!!My friend came to visit me l couple hours and they charged me $15 for having a guest and also $15 for parking !!!! I never had that experience that hotel charge me for this!!!! That was a total waste of my money !!!

    5

  • Lennnart
      Sweden
    January 28, 2014

    Very clean rooms and good comfort in general.

    8.3

  • Nadine
      Canada
    January 20, 2014

    spend only 6 hours (transit from Vancouver to Moncton). Good bed - good shower

    to much waiting time between shuttle services

    7.9

  • Anonymous
      Canada
    January 17, 2014

    Bed was comfortable. Staff was friendly.

    The room looked old and the carpets stained. My husband had a cold shower and I couldn't even have one in the morning.

    5.4

  • Sydney
      Canada
    January 11, 2014

    -pillows

    -having to pay for parking -room was small -room had an odd odor

    4.6

  • Lorne
      Canada
    October 24, 2013

    Great pool Convenient location to airport and major highways Price was very reasonable

    Upon returning to the hotel at 2am, we asked for a late check out, which was granted, but then housekeeping knocked on our door a few hours before our checkout. Better communication between front desk and housekeeping would have made this a perfect stay.

    10

  • Paula
      Canada
    October 20, 2013

    I liked the pool and hot tub, also that towels were provided at the pool and inside the showers.

    I had to pay for parking, that should be included to people that are staying in the hotel and charge only the ones that are not staying.

    7.5

  • Miroslav
      Canada
    October 15, 2013

    Hotel was NICE Clean everything as expected!!!

    10

  • Nawras
      United States of America
    September 10, 2013

    Clean, Comfort and Starbucks Basically, you are paying for the name.

    Pretty expensive, you have to pay for .. Internet, Breakfast and Car park!! with the same money you are able to get a room with all the above utilities.

    7.1

  • Gary
      Canada
    September 3, 2013

    Location. Very close to Toronto airport (we had an early flight) and Chop restaurant. Comfortable room.

    Lot's of aircraft noise

    7.9

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