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187 Kananaskis Way, T1W 0A3 Canmore, Canada – Show map
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163 verified reviews
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Solara Resort's staff speaks: English
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Golf Course (within 2 miles), Skiing, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Business Center
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 20 per person per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 163 reviews
Value for money
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The staff houseman was very helpful Customer service was helpful
House keeping, Did not feel it was clean it smelled there was dog poo on the deck and cigars there were toys on the appliances that were missed we had to ask for a roll of toilet paper we did not have any cable for three four hours
The rooms were comfortable and nice.
Pool and splash area for the children was a disappointment, not very big and wading pool had uneven bottom with tripping hazards for little ones. It was one of the primary reasons we chose this resort but won't be coming back again.
Loved everything about it I'm coming back an next time for a whole weekend :)
Add room service to your hotel an I bet you will be a 9.5
The staff were friendly and help. Room very clean and comfortable. Great underground parking
No bad experience. Would just have liked a bar or restaurant attached
Terrible signage to get to the upper floors from the underground parking. Signs were small,hard to see,no arrows for direction- just names. Doors to elevators poorly marked and hard to find-even with the bad map reception gave us. The teapot had no lid,the bedlamp had no bulb, the DVD wasn't working, the oven was hard to understand the settings.
Hot tub and spa and the peace and quiet for a relaxing weekend
Would always love a pool but enjoy the hot tub
I like a hard mattress，
was not a king size bed.it was two twins pushed together.did not like the gap on the bed.
Size of room, nice shower. Theatre was fun for kids
This review being in some Asian language!!! Being placed in a pet friendly room when we did not request this. The hotel shoudl err on the side of no pets unless someone states they will be bringing a pet. We were in a suite FULL of animal hair and we have allergies. Hotel accommodated a move but it was annoying. Cleanliness of hotel was less than stellar - floors had dirt, stickers, paper etc. Toilet had feces and urine in it. Had not been flushed and bathroom stunk because of it - it had been there for days. Yuck Pool photo online very misleading, thought the kids could actually swim but the wading pool was wayyyy too small. Wifi was very poor
Clean. Comfortable. Nice bathrooms. Excellent spa.
The electric BBQ did not work. The appliances were not user friendly.
Facilities. Too bad we didn't have the chance to go to the wellness centre.
I was expecting that the pools area had a sauna, but there was none.
Overall we loved the room. Would be great if we had one in the above story for better view.
The suites were spacious with everything you need inside. The bathroom was especially great.
Staff was a bit unprofessional for a 5 star resort. They Didn't pass on messages to oncoming staff about a prearranged late checkout - then called our room asking why we weren't checked out yet and then stating a late checkout would not be possible. Afterwards another colleague apologized but they were a bit rude initially - not what you want at the end of your vacation.
Our room was very spacious and well equipped.
Pool facilities were very disappointing. Getting to the pool through the parking lot was odd. There is no where there to swim or play in the pool. Our grandkids are 10 and 12 and we had to take them to the Canmore Town pool so they could swim.
They were able to accomodate our two rooms to be across the hall from each other eventhough they were fully booked. The suites were spacious and very comfortable. All the ammenities we needed were available (including a washer and dryer in the room).
If you needed to get to the main building (to go swimming) it was very difficult to wind your way without going outside. Better markings to get to the main buildings would be helpful. The elevators are very slow and there was only one in our building.
- Beautiful decor - Decadent bedding - Premium coffee & toiletries - Impeccable service - Ample space, well utilized - Great balcony space - Luxurious showers
- The pool/hot tub were mediocre; would much prefer an outdoor hot tub to take in the surroundings. The decor of the hot tub/pool area was lacklustre in comparison to the remainder of the property. - There was no signage for getting to the pool area, which would be beneficial given all the different separate buildings that you can stay in. Maps of where you were in the building on each level would be helpful. - Perhaps a personal preference, but liquid creamer vs powdered coffee always looks classier and is more in line with the level of quality maintained through the details of the suite
I liked the location, the layout of the apartment, the fireplaces, open kitchen and the feeling that it was a home more than a hotel.
Very relaxing and serene...
The luxurious setting
Pool was too small
We loved it
Well equipped Comfortable beds
Easier directions to Spa, rather than going via the car park.
The atmosphere at the Solara was most inviting after a long days driving! Beautiful surroundings and excellent accommodations!
Being in a no pet unit next to a unit with a large loud dog! 2 actually!
Ashley at the front desk was exceptional. I left behind a garment bag full of clothing and jewelry. She was extremely helpful and professional in tracking down my items. I experienced Superior customer service by this young lady. She expressed sincere concern with my missing leather and was able to track it down in addition to the garment bag.
the sofa bed was uncomfortable.
Price. For the same or less as a Banff/Jasper motel room we had a suite with balcony (superb view), 3 rooms, 2 TVs, a PS3, bath AND top notch shower. Location. Canmore has as much or more to offer than Banff and Jasper. Kananaski country had more wildlife than both combined.
Nothing to dislike really. Better directions within the complex would be good, as we found a store room rather than the garage and also found ourselves lost in the multiple levels of the garage.
The parking stalls where too close together.
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