The staff seems poorly trained. The server in the restaurant knew nothing of the wine list and then poured a glass of sediment for me. When I asked for another her answer was, "Cabernet is very rich, it is like that".
When we made the reservation, the hotel was "pet friendly" and yet when we checked out, the manager insisted that we pay an additional charge of $25 plus a number of taxes because we were traveling with a pet. Evidently, they don't allow pets on floor one where we stayed. We stayed there three nights and no one ever questioned us even though we came and went with our little cockapoo four or more times a day. We are extremely careful with our dog and we left our room in perfect condition. I hated the confrontation at check out.
The property is at the top of a hill with gorgeous views of the mountains and lake. The pool and spa area are well beautiful and well maintained. This hotel is meant for adults and I would not recommend this location for anyone under 19. The golf courses at Predator Ridge are great.