The Hotel at Terminal City Club    

Localização, atendimento

Great location excellent staff and if ypu are a seripus swimmer nobody beat that pool

Great service. Very welcoming

Quiet & clean rooms

Very poor lighting in bathroom for the mirror use

well located, and good value

Awesome location, close to Gastown and the harbor. HIGHLY recommend!

Liked the pool..but it was also a members club and the time was limited for using the pool.

A bit stuffy and lots of bussiness people, it seems that if yo wear jeans they will all stare at you.

Beautiful bed with high quality linen, just what you need after 20hrs of travelling. Location is very central and close to busses and trains

Maybe a little overpriced

everything

Staff were very happy and helpful

We got a noise complaint at 8:30 in the evening.

Very nice rooms and bed.

The lavatory sink didn't drain properly, there was food left in the fridge, and no bag liners in the trash containers.

All of the above plus a very friendly & professional reception by all employees.

The absence of a formal entranceway forcing us to temporarily park our vehicle outside the main entranceway to the building and seek parking instructions from the reception desk. However, not a "deal-breaker"

Staff very friendly Good amenities Nice spacious rooms

Price when booked I payed 204 and when I checked ou I was charger 301 and there were no room charges

Loved the club atmosphere, great fitness centre, really good staff, views of water and mountains and large comfortable room. Great location

Nothing

The pool is amazing.

My booking hadn't gone through. So I wasted 30min when I arrived to do this. The guy at the front desk when I arrived on Saturday was not to par with the hotel standings.

The location was good and staff were friendly.

I was disappointed with the fact that right after check in I could not take my 3 young children swimming. It was closed of for adult lane only. The hotel was not at a high level of cleanliness. Not a kid friendly hotel and for the price, I would not recommend this hotel.

location

Rate offered online where quite different from actual rate

We liked the staff in the restaurant;however, the breakfast was just adequate.

The fitness center

The first very nice surprise was upon arrival being upgraded from our booked city view suite to one with a water view of the bay in Vancouver.

Location, location, location, although you should be wary about 5 blocks east when walking at night The parking entrance was very close, and access directly into the Club/Hotel possible, but could be pricey at CAD26/day

Lack of dining facilities for families or when casually dressed. The Club have dress standards in many areas, so even breakfast was a walk a cople of blocks to find somewhere suitable. Whilst the suite had a kitchenette area, there was very little crockery or cutlery available, requiring you to contact the porter, which could then take a while to arrive in your room. You have to plan ahead in such eventualities.

Staff services

Food at the Grill, though it was expensive.

Parking is expensive, but it is that way everywhere downtown Vancouver. Standard shower/bath in the premium rooms, not a truly luxury hotel, but VERY nice.

The staff was wonderful! With so much confusion about where to go, they really helped so very much. The room itself was awesome; we loved the view and the bed was so comfortable.

Arriving was a nightmare. No valet service at the front, no parking at the front. There were no signs leading to the check in desk. So, my husband had to double park while I walked all around looking for directions and help. The TV didn't work when we got there and we were surprised about a 'dress code', so we had to do room service. There was no water or ice in the room....or close to it...so we had to have room service get it for us. There needs to be HUGE improvement in the process. I cannot understand why there is not valet service. We had to drive 2 blocks straight, another block to the right and then back 2 blocks just to FIND the parking ramp. Then we got lost trying to find the hotel. We're an older, handicapped couple, so I wouldn't want to do that again. You are asking if we would recommend the Hotel. That's a big maybe. Only if they knew what they were getting into as far as parking, dress code and navigation.

Xmas eve was great the cookies & the small breakfest uz supplied & the view will stay again

No plates or bowls etc