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Newest reviews for The Chimo Hotel

  • Anonymous
      Oman
    September 16, 2014

    The location is good The breakfast is good

    The hotel does not provide at least one bottle of water for drinking

    5.4

  • Elizabeth
      Canada
    September 11, 2014

    Clancy restaurant very good good.

    Cleanliness could be improved. Update rooms.

    5.4

  • Georges
      Canada
    September 10, 2014

    The front desk staff are excellent and helpful.The room are nice and clean. Good location.

    the wifi is slow

    8.8

  • Chaminda
      United Arab Emirates
    September 5, 2014

    Room was cleaned just for sake of doing so. Bath tub was full of dirt and not cleaned at all. Had used previously used bed linen not new ones. Internet was very slow and some times not connected at all.

    4.2

  • Chad
      Canada
    September 3, 2014

    Free breakfast is okay, saves money on eating out

    lady at front desk is quite abrupt and rude, twice I've been there and twice she is not very friendly. makes for a bad first impression of your stay

    6.3

  • Anonymous
      Canada
    September 3, 2014

    staff was great-

    the room was supposed to be cleaned when we got there however bar bridge had a dirty towel- drawer where filled with receipts and dirty cleanex - dirty fitly carpet with a very bad smell in the hallway

    4.2

  • David
      Canada
    September 1, 2014

    We got to the hotel and we were told we did not have one. Had to prove we had one. Room had only 2 towels and the toilet did not flush well and the shower did not drain well. We will make trips back to Ottawa and will not stay there and will tell anyone I know not to stay there.

    3.8

  • Rick
      Canada
    August 30, 2014

    Quiet

    7.5

  • James
      Canada
    August 29, 2014

    Location is good

    Most of the services.

    5

  • Michael
      Canada
    August 28, 2014

    Breakfast and location

    Wi-Fi that constantly cut in and out. This is the second time I have stayed there and the second time I've seen the same problem.

    8.3

  • Barrie
      Canada
    August 28, 2014

    The wi fi connection was terrible to the point of unuseable!

    7.1

  • Shelly
      Canada
    August 24, 2014

    Nothing but the front desk was fantastic. They helped us and tried to make us feel comfortable for the night

    Everything! I can not tell you how gross,discussing, and dirty everything was. Filthy carpeting, cracked lamp shades, dirty chairs needed a sheet to sit on it. Mold around the tub, Holley blankets on the bed. A nightmare. We arrived to late to move to another hotel but got out of there in the morning. Yuck!

    4

  • Anonymous
      Canada
    August 23, 2014

    the staff is very nice and helpful morning breakfast was good but there were long lineups.

    this hotel is need of an overhaul. bathtub and shower walls need to be changed. the cleaning staff did not vacuum the room well.

    6.3

  • George
      Canada
    August 21, 2014

    The room was nice and clean. Comfortable bed.

    Breakfast could have been better and could have had a better selection.

    7.5

  • George
      Canada
    August 20, 2014

    Close to the highway. The shopping plaza was just across the road. Easy access to many restaurants etc.

    No small fridge in room

    9.6

  • Suraia
      Canada
    August 20, 2014

    There is no wifi at all the rooms are really dark the carpets are really dirty it gives you the feeling of being in jail.

    5.4

  • Milushka
      Canada
    August 20, 2014

    clean, nice rooms, friendly staff

    7.1

  • Shadreck
      Canada
    August 19, 2014

    all staff except one who was arrogant,breakfast was good the hotel was clean Iliked the gym,sauna and swimming pool Reception staff were excellent Proximity to mall and large shopping centre

    wifi and tv reception were very poor

    7.9

  • Gil
      Canada
    August 19, 2014

    (1) Beds were comfortable. (2) Free buffet breakfast very good. (3) Pool & Sauna good features (4) Cleaning staff were excellent.

    (1) Dining Room staff (breakfast) were downright rude. Only one younger girl treated us respectfully (2) No fan in the bathroom so after a hot shower it looked like a steam room. (3) Local TV channels not available

    6.3

  • James
      Canada
    August 17, 2014

    We got a nights stay for $89 with an online deal. We should have known it was too good to be true. The hotel was very easy to get to from the 417, and was close (many within walking distance) to shopping and restaurants etc. The breakfast was good, and since it was extremely busy, I was impressed by the kitchen staff, who were courteous and polite. As others have pointed out, the lack of a meat item seems like an easy fix to make for a really knockout offering.

    The front desk staff we encountered was impersonal and bordering on rude. The bathrooms had no fan and mold was in all the obvious locations because of it. The pool looked great from a distance, but up close there was "debris" floating everywhere and the scum along the water line was etched with peoples initials. There were no towels in the pool area, and it took several requests to finally get someone to provide us with four towels. The next people to enter were out of luck. The air conditioner in our room was located directly beside one of the beds, so we literally had to line up a barricade of suitcases to save the adjacent person from freezing from direct air flow. There was no "Do Not Disturb" sign in the room, and we had housekeeping try to come in twice while we were getting dressed. I confronted the cleaning woman and asked for a sign, she looked aimlessly around her cart and then said, "I don't have any". I asked her kindly not to come back until we had checked out. She obliged. We got better assistance from a fellow guest when we asked the front end staff where we were on the hotel supplied map. He also gave us several suggestions for restaurants, the hotel employee grunted "Tex-Mex is next door (Lone Star)". If all this wasn't enough, just as I was tucking in my children I noticed blood stains (looked fresh) on the top sheet. Needless to say, we will not be visiting again.

    5

  • John
      Canada
    August 17, 2014

    Convenience and good family oriented hotel

    Soiled sheets were put back on bed after our child had an accident which was unacceptable.They should have been changed for fresh sheets.

    6.7

  • Chad
      Canada
    August 17, 2014

    close to mall and lonestar and movie theater. breakfast included is a plus as well. They also have a nice pool.

    wifi is absolutely terrible, had to ask for more toilet paper (only 1/2 roll in room) more coffee (only one individual packet) more towels (only had two when reservation was for 4). simple fix for the 3 items listed but if you depend on wifi for business this isn't the place for you

    7.5

  • Steve
      Canada
    August 17, 2014

    the buffet breakfast was excellent value

    The wi-fi internet in the room was EXTREMELY slow.

    5.8

  • Anonymous
      United Arab Emirates
    August 12, 2014

    Ample parking, mostly friendly staff.

    The breakfast was quite awful, with only eggs as a protein, and lots of carbs. The location is disastrous right now because of major construction on the Queensway, which is the primary access route. Also, I erred in thinking it was one exit closer to downtown, at the Eastern Parkway. The location at St. Laurent Blvd is poor.

    6.3

  • Rob
      Canada
    August 10, 2014

    Quiet well kept rooms, comfortable beds, complimentary breakfast, good location, great price

    Wireless internet was slow and service intermittent Carpets and furnishings are old and need refreshing

    10

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