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4205 Gellatly Road, V4T 2K2 West Kelowna, Canada – Show map
Excellent location – rated 9.3/10! (score from 113 reviews)
Rated by guests after their stay at The Cove Lakeside Resort.
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14 properties in West Kelowna
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113 verified reviews
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The Cove Lakeside Resort's staff speaks: English
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BBQ Facilities, Outdoor Pool (seasonal)
Tennis Court, Mini Golf, Water Sports Facilities (on site), Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 113 reviews
Value for money
Show reviews from:
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everything was great
The staff where exceptional awesome customer service
Should have told us about extra 100 per night as security amount deposit . If I would have known I would have paid cash
I loved the comfor of the room especially the bedding it was so cozy! Nice big bathtub.
I wish he restaurant had more dinner options. eg. being able to order the daytime specials. For that reason we ordered in from another restaurant.
My new husband and I were sent to the Cove for a weekend getaway as a wedding gift. Not only did the Cove upgrade our room upon hearing that we were newly weds, but they left a lovely personalized note welcoming us. The views from our amazing suite were stunning, and we felt like we were at a secluded resort! The staff were very friendly and helpful, and we are enjoyed the many amenities available to us. We would definitely return!
We were surprised at how far the Cove was from the airport, and how secluded it was from other restaurants, stores, etc. We found the onsite restaurant to be lacking in options and so would definitely make sure to get a rental car so that we could venture out (and to also avoid the expense taxi ride to/from the airport). I was also VERY disappointed with the spa services- I've never been to a spa where I've not been given a robe or showers to use as part of the experience. Moreover, I've never wished for a massage to end like I did when we treated ourselves to a 90min treatment. Thankfully the spa was receptive to my expressed disappointment and did not charge me for my service.
Everything, the accommodation was fantastic.
No bed linen for sofa bed. Only had one night stop over
Large up-to-date well appointed guest suite at a very reasonable price. Nice amenities - restaurant and pool/hot tubs on site. Very nice lake front resort. Would love to come back again.
The beautiful lake view
A bit old fashioned
ROOMS AMBIANCE CLEANLINESS/UPKEEP
This past weekend was a great success. Planned a surprise Birthday Celebration for my husband and it couldn't been better. Staff were great, food was excellent and the perfect Pallette event was very enjoyable which we invited our friends to join us. Location was perfect for lakeside walks and close to the best Wineries of the area. Our favorite being Mission Hill just minutes away. We also enjoyed fall SUP on the lake! Perfect stay.
Liked everything about our stay, but if there was one thing it was the carpets were stained. But a minor element as everything else was impeccable. Great job to the housekeeping team. Very impressed and will be back. Thank you for the great hospitality!
We liked the spacious two bedroom suite we were in. The layout is perfect for privacy while giving good visiting space. The front desk staff were very friendly and helpful and the food was delicious. The tomatoes and organic vegetable garden provides fantastic flavours to the entres.
The only issue is housekeeping needs work. We found dirty dishes in the cupboard - plates that possibly had not been checked before putting away from the dishwasher. We ended up pre-washing everything we used. The coffee maker and regular coffee should also be more evident and if you are using the tasmo thing there should be more pods available - two of each kind doesn't cut it. The furniture had some stains that should have been steam cleaned. The bathroom floor is very slippery if it gets a patch of wet.
The view, the size of the rooms, coffee machine, the front desk staff were very friendly and when we came down for more coffee they had no problem. The lady from maintenance (did not get her name) who changed over our VCR was excellent (we got to meet her twice).
1. We were meeting family - we got there late - my ill sister had to go to the bathroom (you could see that she was ill) and the staff did not go out of their way to accommodate her. The room was in my name so my credit card was needed. She needs assistance in a bathroom and was made to feel uncomfortable. 2. The TV/VCR system was deplorable. We were finally given a new VCR and that solved the problem. 3. The small black fridge you purchased drinks from started leaking. When we called the front desk they sent up maintenance and he said "it just needed cleaning". 4. With four people in the room we were given 2 coffee pouches. We had to constantly request new coffee pouches. We spent a lot of time in the room and with four people we needed at least 6 pouches a day. 5. The Manager did phone and like the maintenance man was patronizing. 6. We had chosen The Cove Lakeside Resort because we were meeting my sister half way. We had read the reviews and decided that this would be a good place for a difficult visit. 7. Too many calls to the front desk with problems. We were here to visit not problem solve.
The room, the facilities, the staff, the Hot tub, the weather, the open French doors onto a patio. A perfect Place for smokers and dogs. The hot tub was a perfect temperature. The staff were exceptionally helpful.
The hide a bed was very thin. The pool was cold. We never got the cable TV to work and the DVD player did not work very well.
Setting on the lake; luxury of suite and all it's fittings; spacious balcony; included washer and drier.
location and view
The service was fabulous.
Very large and comfortable room with full kitchen & balcony. Great pool, jacuzzi, basketball and tennis courts. The on site restuarant is very good, the beach is beautiful
The cost to rent paddle boards is very high
Wine Sommelier Yousef Kayal. Excellent service and information about wines.
some people were using the stairwell as a stairmaster for their very early morning exercise routine. Up/down/up/down over and over again
Location,peaceful ,friendly, We enjoyed our stay very much.
The resort is lovely and right on the lake. Beautiful setting and very good facilities. Sunday brunch at the resort was top notch.
Housekeeping in room lacked attention to detail. The stove and cupboards still had bits of food stuck on it from the previous guests. Also, a glass in the bathroom was dirty. Twice we had to send back dirty cutlery and dishes at the restaurant. For the money we paid to stay at this resort I would have expect better housekeeping and cleanliness in the restaurant.
room and outdoor facilities
gym is awful. was here a few years ago and they have the same old "home use" equipment - 2 machines only.
Very nice resort, all the amenities provided, the pool, hot tub, spa, tennis courts is a bonus. We especially enjoyed being on the water. The man at the rental was very nice.
Didn't like the dogs at the pool felt the room we were in was a bit dated and the rug was quite spotted as was the couch.
For the amount of money we spent, it is unfortunate that other guests do not respect their neighbours. I did not like that we could hear the people above us running back and forth. They were very noisy.
The welcome feeling when we arrived. The pool with all it's amenities looked inviting. The view from the balcony of the lake was spectacular! The rooms were clean. Everything that we needed was available. The beaches were clean and the staff were friendly and helpful. We had a wonderful time. Would definitely look forward to another vacation at the Cove.
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