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Mountainside Lodge - A Shell Vacations Resort
4417 Sundial Place, V0N 1B4 Whistler – Show map
Excellent location – rated 9.5/10! (score from 112 reviews)
Rated by guests after their stay at Mountainside Lodge - A Shell Vacations Resort.
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112 verified reviews
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Golf Course (within 2 miles), Skiing, Sauna, Fitness Center
Food & Drink
Free! WiFi is available in the hotel rooms and is free of charge.
Free! WiFi is available in the business center and is free of charge.
Private parking is available on site (reservation is not needed) and costs CAD 18 per day.
Vending Machine (drinks), 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 20 per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Mountainside Lodge - A Shell Vacations Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges.
Please note that daily housekeeping is not included. Daily housekeeping services are available for an additional fee.
Arrival is based on the check-in time of 4 pm hours.
Guests under 21 years old are only allowed to check in with a parent or official guardian.
Based on 112 reviews
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Friendly, helpful staff, nice room & pool area
I like the location. It's nice and quite not as other hotel which on top of bar and everything. Whistler, wasn't a big town so everything is in a walking distance.
It's 2 hotel in the same building. So the staff won't pay attention to you at all If they're not sure that you're there guest so beware for the rough question at first. Thank for a excellent first impression ! but I don't care even you don't give me the reciept when I check out so make sure you ask for it.
did not change towels for 3 days
very nice 1 bedroom suite with extra 2 person jetted tub. Plenty of toiletries and towels. Pool and Hot tub! Cleanliness. Nicely stocked kitchen.
Daylight peeking through the blinds in early morning. PAY PARKING is ridiculous when paying good money for staying at the hotel. Intermittent WIFI.
Front desk staff were excellent! One of our party had broken her ankle in Vancouver and the two men at the front desk were very helpful! They provided us with crutches and asked often how she was doing and if there was anything they could do!
It was a little noisy when people were coming home from pub and clubs!
Room was clean and had a sauna.Location was perfect. Staff was friendly and wise.We were upgraded due to pool closure ...Excellent ...happiness all around .Hot tub ,amazing .
smell of soap
Your location is very central and it seems to be a very well managed lodge.
Great large room with kitchen and dining area.
The pool and spa was closed for maintenance.
Good location near the village, very helpful and friendly staff, spacious good facilities in the room. Was last night in Canada, wish we had stayed at this location a bit longer and had opportunity to explore the area further, maybe next time.
We had two rooms one was great, the other ok, and unfortunately the pool was closed.
Nice location right in the village. Nice pool and hot tub.
The price was too high.
The loft suite was spacious, kitchen was well stocked with every you need to make a meal, there were two full bathrooms and the space overall was very well appointed.
The stone tile floors were strange and I wasn't too fond of those... But just little details
The staff were great and very helpful/talkative. The location could not be better, right in the centre of town. The suite was awesome. Fully equipped kitchen and a sauna. Parking on site.
The swimming pool/hot-tub is located in full view of the restaurant which is a little strange. They should at least have blinds. People don't want to have a fully clothed audience when they are partially naked. I also wouldn't want to view a pool and hot-tub while I'm sitting down in a restaurant.
size of room, location
windows need to be replaced. we could hear every little noise outside. there was also very little sound barrier between our ceiling and the floor above.
Great location and room! Loved having a sauna and a fireplace. Everything was on our doorstep. Very friendly and helpful staff who gave us great advice on things to do and see.
Check in/out times. Check in isn't until 4pm which is pretty late for people only staying one night. We were a little disappointed that of all the complimentary things that came in the room a biscuit wasn't one of them.
Room smelt like burnt bacon
Love the location, close to everything. They paid attention to my request for a low floor AND an earlier check in. Switched blankets for us without comment on request.
Not enough hooks in the bathroom (like all hotels). Water pressure not the greatest and shower head sprayed all over.
Location is excellent! Nice and helpful personnel.
Amazing Location Friendly Staff On Site resturant Good cooking facilities
Soft Bed (pulldown) Difficult to access Ski Storage Waits for lift
pool too small
I really liked the location and friendly staff. There was an issue with the in room gas fireplace. I called the front desk and the issue was quickly addressed by the staff.
Hot tub was great and so was the nice warm pool.
the elevator was very slow
The staff were all very helpful and friendly. The room nicely accommodated families with a nice kitchenette and eating area. Also, the bed and linens were comfortable.
One thing to call out is the steps in the bedroom should have some night lighting on them when the room is dark. If you need to get up in the night to use the facilities it could be a bit dangerous as you approach the steps.
Location to village and lifts great. Nice pool and hot tub
Elevator was too slow. had to take stairs most of the time. No daily maid service.
The loft style room which kitchen Pool was great
Only one parking space per room; seeing as you have to pay for parking as it is, you should get a least 2 spots permitted!
Liked everything absolutely spot on.
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