The Plaza Hotel  

Central location -within walking distance to the point of where I had to be at 0730-0745 hrs. Front line staff-helpful/friendly Lady in dining room at breakfast(italian origin) very helpful,friendly

Dark entrance,very noisy from street noise(no double glazed windows) old bathroom

Staff was friendly and very helpful. They even arranged to have a taxi to be at the front door early in the morning so we could catch our train.

Reasonable value, in downtown Kamloops, friendly and helpful staff, comfortable.

The only let down was the restaurant staff at breakfast time. Two floor staff on duty, helpfulness and attitudes very poor. Restaurant not busy but we were ignored on entering the room, left sitting for far too long and had to remind staff of our presence before being served. Speed of service also very slow. Worst service experienced during our 3 week stay in Canada and usa. So poor that I made a point of suggesting to the front desk that the restaurant staff badly need training.

excellant service by all staff

TV was old and in poor con dition, it broke down.

The free breakfast and the friendly staff in Rock Salt restaurant.

Our room was located on the same floor as the hotel staff room. Their radio was on all day long and we can hear them talking loudly and clearly even in our room. It was very noisy and disturbed our sleep. When we finally fall asleep the fire alarm rang around 6am without any reason. We went downstairs and waited for around 15 mins until it stopped. Then it rang again for another few minutes after we lay down in bed. We couldn't really get back to sleep after all these disturbances and felt really tired. The hotel staff didn't explain why the alarm rang nor showing any sorriness about what had happened. We stayed in Kamloops just because we needed a stop point. Would definitely avoid this location next time! Try those hotels next to Trans Canadian Highway if you're looking for a short stay.

downtown location, good shopping.

small room, noisy street,

Nice rooms and very clean.

The pillows were horrible! Also, the window should be able to be openable. You might consider a semi-shear blind or drape rather then the opaque blinds... It would allow some natural light into the interior rooms while reducing your electrical lighting bills. Opening windows would also reduce your air conditioning load by quite a bit.

Its staff and hotel location were excellent.

Charming, surprisingly clean, needs new carpets however Amazing fucking resturant underneath Called Rocksalt. Staff was AMAZING. Loved the ice water with lemons and Limes in the lobby.

Location, old world charm.

Breakfast needed a lot to be desired. Reception staff should dress more appropriately, and not show off so much clevage.

The quaint room we were in and the comfort.

Our window looked onto the lower roof of the hotel. There was no table in the bathroom to put our toiletries on.

Es un hotel con regusto, construido entre 1926 y 1928 y que conserva ese sabor de antaño, en contraposición con los habituales hoteles de norte América, asépticos y todos iguales. Este mantiene un ascensor antiguo, calefacción de radiador de toda la vida, muebles y decoración de la época que lo hacen atractivo por la personalidad que le impone. El personal es agradable y dispuesto siempre a ayudar.

Lo único que se puede decir es que, al estar muy cerca de las vías de tren, cuando pasan los interminables convoyes de carga, se notan vibraciones; es decir, que cuando estás sentado en un sillón, puedes notar ciertas oscilaciones, pero nada más. No se oye pasar trenes porque lo hacen a bajísima velocidad. En Canadá controlan mucho el ruido para no molestar.