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181 Wellington Street West, M5V 3G7 Toronto, Canada – Show map
Excellent location – rated 9.3/10! (score from 47 reviews)
Rated by guests after their stay at The Ritz-Carlton, Toronto.
|Club Level King or Queen Room with City View|
|Deluxe King or Queen Room|
|Club Level King or Queen Room with Water View|
|King Suite with City View|
|Deluxe King or Two Queen Room with City View|
|Deluxe King or Queen Room with Lake View|
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47 verified reviews
They speak your language!
The Ritz-Carlton, Toronto's staff speaks: Chinese, Vietnamese, Ukrainian, Turkish, Thai, Swedish, Serbian, Russian, Romanian, Portuguese, Polish, Dutch, Korean, Japanese, Italian, Hungarian, Croatian, Hebrew, French, Spanish, English, Greek, German, Czech, Bulgarian, Arabic
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Terrace, Sun Deck
Golf Course (within 2 miles), Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year), Evening Entertainment
Food & Drink
Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and costs CAD 9.95 per 24 hours.
Private parking is available on site (reservation is needed) and costs CAD 48 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Vietnamese, Ukrainian, Turkish, Thai, Swedish, Serbian, Russian, Romanian, Portuguese, Polish, Dutch, Korean, Japanese, Italian, Hungarian, Croatian, Hebrew, French, Spanish, English, Greek, German, Czech, Bulgarian, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 13 years stay free of charge when using existing beds.
All children under 3 years stay free of charge in a crib.
One older child or adult is charged CAD 35 per person per night in an extra bed.
Up to two older children or adults are charged CAD 35 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 47 reviews
Value for money
Show reviews from:
Just 360 ft from the Metro Toronto Convention Center, steps from the CN Tower, this hotel in downtown Toronto, Ontario offers relaxing spa services, an indoor pool and an on-site restaurant.
Score from 463 reviews Excellent
This luxurious hotel features a rooftop patio with heated whirlpools overlooking the center of the city of Toronto. Guests can enjoy a gourmet restaurant and free Wi-Fi.
Score from 990 reviews Excellent
Centrally located between Toronto's Financial and Entertainment Districts, this luxury hotel features an indoor pool, hot tub and on-site restaurant. An iPad is available in all the guest rooms.
Score from 190 reviews Wonderful
Old-world charm and state-of-the-art amenities combine at this elegant hotel, in the heart of downtown Toronto's financial district, within walking distance of the Eaton Centre shopping plaza.
Score from 786 reviews Excellent
Everything, especially the spa facilities and staff
Paying for wifi when it's free to use at every street corner starbucks. Truly cheap. A hotel of your internatioal renown should provide its guests with high grade free to access internet. Period
Overall ambience, service, cordiality of staff superb. Location perfect.
Paying for wifi. Every street corner Starbucks has free wifi!!!! And you charge $9.95 for 24 hours. A bit mean if I'm honest and left a sour taste.
The hotel and staff were unparalleled.
Why is it that expensive hotels charge for wi-fi, while less expensive ones do not?
Great location. Beautiful bedrooms, corner suite worth the extra money. Staff very attentive and pleasant. Great food.
The staff was really great and helpful. Addressed any issues I had very promptly
Not many ammeties for the price. Wifi cut out a lot. Though I did get a refund for that when I mentioned losing concert tickets when the internet cut out repeatedly
Ambiance and service
Food, staff, room, all are very good. Good value for the money
Menu in the restaurant is poor and do not change from day to day
The hotel is gorgeous, rooms a dream. Spacious, modern elegance. Very comfortable beds and linens. Special welcome for the kids. Very close to all downtown amenities.
We were told the kids could sleep on a sofa bed in our suite, the bed was the worst mattress I have ever seen! It was very disappointing to have to try to resolve the problem when returning after a long day. I would have expected a far superior option from such an expensive hotel.
They had wonderful staff, if there were any concerns they quickly addressed my issues and were very polite. They did not hesitate to give quality service to my spouse and I, nor our visitors who came to see us. Staff were friendly and pleasant.
Ensuring they complete a thorough check before the next guest arrives.
I reserved a room with two queen beds only to be told they were sold out and was issued a room with a king. When a person specifies a particular room and is paying a great deal if money for it, they should get what they reserved.
The staff were amazing. Very professional and very accommodating.
There is nothing to not like at this hotel.
support and help of the staff, and laso the club loung
I thought that all the staff was very helpful and courteous. I realy enjoyed the way they made me feel important. The room was very comfortable and we injoyed the views.The club room was a very nice touch.
The menu was nice but a little over the top. The lamb that I ordered was cooked to perfection but a couple of veggies that are in season might be a nice choice.A couple of carrots or beans wouldn't break the bank and the coice of sides was not really appealing. We really enjoyed desert and the service was great untill a larger party arrived at witch time our waiter seemed not to remember us, We even had to ask another waitress for our bill
spa was amazing and service on conceirge level was great
All the staff were superb: very pleasant and anxious to do whatever they could to ensure that my stay was a pleasant one. I was upgraded to a corner suite, which was very nice. Large, comfortable and quiet. The hotel is just across the street from the Metro Toronto Convention Centre where the conference was held. The hotel is expensive, but, apart from the restaurant problem, it is an excellent hotel and lives up to its billing. I look forward to staying there next time that I am in Toronto.
The dining facilities are rather a mystery to me. There seems to be overlap between the various restaurants, etc., in the hotel. Who are the intended clientele? Apart from breakfast from room service, I did not find any of the menus appealing. I think that the hotel's dining needs to be completely re-designed. A fancy restaurant is fine, but probably not a big moneymaker. However, one where a decent club sandwich or a quiche and a salad can be had with a decent glass of wine or beer is much more use to those wanting lunch, and likely to be more popular as well as more profitable. How about becoming known for serving an excellent light lunch? It might even attract customers not staying in the hotel.
The staff was amazing,travelling with a small child is sometimes difficult but not at the Ritz.The way the staff was with my child was truly amazing!
The location was absolutely beautiful, and convenient. Very nice staff. The club lounge was very warm, food was great!
If u looking for detail, this Ritz is not clean as Fairmont, or other competitors, and the decoration was not fit the price level.
The Ritz Toronto staff was like no other Ritz experience I have had. Their concierge club room offered top notch cuisine and service along with a breathtaking view of the CN tower.
Impecable service Beautiful rooms Excellent location