One King West Hotel and Residence  

The appliances.

I didn't have a bath tub in my suite.

The dinner we had in the dining room @" the bistro on king" was amazing. We were expecting just regular fare and we were pleasantly surprised. We would come back even just for dinner!!

Would have preferred to have a tub in the room

I enjoyed the atmosphere at the hotel, the staff were very friendly and accommodating. The hotel architecture was quite amazing as well as the tour of the bank vault in the basement. During my conference the meeting rooms were spacious and quite temperate.

I did not like the cost of the breakfast my first morning - the quality and amount was anything but fulfilling.

I liked to be close by many other entertaining options, as restaurants, sport arenas, clubs, and shopping. I like the overall service. I felt comfortable in the room, it was clean and covered all my expectations.

I didn't like the 1/2 hour waiting for my car from the valet service, after calling 1 hour in advance to have it ready. I called the service at 12pm to be ready at 1pm, but end up getting the car at 1:30pm.

-Excellent restaurant, service and food. - great urban, friendly inviting warm lobby setting - great adaptation of the bank into a hotel and banquet halls - great spa and exercise room

- No available earphones for the treadmill; otherwise very good. - a little confusing route from fl 12 to tower to go to spa

Overall, the hotel and suite were very nice.

Washroom was a little too small but the rest of the suite was very spacious.

Location and nice interior

Service. Also, I booked the hotle through booking.com at price was $129 plus taxes but I was charged $149 plus taxes

The staff were great and the hotel was very comfortable and met all of my needs

Lack of counter space in the bathroom

The convenience in Toronto.

They couldn't find our booking when checking in. They had troublr finding our vehicle in valet.

The amazing view from the room and the choice given of a low floor or a high floor.

The room was clean, and having the washer and dryer was fantastic. The hotel was close to shops and major attractions.

The room design was unusual eg kitchen facilities but nowhere to sit and eat. A couch would have been good. All of the staff were excellent except the bar staff who were unfriendly.

Location and Staff

Rooms are a bit dated

--Fast wi-fi.. -Clean fully equiped suites with washer, dryer, fridge, good selection of channels on tv, oven and good shower. -Nice view upon the city. -The hotel have a historic flair with it's old bank style.

--...but wifi only in the lobby. Unlike what's listed on the site, internet cost money to access in the rooms. Have to ask the reception to gain access everyday. -2hAM screaming alarm waking up everybody in the hotel. We were in a panic, trying to understand what was going on. Putting the lights on, we press the VERY BADLY PLACED fire alarm button that is next to the light switches. Unable to stop it and with a voice coming on the speakerphone extremely loudly to say firemen are coming but to stay there and be deafened. elevator out, had to run 30 floors down to cancel our own alarm. Elevator fell down when i tried to return to the room after the 30 minutes + crisis. Disheartening reaction from the staff. Our case is just one among hundred of similar tale. -Avoid this place if you have vertigo. Suites are too high, and yet sounds from the city come through. -Hard to go park.