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845 Burrard Street, West End, V6Z 2K6 Vancouver, Canada – Show map
Excellent location – rated 9.6/10! (score from 78 reviews)
Rated by guests after their stay at The Sutton Place Hotel Vancouver.
|Sutton King or Twin Room|
|Deluxe King or Twin Room|
|Premium King or Twin Room|
|Special Offer - Sutton King or Twin Room|
|Special Offer - Deluxe King or Twin Room|
|Special Offer - Premium King or Twin Room|
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78 verified reviews
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The Sutton Place Hotel Vancouver's staff speaks: English
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Terrace, Sun Deck
Ping-Pong, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and costs CAD 14.68 per 24 hours.
Private parking is available on site (reservation is not needed) and costs CAD 39.50 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 30 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged CAD 30 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
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Based on 78 reviews
Value for money
Show reviews from:
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Score from 2784 reviews Excellent
This Vancouver hotel is less than a 5-minute walk from Robson Street, featuring shopping and restaurants. Free Wi-Fi is available and all suites include full kitchens.
Score from 377 reviews Excellent
Featuring a fitness center, the Sunset Inn and Suites provides self-catering accommodations. Free Wi-Fi access is available.
Score from 277 reviews Excellent
Just a 5-minute walk from downtown Vancouver SkyTrain station, this hotel has rooms with a private balcony. A full-service spa, sauna and fitness center are available on site.
Score from 302 reviews Wonderful
The view , staff ..... all fantastic. Thank you for having us.
Check in times were a little longer than we would have guessed in such a nice hotel.
I enjoyed a pleasant week at this hotel and enjoyed the swimming pool
The spa was heaven and the staff wonderful.
Amenities, first class! Excellent location.
Paying for wi-fi.
The nighty rate was fair. The bed felt like a cloud.
Parking was $39.00 overnight.
Not much very disappointed this time. Didn't get room I booked for and slow to help with large luggage and never around to assist. Have always stayed there for last 15 years now I am going to look for a new hotel.
Friendly & efficient staff, the comfort, ambiance and tasteful decorum, the location and close proximity to shopping, restaurants and entertainment venues, as well as site seeing.
Really can't think of a thing
Thankyou do much for having us, we will def stay there again!! Big shout out to all the guys at the front door, so awesome !!! Thankyou Mark Brailey for going above and beyond to delivering a gift, a sick friend was in the hospital down the street that we werent able to go see. You're awesome !!! All the guys at the front were so friendly and just awesome!!!!
The Tv Flicker wasnt the best but Im still wishing I was in that big comfy bed-awesome!
Loved the location of this hotel, we normally stay on the water but I fell in love with how close this hotel was to restaurants and shopping. Will be staying here again!
$39.90 additional for parking is exploiting guests. Will definitely reconsider staying here again simply for this reason. My bill was $1400+ for one night with family. Not a problem but $120 for parking just seemed wrong.
Front door staff reception staff Restruant staff were excellamt However some bar staff were less than polite but majority was great Regards Trevor gray
Some bar waitress
location, style & bar
Noisy outside of hotel during night
Sitting people watching in the foyer, swimming in the pool and drinking in the bar excellent
Breakfast staff too slow at taking order we had to leave
I loved everything!
Customer service was excellent. At the Concierge desk, Homan, in particular, was very helpful. The location could not be better.
I thought the restaurant was a little pricey with so many other options in the vicinity.
Everything. The beds were very comfortable, the staff super helpful and patient (and their recommendations were spot-on). I even liked the elevators because they are fast. The decor was pleasing.
Location and visually appealing
Pillows and mattress - not a fan of feather pillows, mattress seemed worn out.
Quality of room cleaning
Asking for a quiet room and getting noisiest!
Charging for WI FI seems a little petty and parking is too expensive at $40 per night.
The location & staff
The room was quite small, & there was a lot of construction going on.
Greeting at the door was great. Check-in was efficient and courteous. Comfortable bed & good shower. Great in-room coffee.
Room, especially the bathroom was dated.
Employees are very friendly. Beds are super comfortable. Great pool facilities. And wonderfully central.
There was a bit of construction going on, which made the exterior part of the entrance a bit of a challenge. But otherwise, everything was great.
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