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The Westin Harbour Castle1 Harbour Square, The Harbourfront, M5J 1A6 Toronto (Show map)
Very good,
Score from 89 reviews
“Hotel staff was great we got a very early check in and just called on our way. Rooms were clean and comfortable elevators were fast would most certainly stay again.”
Jason,
Elmira
This large, 4-star hotel offers well-furnished, luxurious accommodation and superb, breathtaking views of Lake Ontario and Toronto’s spectacular city skyline. Each of the spacious, comfortable rooms features the exclusive Westin Heavenly Bed and a host of sleek modern comforts and facilities providing the pinnacle of luxury. Whether you are visiting Toronto on business or exploring the city as a tourist, the hotel’s superb accommodations, impressive facilities, striking building and spectacular views make it an excellent choice. Hotel Rooms: 977, Hotel Chain: Westin. Most recent booking for this hotel was today at 16:19 from United States of America.
GeneralBar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safe, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Restaurant With Dining Menu, Buffet-Style Restaurant ActivitiesTennis Court, Fitness Center, Spa , Massage, Playground, Hot Tub, Racquetball, Indoor Swimming Pool (all year) ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Laundry, Dry Cleaning, Hair/Beauty Salon, VIP Room Facilities, Ironing Service, Currency Exchange, Souvenir/Gift Shop, Tour Desk, On-Site ATM Machine, Concierge Service, Special Diet Meals (upon request), Airport Shuttle (surcharge)
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Total Hotel Score:8.4
Based on 89 reviews Guest reviews are written by our customers after their stay at The Westin Harbour Castle. |
Score breakdown
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Score filter |
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Allan
Mature couple
Boucherville,
Canada
September 15, 2011
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Excellent reception at check-in counter. Nice room. Excellent food called in to our room for dinner. Excellent location in the harbour and walking distance from Billy Bishop airport.
2 out of 2 people found this review helpful, did you?
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8.3 |
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Ryan
Family with young children
London,
Canada
August 4, 2011
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The crib was easily available for our young child. Restaurant pricing was absurd (breakfast was $27+ per adult), room was very plain (although clean) - bare necessities. There was nothing "castle" like about the hotel, even though the name suggests otherwise.
2 out of 2 people found this review helpful, did you?
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6.3 |
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Julianne
Mature couple
Snyder,
United States of America
April 30, 2012
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The location is great for doing anything in the downtown area....the beds and pillows are wonderful!! Friendly staff, very clean, and beautiful surroundings. We will definitely be back.
Did you find this review helpful?
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10 |
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James
Young couple
philadelphia,
United States of America
April 12, 2012
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room with view unaware of $40.00 dollar parking fee which was almost half the price of my room.
Did you find this review helpful?
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9 |
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Jiang
Solo traveler
Burnaby,
Canada
April 9, 2012
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The price is the cheapest for 4 stars hotel which it is nearby the lakeside. Wonderful location and price.
Did you find this review helpful?
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10 |
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Kristine
Mature couple
Lakewood,
United States of America
March 28, 2012
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The design and comfort Everything was extra. No wii-fi? Really?
Did you find this review helpful?
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7.5 |
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Rick
Mature couple
Eugenia ont,
Canada
March 27, 2012
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The Terrace room was a bonus to have as we had a small dog with us , so was very convenient. Parking was a huge hassle ... Valet parking on pick up also lost our keys ...
Did you find this review helpful?
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9.2 |
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Daniel
Young couple
Welland,
Canada
March 27, 2012
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The beds were very comfortable.
Did you find this review helpful?
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8.8 |
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Shannon
Young couple
Pickering,
Canada
March 26, 2012
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It was a very nice enviroment. Very warm staff. The floor right outside my door was not very clean, shreads of paper were outside and there was also crumbs and a candy laying on the floor inside. Not very clean on the floor.
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8.3 |
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Alex
Young couple
Warren,
United States of America
March 22, 2012
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I liked that it was the closest hotel to the club we went to Saturday night (Guvernment) Expensive valet parking and the self park was a couple blocks away
Did you find this review helpful?
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7.5 |
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David
Mature couple
Santiago,
Chile
March 13, 2012
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Loved the view across the Lake, rooms were very comfortable. The guest in the next room was smoking continuously and I could smell it every time I walked out of our room.
Did you find this review helpful?
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9.2 |
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Alex
Solo traveler
Hillarys,
Australia
March 10, 2012
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The location is good and the views from the room were excellent, apart from that it is an overpriced hotel... With the pretext to be environmental friendly the cleaning of the room (changing bed sheets) is not done daily, I do want THAT...if you are paying over c$400 you expect the best of the services. Food is limited in the lobby bar and overpriced, as a breakfast in the restaurant. I can understand that hotels during big events (I was attending pdac) wants to rip off as much as they can. Food in other venues wasn't as expensive as here.
Did you find this review helpful?
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6.3 |
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Ju
Mature couple
Edmonton,
Canada
February 23, 2012
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The room cleanliness is poor.
Did you find this review helpful?
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7.1 |
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Robert
Solo traveler
Cornwall,
Canada
January 9, 2012
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Wonderful staff - great view of the city. Really close to Queen's Quay, so summertime guests can have a really nice walk along the water to get to entertainment/concerts, etc. 10 minute walk up Yonge St gets you to restaurants and shopping. The room was very nicely furnished with lots of room to walk around. I had a single King bed with flat screen TV and sitting area. There was also a computer desk to setup my laptop with wired internet. A must for road warriors like me, to get a solid VPN connection to work. Internet is posted at $15/day - but the gentleman at the front desk comped me after a brief conversation about internet connectivity in this day and age. The fridge was empty - no minibar. (But there was a fridge for my use.) No deductions for this, as I am sure some travellers would rather this option. And, there is a bar at the main lobby level!
1 out of 1 people found this review helpful, did you?
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9.6 |
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Wendy
Mature couple
Edingthorpe, Norfolk,
United Kingdom
December 22, 2011
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The staff were excellent!
Did you find this review helpful?
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9.6 |
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Jason
Young couple
Elmira,
Canada
December 13, 2011
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Hotel staff was great we got a very early check in and just called on our way. Rooms were clean and comfortable elevators were fast would most certainly stay again.
Did you find this review helpful?
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10 |
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Herman
Mature couple
Toronto,
Canada
November 22, 2011
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It was very convinient and well located. The staff were very helpful and patient. We had a great view of the lake. Enjoyed my stay. The room could have been dusted a bit more throughly and the room service menu was already filled by a previous customer.
Did you find this review helpful?
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7.5 |
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Julie
Family with young children
Toronto,
Canada
November 2, 2011
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Very well located with a great pool and other facilities.
Did you find this review helpful?
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9.2 |
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Daniel
Young couple
Grindelwald,
Switzerland
October 10, 2011
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Thanks for the Champagne and the chocolate dip strawberry's Becca. Super tolle Lage, tolle Aussicht CN Tower und Lake Ontario. Sehr freundlicher Concierge David. Thanks a lot!
1 out of 1 people found this review helpful, did you?
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9.6 |
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Adeline
Family with young children
Mt Kisco,
United States of America
September 12, 2011
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The location and the heavenly bed. This comes with reasonable price. Quite old, need some renovation esp the bathroom. Water leakage from the shower head, this contradict to their eco friendly, going green notion. The guest service staff is not well trained. When I asked for spoon, plate and bowl since I have a mircowave in my room, the first thing the guest service staff said to me was "if you asked for more than 5 items, we will have to charge you 2.50 service charge!" When I question about this charge, she said it was not her that set these rules. I did not indicate that it was her however she was very defensive. Westin should train their staff properly. This is the worst treatment I have received from Westin hotels from all the Westin hotels I have stayed.
Did you find this review helpful?
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6.3 |
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Jonathan
Family with young children
Riyadh,
Saudi Arabia
September 9, 2011
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Room had an adjoining room and sound proofing was poor. We could hear every word when room service called on them
Did you find this review helpful?
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6.7 |
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Ginny
Mature couple
GREAT MISSENDEN,
United Kingdom
August 31, 2011
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Lovely view of harbour from our room & excellent location. High cost of parking.
Did you find this review helpful?
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9.2 |
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Alice
Young couple
London,
United Kingdom
August 16, 2011
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The cost of using WIFI in the rooms was ridiculous and obviously aimed at the expense account traveller. Given the cost of the room, I believe this price should be included in the overall cost. Breakfast was also obviously aimed at corporate accounts. The high cost of both breakfast and WIFI made a a "holiday" stay much less pleasant.
Did you find this review helpful?
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6.3 |
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Terri
Mature couple
Brampton,,
Canada
July 20, 2011
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Location--View from room Car drop off and pick up
Did you find this review helpful?
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9.2 |
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Sheila
Young couple
Victoria Harbour,
Canada
June 15, 2011
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It was close to the acc. It was easy to get to. Everyone was helpful and it was a really nice hotel.
Did you find this review helpful?
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9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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