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The Westin Harbour Castle Toronto
1 Harbour Square, M5J 1A6 Toronto – Show map
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Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 29 at 7:57 PM from Canada.
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540 verified reviews
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Tennis Court, Racquetball, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool, Playground
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs CAD 14.95 per 24 hours.
WiFi is available in the hotel rooms and costs CAD 14.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs CAD 35 per day.
Private parking is available on site (reservation is not needed) and costs CAD 45 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
Russian, Portuguese, Japanese, Italian, French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 17 years stays free of charge when using existing beds.
Up to two additional older children or adults are charged CAD 30 per person per night when using existing beds.
The maximum number of total guests in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
The Westin Harbour Castle Toronto accepts these cards and reserves the right to pre-authorize your card prior to arrival.
If a credit card is not provided at check-in, guests are required to leave a CAD 300 security deposit in cash, refundable upon check-out pending no incidentals. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
The credit card used for booking must be presented at time of check-in. Please contact hotel to obtain a 3rd party authorization form.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 540 reviews
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view and lobby & pool
Musty smells in room and halls and price at 250.00 expected lot more in a room and was overall disappointed in the " upgrade from our musty room to a room that again was not worth writing home about. I would suggest for 150.00 go to the One King st Hotel And Renaissance and look at the king bed and suite and see what a room should look like with a lake view. "Modern" Our room for 250.00 at Weston Harbor Castle could be compared to the don jaul
Excellent customer service from one of your drink desk personnel named; David bec he showed us the faster route to get to the concert venue! He 's a lifesaver !
I felt the staff were exceptionally courteous and helpful. The location of the property was perfect. The meal in your 38th floor restaurant could not have been better.
A balcony would have been nice as we couldn't seem to get the room temperature down. A less expensive option for breakfast or quick snack would have been welcomed.
Internet not free in rooms.
Location can't be beat.
High cost food and parking but that's to be expected in a booming downtown.
Outside stairs were not kept clean, should have a maintenace person cleaning 1st thing in the morning, check in and check out had to wait as there were not enough front desk staff in position, my comparison would be going to a great restaurant where the food was good the main service was good but I had to wait too long for the check
What I paid and what I was served wasn't really worth any. I'd rather stay 3 star hotel with nice breakfast and kindness of welcoming people, reminding me of "I am on vacation".
Location Quiet Comfortable
Quality, no staff on, major long weekend in the city. waiting in line to long, just to check in
The location is cool & employees are best in service. and the brand itself make them very popular.
Small room, lound ventilation with no clear way to make air conditioning colder, no way to open windows in my room to get some fresh air
Would have liked free wifi in the room and a fridge that would do more then keep beverages cooled
My 5th floor room 517…….. balcony and spaciousness ……. views of lake and the ferrys at work moving tourists to the island. nice food
1. long set of stairs are access to lobby from street. (escalator might be the answer) Very tough even when not carrying luggage 2. one day room not made up.
Whenever we go to a concert at the ACC we stay at the Westin Harbour. We don't have to worry about getting out of parking lots after the concert, it's an easy one block walk to the hotel. It has the best beds and is the most comfortable hotel I've stayed at in Toronto.
The view The location The room was comfortable Friendly staff
Overpriced Not enough staff on check out
Perfect location, Valet parking reasonable price, Great view from room. Downstairs bar entertaining.
Love the staff, free wifi located in the lobby, the view from the gym and the service they provide on a whole
The view is amazing, along with the location
Our close proximity to harborfront breakfast and dinner was amazing
the room we were in was in need of some updates, wallpaper was starting to fray we ordered a movie and it wouldn't process, called front desk, sent up someone to fix but it still continued to cut in an dout, which made it difficult to see and hear we were told it was because likely so many had ordered same movie at the same time??
Location and staff.
Very busy and lack of front deal staff.
The bed was extremely comfortable and luxurious. The service was very prompt and the staff was extremely accommodating.
The air-conditioning made a clicking noise while we were sleeping, which woke us up periodically. The reception area was a bit hectic and felt a little like an airport. It was not as peaceful as we expected. Be careful about making any kind of outgoing phone calls. Even though we had a calling card, our bill turned out to be $100 for calling the toll free number on the calling card. When we complained about the cost, they did remove half the charges, which was very kind of them.
Clean, comfortable rooms. Handy coffee bar, nice lounge, good location. Nice quiet room overlooking the tennis court in the North Tower
Road works; not really the hotel's responsibility, but could have done without the guy power washing the sidewalk right outside the entrance at 9am
The location was good and it seemed it should be a nice hotel.
The room was just ok and needed refreshing. The carpet had a sticky something on it by the beds, the bathroom grout looked dirty and the side entrance door handles were filthy. Room service had the worst $20. hamburgers ever. Would only serve well done? Supposed to have lettuce tomato and onions, did not. Very thin andTasted strange. My sister insists they were premade and just heated up. At check in we were told we could settle the bill however we wanted.(we gave one credit card then and wanted to split at departure.). When we left we were told we couldn't do that as it was already charged out to the original card. Prices were not shown at the take out coffee and breakfast counter. We had only so much Canadian money left we wanted to use up and the service was slow so we gave up on that idea.
We liked the location, the rooms, and the services available.
A hotel this size does not offer included wifi with the room price?? That seems twenty years in the past.
Staff not so accommodating
Enjoyed the room, the great view of the lake, and all of the amenities that the hotel has to offer. We also liked that it is within walking distance to restaurants, entertainment, LCBO, ACC,... We would stay at this hotel again.
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