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1 Harbour Square, M5J 1A6 Toronto – Show map
Excellent location – rated 9/10! (score from 586 reviews)
Rated by guests after their stay at The Westin Harbour Castle Toronto.
|Standard Double Room with Two Double Beds|
|Deluxe Double Room with Two Double Beds and Lake View|
|Standard King Room|
|Deluxe King Room with Lake View|
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249 properties in Toronto
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586 verified reviews
They speak your language
The Westin Harbour Castle Toronto's staff speaks: Russian, Portuguese, Japanese, Italian, French, Spanish, English, Arabic
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Tennis Court, Racquetball, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool, Playground
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs CAD 14.95 per 24 hours.
WiFi is available in the hotel rooms and costs CAD 14.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs CAD 35 per day.
Private parking is available on site (reservation is not needed) and costs CAD 45 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
Russian, Portuguese, Japanese, Italian, French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 17 years stays free of charge when using existing beds.
Up to two additional older children or adults are charged CAD 30 per person per night when using existing beds.
The maximum number of total guests in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 586 reviews
Value for money
Show reviews from:
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Featuring a skylit indoor pool, 5 on-site dining options, this hotel is located across the street from Union Station.
Score from 824 reviews Very good
Beds very comfortable Room clean, very quiet Friendly cleaning staff Competent front desk staff Car valet service excellent
Price Waiting line to sign in and out Not enough seating in lobby Had only one bath towel in a two, double bed room TV remote did not work--screen was lit all night; no instructions Low quality toilet paper
Walking distance to Rogers Centre and CN Tower.
Pillows were OK, but I prefer larger, thicker ones. Had to take the plug out of the bathtub so water would drain out.
Staff are first class - Mohammed in the lobby breakfast area; David at the front desk; Florilynn in room housekeeping.
Bar fridge in room didn't work; no place to hang hand towels in bathroom.
The receptionists were very friendly and helpful. The location is wonderful, close to the city center, direct on the lake Ontario. The restaurant on the top floor is very nice and good,too.
Maybe it's common in Toronto's Hotels that you have to pay for access to Internet. I think nowadays it's a must, to get free access to it. So this was I didn't like indeed! The pool area was not so nice.
The pool was not heated. We settled in later in the evening and decided to take a swim. It was freezing cold.
Easy walking distance to CN tower,lovely room and great views.Super location when all the street works are finished-this is not the hotels fault but going on all over Toronto.
Arrival queue to get valet parking and then huge queue to check in.Fridge did not work and on check out told it had not worked for ages!
Service was excellent (front desk & facility staff) View of room was outstanding
Shower fluctuated between hot and cold, (ruined romantic mood) View could have been perfect if windows were clean (just dirt and spots on glass)
Cleanliness of the room!!! Everything smelled so fresh and clean. Restaurant served a wonderful breakfast - best breakfast buffet ever.
Room could have used a mini fridge, had to pay to print a boarding pass, cost of just a cup of tea was prohibitive. Sink in bathroom didn't drain properly.
We loved the lakeview, proximity to downtown , ease of access to shopping, Hockey Hall of Fame and Blue Jays games. The staff were friendly and courteous, a number were with the organization for a long time and spoke highly of the company. That speaks volumes to us. The hot tub was very relaxing after a long train ride.
My husband and I had no concerns.
Location is great. Breakfast is good.
Valet staff are too busy to attend to me. My car was scratched when i got back from staff. We found a sock in our room, this tells me that cleaning is not great.
- nearly everything...lomg time we had not such a relaxing hotel, very good connections to everywhere and it is very very clean
- internet in the rooms must be paid
The location and the view. Gin. The trainer in the front desk was so helpful and professional.
Another blonde middle aged lady at the front desk was so sharp and arrogant. Deducted 50+ CAD for unclear reason. Very uncomfortable boat bottom like king bed.
Beds are very comfy. The rooms are elegant and spacious. My room had a lovely view of the down town and the harbour. Room service breakfast was filling and loved the 3-cup pot of coffee! Staff is very friendly and accommodating.
Ventilation system was very noisy and I had to shut it off to get to sleep. Wifi should be free.
Nice rooms, friendly and helpfull staff specially check in counters and the concierge, beautiful views of the lake. good location. Advice to take the lakeview room; small price difference but view is worth it
It's not in the center of downtown but still within 5 minutes walk.
The view of the lake.
No free Wifi. Overpriced. Small bathtub. No Fridge. There was absolutely nothing about this hotel that would justify it being given four stars.
There was no fridge in the room.
We liked the great customer service all round. The location on the Toronto waterfront was amazing. Everything was clean and welcoming. The room itself was comfortable and relaxing. The bed and pillows were so comfortable, neither one of us had any trouble falling asleep.
Construction was a nightmare in the area with some roads closed and some one way only traffic. Off site parking was a bit of a pain, but was bearable. Wish we could have stayed longer.
EFFICIENT FRIENDLY SERVICE
staff not so friendly seemed miserable, and a poor entrance had to drag suitcases up four flights of steps to get to main entrance or walk up a steep slope through the parking lot , not good for older people .....
Front desk asked what the occasion was. We said late anniversary get away and we were greeted to s bottle of winr and chocolates when we retutnrd from dinner. Also got early check in ehich was very nice
Not much other than bed was a little hard
It's well appointed, the room was comfortable and quiet, and the location will be pretty good when the construction is finished in 2015
Location is a building site at the moment, and cut off from most of Toronto by the Gardiner and the ugly underpass under the train tracks. The dishonest 'be green' sell for the 'let us not service your room and we'll give you $5 to spend in our overpriced restaurant' option. It's nothing to do with being green and everything to do with saving them money - at Westin prices I want my bed made, especially as the fitted sheets are too small for the beds so don't stay on. Rough edges: understaffed reception, shower temperature markings the wrong way round, in room coffee not restocked, ill-fitting bottom sheet.
Close to union station. Can walk everywhere along the waterfront easily. Ferry to Toronto island is beside hotel. Perfect.
For some reason the morning paper never arrived on my floor.
view and lobby & pool
Musty smells in room and halls and price at 250.00 expected lot more in a room and was overall disappointed in the " upgrade from our musty room to a room that again was not worth writing home about. I would suggest for 150.00 go to the One King st Hotel And Renaissance and look at the king bed and suite and see what a room should look like with a lake view. "Modern" Our room for 250.00 at Weston Harbor Castle could be compared to the don jaul
Had things missing from the car, altough parked by valet. Price huge, yet unsecure!! Had to retrieve something, had to have the car driven down to get what i need. Very disappointed!!
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