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550 Wellington Street West, M5V 2V4 Toronto, Canada – Show map
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134 verified reviews
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Thompson Toronto's staff speaks: Portuguese, Italian, French, Spanish, English
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Outdoor Pool (seasonal), Terrace
Fitness Center, Spa, Massage, Nightclub/DJ
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and costs CAD 15 per 24 hours.
Private parking is available on site (reservation is not needed) and costs CAD 38 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Portuguese, Italian, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. No extra charges.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 134 reviews
Value for money
Show reviews from:
Within 320 yards of College subway station, this hotel features on-site dining, 2 indoor pools with a water slide, and a fitness center.
Score from 2558 reviews Good
In the heart of Toronto’s entertainment district, this hotel features a restaurant and a bar. Daily breakfast and free Wi-Fi are provided to all guests. St.
Score from 178 reviews Wonderful
Centrally located between Toronto's Financial and Entertainment Districts, this luxury hotel features an indoor pool, hot tub and on-site restaurant. An iPad is available in all the guest rooms.
Score from 187 reviews Wonderful
Just 360 ft from the Metro Toronto Convention Center, steps from the CN Tower, this hotel in downtown Toronto, Ontario offers relaxing spa services, an indoor pool and an on-site restaurant.
Score from 443 reviews Excellent
We stayed at the Thompson on our wedding night and the staff were amazing friendly helpful and they upgraded us because we were getting married which was so great. The rooms are beautiful and very comfortable and quiet . The hotel is very beautiful I can't wait to stay there again
Rooms are great, we loved Collette
Bar could be better on main floor. it isn't very busy maybe it needs a change of atmosphere... The rooftop bar was closed for private event. seems to be closed when we stay at the hotel often.
The room was large and comfortable
Young noisy party hotel
Loved the room, the rooftop pool and lounge were great when we could use them. We went for our anniversary and the hotel surprised us with an upgrade and treats to help us celebrate, which was fantastic. The staff was friendly and a pleasure to interact with.
Although they gave us an upgrade, the room was not ready when we checked in (15 mins before official check in time). The main reason we chose this hotel was for the rooftop amenities (pool and lounge), which was not available due to several events being held. When we tried to check the availability prior to booking, they were unable to let us know if they were open.
Staff, Service & overall stay was incredible. Will definitely be returning. A**
24 hr DIner Location Rooms
Roof top bizarre policies No food or drink allowed round pool area Too busy at the weekends Guests not allowed on the roof top when private function is on, which is most days/nights and the only reason I booked this hotel was for the roof top pool/bar Silly pool attendant who asks you to move sunbeds to accommodate other people Weekends are way too busy if you can get into the pool then lucky you, it's very small for the people they cram up there
I hope hardwood floors become the standard in other hotels in the years to come. As someone with allergies I really appreciate the fresher air and lack of dust as compared with carpeted rooms . Simple but functional decor with floor to ceiling windows that open. Bright clean marble bathroom.
The food was really not up to the standard of the hotel. Looked forward to Wabora, which had a great staff and sake collection but mediocre, often oily food. A room service breakfast from the other restaurant was heavy and poorly presented. Fortunately Toronto has amazing restaurants so I went outside to eat. The Thompson could do much better in this respect.
The bed is very comfortable, friendly staff, and great view when rooftop is accessible.
They did not inform that the downstairs club would be close until September and there were weddings on Saturday and Sunday that prevented access to rooftop. I booked hotel because of rooftop and club and that was a disappointment.
The Thompson Hotel was extremely neat and modern in all aspects. The staff was friendly and attentive. It was in the perfect location within walking distance to Rogers Center where we were attending a concert. The surrounding neighborhood was friendly and upscale with many restaurants and shops nearby.
The hotel was a nightclub of sorts at night. When we retuned from the concert there were bouncers at the door and a party going on in the lobby and heavy traffic up and down the elevators to the rooftop bar. There was extremely loud music coming from the room next door until 4 am, for which the manger gave us a discount as well as a free upgrade for our next stay. All we were told is we were next to the penthouse suite. In would have to say for moms traveling with their teenage daughters it probably wouldn't be my first choice again.
I love the charcoal interior & high ceilings in the main foyer and hall ways upstairs. Very cool hotel!
The staff was very nice and helpful. The rooftop bar and area is outstanding. The gym was great.
Only one elevator was working and it broke down during the day and we had to use the service elevator. The evening when one elevator was back up, it was packed and we had to wait a couple of times until we could get on it.
The stuff, our room and facilities were great!
The matress was too soft and both of us did not like it. Our room was also very close to elevators and we could hear every noise coming from there. A bit overpriced in general.
Nice location, 1 minute walk from King St West King size bed Great linen Spacious room Nice attention for my girlfriend's birthday: the room was decorated with balloons and we were offered a bottle of wine The pool is small and can get packed on weekends, but nothing beats the view!
We were at the end of the corridor, but if you are closer to the elevators I guess it can get pretty noisy (doors are not really soundproof) as people come and go at night (there's a club on the rooftop, one can't hear the music from the room though).
Great location! Friendly staff and fantastic rooftop lounge.
Walls are not soundproof and we could hear every door open or close in the hall. In the mornings, we found it difficult to sleep in due to the lack of soundproofing.
Comfy beds, pillows, and duvet. Nice rooms!
Had to pay $38 to park car for a one night stay. Pool was very small and area around it. We had a horrible view from our balcony.
Rooms have a nice modern feel, although not overly large. The staff very friendly and attentive, and the roof top bar and pool is great.
The ban on all drinks, including soft drinks around the pool (other than water) is very weird.
Staff, rooftop pool, gym, service
Rooms were a bit dark + lobby
Clean, excellent service. Staff are just as beautiful as the hotel. Rooftop pool and bar with a breathtaking view and new gym facilities.
The hotel held a large club-like event on the main level which made it difficult for hotel guests to access the elevators to their rooms. They did have a number of staff available to help direct guests.
Cool hotel with a loungey vibe for the beautiful people
The staff used the service lift, loudly, in the night. I was awoken every night by crashing bottles and trolleys
There were great restaurants within walking distance.
Hand prints pressed up on glass toward bathroom. Could tell people had fun the night before and nobody cared to clean the room. Celebrating a "baby moon", the last chance we have to get away before the baby comes. Attempted to go upstairs on rooftop and had some of the most rude people greet us, we didn't even stay we were so turned off at their attitudes and body language when they saw my wife was pregnant. All in all, horrible experience. Thanks for asking me to review it. Ill be sure to share with all my industry friends for their next trip up.
Noisy reception due to it being joint bar area. Busy bar at night with bouncers on doors. Roof pool bar always hired for private functions, therefore no access to hotel guests each evening from 5pm.
The venue for the wedding were perfect roof top ceremony. Food excellent at cocktail and reception staff always pleasant and very accomodating. Checking in and out efficient. Always someone to help with door and luggages.
One elevator not working. One for roof top party. Left only one elevator. Waited half hour for elevator with room to get on. Half the time you don't have the time to insert card in the slot and miss your floor. Had lots of rides where I did not to go. No ice machine for self serve. Have up on room service. Went down with my bucket to be told we will bring to your room. Warm drinks for quite a while till we got the ice. Booked room for 3 people guess what 2 of everything.
from the room to the service of the staff very please
the line up to the roof top... the security sending us back down despite us being a guest in the hotel. Also the parking ticket I was given when I handed my keys to valet park.
This hotel is not only in the centre of downtown Toronto, but it also offers most amazing customer services, beautiful hotel, and amazing food. My friends and I booked this hotel for the long weekend, and didnt regret a penny spent for it. The pool is beautiful with its amazing view of downtown toronto! The staff is really really really nice, and we had no problems what so ever! Definitely will be checkin in soon! Would recommend it ! you will not regret it!
It was a little bit pricey for the snacks in the room.
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