The Novotel Toronto Centre  

Very comfortable, clean and agreable. A few steps to the Union Station, St. Lawrence Market and the cn tower.

The staff was a little rude. When we came to check-in the system was out and they made us wait for hours, without being polite or explaining the real situation.

Clean. Good Value, Location Close To acc.

Parking. Not Good If You Drive a Pick Up Truck.

This hotel is in an excellent location which is its main selling point, along with its very comfortable beds and a nice breakfast.

I didn't appreciate the front desk staff trying to pass off a terrible room right next to the elevators to us, when we were going to be staying for three nights. I must say that once I returned to the front desk and requested a new room, it was given to us with minimal difficulty. This is the second time this has happened.

Location, breakfast, compact gym

Default internet speed very slow.

Very quiet and private rooms. Located in a centralized location, within walking distance of major subway routes. A fine hotel for business and economical travelling.

The design of the rooms could have used some sprucing up. More modernized features.

Lobby not inviting.Staff not pleasant.Noisy hotel Visitors in halls until 2 am.Towels terrible.toiletries poor.Coffee maker broken Would not stay with Novatel again.Staff did not inform us of the amenities in the hotel.

Good location.

I booked a room with a king size bed. The room we got had a double bed. When I informed the front desk they said they were sold out and could not do anything. The next day when checking out, I mentioned it again. They said they thought it was a king room and said it was "good to know". Did not even get an apology.

The location, price and comfort level were all perfect for our purposes. Also, we really thought that the food in the restaurant was excellent.

I found that the room was too warm to sleep with with such a warm comforter. I used the extra sheet from the cupboard as the to cover when sleeping.

The hotel is reasonably close to Union Station [we walked with our luggage and it wasn't too bad] up two blocks or so is the King St subway entrance and close to a Tim Hortons for breakfast. The hotel staff was superb! The hotel itself was good for value but I would consider a couple others for more inner city, near action if traveling as a couple. Make sure if you are sighseeing you do the Casa Loma, and Kensington / Chinatown areas, wonderful lil Crepe place off the Spadina subway that I highly recommend!

Only complaint about hotel was that while in the bathtub you could see the wood/drain work, had an incomplete feel to it. Aside from that it was fantastic.

Close to shopping, the market, comfortable to relax in, convenience of the restaurant & bar

It was fine for a weekend. Not much to rave about.

We remember from other stays the old world charm. Nostalgic. That is now gone.....just another hotel, Modernized but bland. Too bad

Location downtown, you can walk to everything

Very friendly staff. Nice and comfortable hotel. You could choose a cold breakfast buffet (yoghurt, fruits, cereals, bread) for a cheaper price than the full buffet.