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45 The Esplanade, M5E 1W2 Toronto, Canada – Show map
Excellent location – rated 9.1/10! (score from 940 reviews)
Rated by guests after their stay at The Novotel Toronto Centre.
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260 properties in Toronto
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939 verified reviews
They speak your language!
The Novotel Toronto Centre's staff speaks: Filipino, Serbian, Russian, Portuguese, Polish, Croatian, French, Spanish, English, German
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Sauna, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs CAD 28 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
Filipino, Serbian, Russian, Portuguese, Polish, Croatian, French, Spanish, English, German
St. Lawrence Market (601yrd)
The Keg (8yrd)
Hot House Cafe (328yrd)
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 940 reviews
Value for money
Show reviews from:
Positioned in the center of the city, within walking distance to many popular Toronto attractions, including the Hockey Hall of Fame, this hotel offers comfortable accommodations in a convenient...
Score from 816 reviews Very good
Centrally located in the city of Toronto, this hotel is a 10-minute walk from the bustling Eaton Centre shopping mall and a 2-minute walk from College subway station.
Score from 974 reviews Good
Right downtown, DoubleTree by Hilton Toronto Downtown features an indoor heated pool, an on-site restaurant, and a fitness center. Toronto Eaton Centre and St.
Score from 1096 reviews Very good
Within 320 yards of College subway station, this hotel features on-site dining, 2 indoor pools with a water slide, and a fitness center.
Score from 2733 reviews Good
Major restaurants across the street, parking adjacent to the hotel and friendly staff. The swimming pool was clean and convenient and the hotel offered special, secure storage for Christmas gifts we didn't want to leave in our parked vehicle or haul up the elevator to our room
Location and atmosphere of the hotel is what we like best. We love having all the restaurant, bars and live entertainment right across the street from the hotel.
The infrastructure had the guest in mind.
My AT&T cell phone automatically changed to "Rogers" and asked me for a password to make calls & access voice mail. I have an AT&T password but not a "Rogers" password. This evidently had something to do with the network at the hotel. Fortunately I was able to text, otherwise it would have been a disaster.
Perfect location - walkable to key sights, restaurants, events, and a great area. Really nice hotel at a great rate. Wouldn't stay anywhere else!
Location. Pool and workout room. Cleaning staff very nice people.
Carpet in room very soiled. Shower head loose. Bed not comfortable.
Nice facilities. Fairly close to downtown Toronto highlights.
The cancellation policy. We could not get to the hotel in our second stay there and still we were charged for two rooms. I will never come back to Novotel again!
Friendly staff, good breakfast, gym and pool area were nice. Close to main shopping centre and tourist attractions.
Rooms and hallways just a bit shabby. Constant low humming noise (not from nearby building work but from hotel itself) all through the night - not a peaceful sleep! And very thin walls between rooms!
Liked Everything! :)
Not all that much!
Cafe da manha espetacular
location was great, close to many tourist attractions n great restaurants in the old town. loved being a block from st lawrence markets and close to distillery district. king room was spacious
No mini bar in room, no milk in room for coffees, shower was hot but not very strong, staff pretty ambivalent when compared to other hotels. id try my luck elsewhere as the whole experience was fairly dull
The lobby was nice and very clean
Location was good as we were in the area for the ACC
Room was dated, bathroom was not clean, beds were not overly comfortable and as my company usually stays at Novotel in Vaughan I was greatly disappointed when I arrived at the Toronto Novotel.
Easy to walk to everything
Elevator gave us difficulty
We had to cancel the room on the way back from Cuba because we landed at Pearson International at 2:00 A.M. By the time we cleared customs and picked up our luggage it was 3:30 A.M. I called the hotel to cancel. Novotel told me very politely that there was no charge for the cancellation. I asked them if that meant that I would get a refund for the unused room. The lady kind of giggled on the phone and said emphatically -"No, sir. You prepaid. We charged you for those two room a long time ago." I will never use novotel again. Cheers. Dr. David Walter Aguado.
Friendly staff, nice rooms, very central - close to Union Station. Overall great stay.
I didn't eat in the restaurant, so can't comment on that. Breakfast could be included in the rate however.
The manager is very rude and only out to get more money from the guests that stay there. She is also disrespectful
So close to the central station and undergroud city.
We decided leave the hotel one day before and a staff person was rude with us when we asked to finish our stay and caused us some problems to do checkout.
Gym and pool - location great
Noise - 3 of 5 nights had adjoining rooms having parties, fights and abandoned dogs and the manager didn't really care.
Very comfortable and clean room. Excellent cleaning staff. Love the location.
Price of breakfasts.. Usually we get a better package / room w/ breakfast incl. .. This year the pkg I found had no discount value for the breakfast:(
Loved the food, friendly service and amazing location, rooms were a good size and the couch was great
Bathroom was in need of maintenance
Excellent reception and staff where all friendly . We stay.here often , this visit was even better than the others , thank you
Digital reception on TV was poor and screen was breaking up during an early morning soccer game
Service was excellent, room was clean. Atmosphere was very pleasant with Christmas songs being song in the lobby.
I was not aware I would be charged extra or separately for parking. When I booked the room it said hotel had parking and WiFi. On our arrival found out that parking and WiFi for our lap top was an extra charge on top of the room price.
Loved the option of smoking rooms an how close everything was
The only thing we didn't like was the lack of ventilation for the smoking room the Window didn't open an there were no fans to air out the room or for proper circulation
Front lobby and check in had all been redone since the last time I had been there and it looked fantastic. Rooms were clean, beds extremely comfortable and front desk staff was very friendly and helpful.
Came with family for an event at Sont Centre. Perfect location, easy access, easy parking, can walk to everything.
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