Radisson Hotel Toronto East    

Pool area clean

No towels in the pool area, went to the front desk and requested more, 1/2 hour later had to go back to front desk and get some our self. Numerous spiders in the room.

A bit run down hallways and rooms. Filthy around toilet base and part of room carpet had not been vacuum cleaned for weeks.

double queen beds and coffee in room WiFi Pool

The interior doors are wooden - very old The bathroom is very old the bed frame squeaks no mini bar in room No meeting or office room

The pillows and room size

The late arrival of my room service and the additional parking charges that were to be free.

I was there with me and kids I didn't know what's Radisson Hotel has and what they don't so there was a housekeeping she let me know I could get a crib and she made my day!! Delons She was very friendly kind and made my day and that and she also made my kids comfortable to staying at hotel ...

Good service , clean and very comfortable beds

Restaurant and lounge close early and no vegetables I.e tomatoes on breakfast menu - no fresh juices

I only had time to sleep there, while working in the area, for one night. Everything was comfortable.

I had one supper at the hotel and charged the cost to my room. The next morning, when leaving, I asked for the receipt for the meal to be separate from the receipt for my room. The lady at the checkout desk very politely stated that she'd need to manually sort through the meal receipts and that she'd e-mail it to me as soon as she had time. It's now more than 72 hours since I checked out. I have not yet received this separate receipt. I also asked that she send my colleague's similar receipt (he was in the next room). Please investigate and ensure that I receive those two receipts asap. Thanks.

always clean friendly staff they make you feel very welcome

Near to highway

- 1 King room was spacious - Desk staff was super nice and tried to accommodate everything - great location (central) - Rooms updated nicely - sent complimentary fruit plate for inconvenience we suffered

- Bathrooms were not up to date and were dirty (hair in the tubs and on the toilets, dirt ring around the tub) - I had to look @ 4 rooms before settling after a long day of work - $8 parking per car is unnecessary - Housekeeping needs to get a better idea of what exactly clean means (Had to show housekeeping manager that what she thinks is clean and what is really clean is to different things)

Good atmosphere with friendly staff

Hard to sleep when you are on the hwy side. I'm staying for another week and asked to be moved to the other side of the building.

such a comfortable bed. Very clean and spacious room. Staff in lounge are so friendly

location

the rooms were dirty bad Oder i had to go out and buy air freshener, i was there for my girl friends b-day and what a disappointment.

The room that we were given was extremely good value,which has been the case for most of our stays at this location.

There was a minor problem with the toilet tank dripping water which I reported on leaving but this did not spoil our stay.

Excellence beds.

easy to get to from 401

The person at front desk was rude. He was also un willing to book a shuttle for what he deemed to be close enough to walk. 5 city blocks in cold windy weather with a baby, seems the customer should be free to make that call.

The room was quiet, comfortable yes, but cleanliness so so..I Found a small piece of plastic in the bed witch make me think was it change..also two bobby pins left behind from previous guest ??? we were in room 509..

The cleanliness ..

I like the room. It was very comfortable and clean.

Nothing at all.

Our room was very big and clean.

Parking wasn't free and breakfast wasn't included.

Great, friendly service, handy to public transportation, 401 and coffee shops and restaurants/pubs.

Nothing negative

Reserved and received conformation for a King room but were placed in a room with two Queen beds. Room was extremely hot despite setting the thermostat down to 50 degrees. Informed front desk of these two problems to no avail. Checking out next morning, was asked how we enjoyed our stay - told them the issues to which they responed "would you like us to send repair service up to the room?" I indicated it was irrelevant to me at that point. They then asked "should we have someone look at the heat problem?" to which I again indicted it was their decision. There was nno offer of a reduction, another stay, no incremental benefit offered as a gesture of support, etc. - however I was presented with a bill for parking ($9.04) for which I gave them $10 and said keep the change. Beyond that I then had to ask for a final invoice displaying my balance paid in full. Amazing !!!

Location

Over-priced Not enough services as portrayed online while booking Preferred room was not provided on time of check in, but was later provided

We felt it was a very good value for our money, the staff was helpful and our room was clean. We usually stay in downtown Toronto, which is much more expensive and the cost of parking is very high.

I liked the location an how comfortable I feel at the radisson

The price. It's a bit much for a night to be paying $125

Bathroom was small and no exhaust fan available. Room was average but comfortable.