Travelodge Nanaimo  

This was the best customer service I have experienced for years!

The staff were good

The bed is king size but 4 inches too low a standard king is actually 5 inches higher than this bed makes it very dificult for anyone with problems getting out of a chair to get out of this bed also the bed and the pillows are too soft

The heat in my room did not work. So it was cold at night.

Good valve for the money spent, plus being pet friendly. well laid out room.

Travelodge Nanaimo meets our needs about 4 times a year. As seniors we want comfort without frills and quick access to the main roads to the Malls and to our Ferries home. The quick breakfast and coffee in the room are a plus.

The lights are rather dim,there are lots but not bright . a small night light option when we register would be nice.

This was my second stay here. Staff were very helpful, and my room was very comfortable, and clean.

Walking distance to Port Theater and downtown. Breakfast being included.

Could be quieter. In some rooms, especially in summer, there is a lot of traffic noise from the highway. During our last visit, in the middle of the night (2:35 am) , I was awakened by a man talking loudly on a phone for about 1/2 hour. I don't know if he was in a neighbouring room, if it was the reception desk (our room was right beside the lobby) or if he was talking on a cell phone in the hall or lobby.

Location, attentive staff

Is an older facility in need of renovation

Good value for a reasonable price. Very nice complimentry continental breakfast. Fridge and microwave were great to have in the room. 10% discount at the White Spot restaurant next door (with room key) Nice deck.

There was not much counter space in the bathroom.

Convenient

Very convenient ..clean comfortable.good quality

The parking was not good ...if not in the building by suppertime I needed to park on the street

Bathroojm was discusting dirty

I have always had a good quiet nights sleep at the travel lodge Nanaimo. The rooms are clean and well appointed. The fridge and micro wave and coffee machine are important to my stay. A warm clean bathroom as provided there are important too. The reception staff are always very pleasant efficient and helpful. The girl who was on during my stay this time has been extraordinarily kind to me in the past when I had trouble with my car . She took time and helped me .

I think a new carpet on the stairs and hall would be a good investment.