I booked this hotel for a one-week family vacation. It was a bad choice. Beware, the rating for this location is very misleading!
I cannot imagine how they manage to get this rating at all!. When we arrived on Sat night, the pillow cases on both our beds were dirty and stinky. There was a pile of pillow cases left on the beds, so I guess the guests are expected to do their own room cleaning upon arrival? I am still not sure which ones were supposed to be clean ones, both smelled awful. Anyways, on the following Mon the room was not cleaned at all. When I asked at the reception I was told that all cleaning staff is gone and nothing can be done. No clean towels, no tea, coffee, nothing. Eventually someone brought a few clean towels but nothing else. Overall the experience was very poor. The beds stink. I mean they STINK, no matter if the linen is changed or not. The cleaning is inconsistent, one day we get 3 towels, next day 4, sometimes no tea/coffee/cups, sometimes too many, etc. Twice there were extremely loud parties, people screaming in the halls in the middle of the ningh, my kids could not get any sleep those nights.
Finally, we stayed there for 7 nights, so I met at least half a dozen reception staff. NO ONE EVER SMILED. Not ones. Not when we checked in, not when we checked out, not ever. There was zero effort to make us feel welcomed. I am amazed that the management allows this kind of attitude for people at the front desk. I was treated as if I was a charity case, and that's after I booked 2 rooms for 7 nights and pre-authorized payment for both!
I will never stay there again and will never recommend this hotel to anyone.
location was ok for our purpose.