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787 Dundas Street West, M6J 1V2 Toronto, Canada – Show map
|Superior Family Room with Four Beds|
|Deluxe Suite with Two Queen Beds|
|Standard Studio (2 Adults)|
|Deluxe King Suite (2 Adults)|
|Superior Suite with Two Beds|
|Superior Studio (2 Adults)|
|Junior Studio (1 Adult)|
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260 properties in Toronto
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145 verified reviews
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Urban Living Suites's staff speaks: Chinese, French, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is needed).
Family Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Chinese, French, English
3:00 PM - 11:00 PM
11:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 145 reviews
Value for money
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Surprisingly clean, complete, and well put together room.
Could hear other people through the walls.
- customer service was good - checkout was reasonable
- no carpet - room was too small
It was at the ground level cudnt sleep all night becoz of the people conversing on the road and it is surrounded by pubs hence i guess if the windows would have been sound proof it would have been a great asset
it's literarily NOT a hotel but a random creepy house. And the price is ridiculous. No supplies and equipments. DONT GO THERE!
Price; room cleanliness; proximity to downtown
Heard the TV from next room quite well; close to street & streetcars; a little DIY construction evident, especially in stairs and hallway leading to rooms.
it was a building site, arrived in the pouring rain, Taxi driver could not believe his eyes, as per booking.com the photos were a total lie. Kitchen had wires hanging out of the walls. it was not a functional kitchen, pots and pans on floor utensils and plates in the refrigerator, no where to prepare anything, no table just two plastic chairs, when we complained they decided to not understand English. We have handed this over to the Municipal Building Board of Toronto who are investigating it. We seek reimbursement from Booking.com. It was an unfinished room with building work ongoing. The photo's in the advertisement are not what we got. We have our own taken at the time. Our last email from the government dept handling this complaint, we noticed it was also sent to Booking.com
loved the terrace outside
renovations not complete however they are going beautiful. no parking near accomodations
Room was clean staff were great room had everything you'd need.
Bed was hard and could hear everything from the street and hallways
No closet in the room. There was no place to hang our clothes! Would you believe that? Dirty towels, dirty room..do not ever stay here!
The room had a modern look.
The hotel is under construction. We drove around looking for it because it had no signage. Parking was poor and their reception had boxes of files and mattresses thus not a good first impression.
Great staff, friendly, helpful
no curtains on windows, got light a little early
Poor location and extremely difficult to find. This "hotel" is a work in progress and might actually resemble their name once finished - assuming that your idea of urban living in TO means closet sized quarters and the absolute bare minimum of comfort and convenience. Until then expect cranky, disinterested staff, no kitchen facilities, no closet or dresser to store your gear, no facilities, no basics like an iron or coffee, in some cases no bed (my "suite" featured a box spring and mattress on the floor), no attention to cleanliness (my towels were conveniently covered with hair so I didn't have to feel guilty about soiling them myself I suppose), and sections of the "hotel" exposed to the elements (some of the doors haven't been installed yet). On the plus side I now have a better understanding as to why this city has embraced Rob Ford as their mayor. Well played Urban Living Suites...well played...
Linen was comfortable. Rooms were newly renovated.
Wifi did not reach hotel room
Good place to stay good value
Under renovation exterior is not appealing but once inside every thing is ok Family run operation they will take extra step to help and good value
No security, staff leave at 11pm and not back until 9 am. Had 2 men walk into my room at 8 am looking for their reservation since no one was in. Front door left unlocked all night. Full Credit card and personal information were left out in the open on the office desk for anyone to see. There was 3 different sheets out with individuals names, addresses and credit information that could have been taken or photgraphed while the workers were in the back getting keys. -Not organized at all. Floors were filthy. Dishes were stored in the fridge and oven. Dirty sponge at the sink to clean dishes, no paper towels for clean up. Also did not respond to a request to have the room cleaned. There is no daily housekeeping service either. No a/c in the bedroom - portable a/c in the kitchen that was very loud. No curtains on the high window in the bedroom making it difficults to sleep. I had a reservation for 2 nights. I do not recommend this hotel for anyone.
very clean,lots of amenities, loved the new look very comfy bed
Kitchen was not finished yet...therefore no counterspace and dishes were in the fridge, had to ask for a coffeepot...which was given to me. high pitched squeeling noise...came from the fridge... therefore could not keep the fridge running. needed to ask for a plug so we could take a bath
The host wasn't even there when I arrived. I had to call a phone number. But I didn't have my phone. Had to borrow a phone at a nearby bar. Weak.
there is no wi-fi in the room, no telephone, room was smelly, no electric iron , Staff did not Know Anything.
free WiFi, high quality furniture and amenities, clean spacious room and kitchen relatively low price
WiFi signal in some parts of our room was poor
No good. Old.
There was no Internet and parking that they said would be there the staff weren't very helpful
no window in the room not working toilet flushing extra small bathroom reeling washbasin faucet dirty pillowcases broken electrical outlets dirt in the ventilation no air conditioning jammed door lock noise in the corridor at night
The rooms were not what we expected, but even better. The newly renovated rooms were spacious, included the perfect stay. Wifi was included which was great, and in the fridge there was utensils for our stay, along with cups. Felt at home!!
The customer service received upon calling beforehand was not too impressive, neither was the individual at the front desk as well. Due to the renovations, the hotel is hard to locate and also very sketchy once seen. The parking should be also more readily available, only were 7 spots which is not enough for hotel guests.
The staff's responsiveness to request of services, such as more beds, and room service.
We had booked two rooms, however only we were put in one room and the hotel staff brought in extra beds for us that were stuffed into the one room. Nice gesture, but we had paid for 2 rooms, and there was no refund given even though we only stayed in the one room. Bedsheets were yellow. The outside of the building was a run down construction zone.
I mean not to be rude, but the only things that this hotel did right was free wi-fi, and adding a little sunroof to the bedroom.
When the staff member led me to the room, he opened up the door for me and poked his head in the shower then said "Oh, there's no shower door..." then did nothing about it and left. The shower door was just sitting in the closet, and I was the one trying to fix it. We ended up having to shower and make a huge mess all over the floor, and we were unable to clean it up as we only had two towels for the four of us. There was also old, used soap in the shower, which makes me wonder if they even cleaned it from the last use at all. There was no phone in the hotel room for us to call the front desk, which I needed to do several times throughout the night because I don't have long distance calling on my phone, but couldn't. There were four of us staying, and even though I was promised a room with two queen beds, there was only one bed, and a pull out couch with no mattress. We looked in the closet and saw there was a single piece of foam, so we had to put that on half of the bed, and my other friend ended up sleeping directly on the box spring and she was extremely uncomfortable as springs were digging into her body all night. The location was also inconvenient, as the front desk was down the street from where the rooms were, and we were in a pretty sketchy part of Toronto. We didn't exactly feel comfortable walking down the street in the middle of the night so we couldn't do anything about our room. Around 4am we were also woken up by the people in the room yelling, screaming, banging on our walls and listening to extremely loud music, and although that isn't really the hotels fault, if we had a phone we would be able to call the front desk and ask them to send somebody up to quiet them down. When we got up in the morning, there was a broken bedroom door down the hallway, and we had to listen to it beep for hours as no staff had come to fix it. We only stayed in this hotel because there was literally no other options.
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