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2098 Montreal Road, K1J 6M8 Ottawa – Show map
|Queen Room - Non-Smoking|
|King Room - Non-Smoking|
|Double Room with Two Double Beds - Non-Smoking|
|Superior Queen Room - Non-Smoking|
|Superior King Room - Non-Smoking|
|Superior Double Room with Two Double Beds - Non-Smoking|
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77 properties in Ottawa
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48 verified reviews
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Value Inn Ottawa's staff speaks: English
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Golf Course (within 2 miles), Hot Tub
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Express Check-in/Check-out, Currency Exchange, Laundry, Daily Housekeeping, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating, Air Conditioning
2:00 PM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 16 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged CAD 12 per person per night when using existing beds.
One additional older child or adult is charged CAD 12 per person per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 48 reviews
Value for money
Show reviews from:
Conveniently located, this hotel is about 5 minutes' drive from US Embassy, Parliament Hill and Byward Market in the city centre. Free Wi-Fi is included in all rooms.
Score from 96 reviews Review score
This downtown Ottawa, Ontario hotel is across the street from the Albert-Metcalf Bus Station. Capital Hill Hotel and Suites features a café, 24-hour gym and free Wi-Fi in every room.
Score from 830 reviews Good
Centrally in downtown Ottawa, this hotel offers free Wi-Fi and a restaurant. The ByWard Market and University of Ottawa are a 10 minute walk away.
Score from 671 reviews Good
Conveniently located just minutes from downtown Ottawa, the Travelodge provides enjoyable services, such as free high-speed wireless internet access, along with comfortable guest rooms with a fridge...
Score from 284 reviews Good
We were given a room above the laundry room and it seemed like the only room that had not been renovated. There was a step going into the bathroom with no warning sign and I fell, hitting my shoulder and chest on the edge of the toilet. I was quite bruised and sore the next day. I would not stay there again.
The operators are nice people. My room was a updated room and was pretty OK Some plumbing issues and rough workmanship but generally great value for money. I would recommend.
Is a bit run down but then again its not the Hilton.
Dirty dirty dirty! Our room had a hole in the wall and the lamp shades looked like they had blood on them. The bathtub was peeling and covered in lime scale. The floors were stained and looked like they had never been vacuumed. They didn't give us clean towels, just made us use the same ones for 3 days. If I could have afforded to go somewhere else I would have as soon as I opened the door. They also charged me a $100 fee to hold the reservation which was not mentioned when I booked the room, they said I would get it back but I am still waiting for it. Listing also said the room had a hot tub, upon arrival I find out I would have to pay more for it, even though the listing stated it had a hot tub when I booked it. Do not recommend!
On our route.
Over priced for the condition of the motel and amenities provided. No b'fast provided.
Fair value for the price
Room was musty smelling
service and cleanliness no staff at night Problem with restroom every thing smelled of smoke coffee maker was dirty
The room was musty and not very clean, bathroom door could not be closed. We had to get someone to fix the toilet, not very good when one of the party was ill. So far it is the worst motel we have stayed in canada.
Response from staff, location.
Room was old, windows dirty, air conditioning did not work, ants were in the room, caulking in bath tub showed age with old caulking and black marks of old mold.
The bed was confortable and the linen looked clean.
The bathroom door did not close, the toilet reservoir made noise all night long, the outside door looked awful,, the carpet was dirty
The sheet were thread worn, with a cigarette hole. The bottom sheet kept coming off because was not a fitted sheet. (non smoking room) Every time we flushed the toilet, sewer gas smell came throuh the sink and bath.This should be reported before some get sick. (no pee-trap in sink.
Facility was clean and comfortable.
The facility is in dire need of a face lift. First impressions of worn exterior paint and weathered threshold with mushrooms growing underneath are not good. Poor condition interior paint with wallpaper peeling off do not impress anyone when paying $100 per night.
Parking and wifi
Room did not warm up till late in night. Backshift staff was really rude.
Rooms are misrepresented-there are no microwaves and only 1 bed when advertised you get 2 beds. Staff are rude and unprofessional. We were expected to fit 5 people in 1 bed! When we showed them the website says 2 beds in queen room they refused to look at computer screen and just denied it. We were unable to stay yet they still charged us! I highly recommend you do not stay in this hotel!!!! Other people we saw there were also upset with their rooms and facilities. Neville is a terrible concierge and not suited for customer service. The manager's wife is even worse. She yelled at us and told us off because she had to leave a party to come and sort out our problem. They offered me a free night stay if I could prove they lied on the website and when I showed the proof and when bookings.com (who were on my side and agreed with me) sent them a fax with the proof, they still refused to honour their promise of a free night. They are horrible, unprofessional people. I urge you not to stay at this hotel. They don't deserve to have any guests. My little girls were in the car for 2 hours in snowy conditions and they didn't give a damn. They never once apologized and never admited they misrepresented the room.
The staff who served us, were very helpful. The breakfast was in a great location, and was very good.
The pool area was a little out dated. But was nice to be able to use.
I was disappointed with our room. I was mislead with your website. I looked at the photo of the King size room and thought we would have a jacuzzi tub. We did not. The handle on the toilet was broken. Did not find the room attractive at all. Poor lighting.
no bed bugs, beds were comfortable
tiny crt tv sticky remote, carpet peeling faded decor
The inn was as clean as it could be for the kind of facility. According to the brochure-the coffee maker and color tv are a highlight :) the rest is self-explanatory
The comforter and sheets had stains. No hot water on one of the nights. Facilities are non-smoking but everything smelled of smoke. Coffee maker was dirty, the phone was stuck to the receiver with some brown icky stuff.
The room was clean and warm
Very noisy room.
It was clean, good location
No toilet paper or Kleenex in the room. We reserved a jacuzzi room and they told us few days later that we couldn't have it anymore, it was overbooked. They gave us another room for the same price but it was a normal room. No hot water an it was minus 30. He had to fight for a discount. Finally we had the discount.
The room itself
Booking quote for price was wrong. I had to pay more
There was wall paper peeling off of the walls. There were stains on the side of the mattress that indicated issues with bed bugs, although we did not see any. The front desk closes after 11pm so if you have lost, misplaced, or your key doesn't work you are sol. I have traveled a lot and I would never recommend this hotel, we paid $92 for one night for 2 queens, at best I think this hotel should be charging a maximum of $50.
Hotel was in a poor state of repair (peeling paint around door frames etc.). The first room we were assigned stank of mold/mildew. No staff on-site after 11:00pm. I will NEVER stay at this facility again.
Given one of the worst rooms even though place was not busy. Room not worth more than 40.00 per night. Not sure think there was mold in the bathroom. Bathroom door would'nt close, improper size.
Cheap and close to public transport.
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