Hotel Victoria  

Excellent location right at the heart of dowtown Toronto, free wifi internet, large and clean rooms, very good value for the money and very friendly for families with kids - highly recommended

The lady at the reception (I forgot to get her name) was very friendly and helpful the whole time I stayed in the hotel from 6-8 June. She facilitated my quick check-in and has very kindly assisted me with my needs as a wheelchair user. The hotel is well situated - near shopping, sightseeing and dining - nice restaurants abound for whatever budget you have. It's located on the famous Yonge street in Toronto which makes going to places of interest a breeze. My only compaint is the lack of accessibility in the hotel entrance for a wheelchair user like myself. I gave suggestions to the hotel staff on how to address this which they promised to bring to the attention of management. If this issue is properly addressed, I have no doubt I will stay in this hotel again next time - and will recommend it to my friends as well. The staff are super and the location is unbeatbale. These are important things for most travellers like myself.

The lack of accessibility for persons with disabilities. The rooms are also tight for wheelchair users to maneuver.

The staff were exceptionally professional, pleasant and helpful. The beds were very comfortable and the rooms were recently updated. Hotel Victoria is also very well located, close to the train station and the subway and walking distance from many restaurants, theatres, and stores.

Entrance of the hotel was nice. Bed was comfy.

Our room had no real window, and we could hardly see outside. The a/c appliance was huge and took the whole window space. I definitely rather have a full window from which you can have natural light.

We liked the location downtown, the price, the service and the restaurant. The staff were friendly and helpful.

Windows faced an inner courtyard and not outside.

Proximity to via rail and downtown business and entertainement. Also the boutique size.

My wife was disappointed that there was no actual bathtub, just a shwer.

Newly renovated rooms with modern decore...very clean. Convenient downtown location suited the purpose of my stay. Stayed in Deluxe Room, which is the way to go with this hotel.

Laminated wood flooring made the room feel cold and was cold on the feet (slippers recommended) and the rumble of the subway was more prevalent then expected...not unbearable, but certainly noticeable. Telephone system was not functioning properly...programmed features did not work (front desk, wake up call, etc.)...had to call using cell phone.

Great location for downtown shopping and entertainment district. Staff were very helpful. Good food at breakfast and dining in the area.

Room was a bit small but ok for sleeping - comfortable stay

Location to Air Canada Centre excellent-did not have to deal with parking issues.

I was pleasantly surprized to find a more intimate hotel in the downtown. I like the fact that it is very comfortable with good service while still being quite low key.

Very friendly receptionist, particularly helpful with regard to queries about Toronto.

Superb location with quick access to Waterfront, cn Tower, shops and public transport. Hotel staff very helpful.

Breakfast expensive. Laminate flooring in bedroom rather cold. Lack of surface space in shower room - no where to put toiletries.