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17504 90 Avenue, T5T 6L6 Edmonton – Show map
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306 verified reviews
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West Edmonton Mall Inn's staff speaks: English
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WiFi is available in all areas and costs CAD 8.95 per 24 hours.
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
ATM on site, Dry Cleaning
Non-smoking Rooms, Family Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 12 per person per night when using existing beds.
One older child or adult is charged CAD 15 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
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Based on 306 reviews
Value for money
Show reviews from:
Featuring themed rooms, this hotel is connected to the West Edmonton Mall, the Galaxyland Amusement Park and a mini-golf course. It features a full-service restaurant and free parking.
Score from 428 reviews Very good
This Sandman Hotel in Edmonton, Alberta features an indoor pool, jacuzzi and guest rooms with cable TV and free Wi-Fi. The hotel is 5 miles from Valley Zoo.
Score from 119 reviews Good
This downtown Edmonton, Alberta hotel is one block from the Corona Light Train Station. Days Inn offers Albert’s Restaurant, on site, a gym and rooms with free Wi-Fi.
Score from 161 reviews Good
Just 6 miles from downtown Edmonton, this hotel features an indoor saltwater pool and hot tub. An on-site restaurant and guest rooms with free Wi-Fi access are available.
Score from 268 reviews Very good
that I could walk to West Edmonton Mall other restaurants/pubs etc. walking distance besides inside the mall
no exercise room or pool or patio to enjoy the sunny nice days
washroom showers too small and fan did not work
Hotel is Closer walking distance than parking at the mall most times
Parking lot is limited but I lucked out with rock star parking both days
Close to the mall
No fridge and internet
No ability to print boarding passes
Excellent staff, friendly, helpful.
Very dirty carpet in room
The West Edmonton Mall Inn provided clean, comfortable accommodations and easy access to the West Edmonton Mall. We visited Edmonton to spend time in the WEM waterpark and shopping. The West Edmonton Mall Inn was a convenient place to stay.
Pet friendly and good location
The front desk staff were rude and not friendly when we checked in
Front counter staff were friendly. Check in was fast. Room was pretty clean , a little dated but clean.
Beds were horrible. Very worn out. Hard. Pillows were lumpy.
Hotel was right across the road from the mall and the price was good. Room was very clean and had a big tv.
The parking was tight.
location right across from WEM discounted WEM waterpark tickets
air-conditioner broken! Little to no sleep due to the heat & noise
Hotel was clean.
Room too hot to sleep, finally cooled off around 3:00 am. During the check out process, the bill was for the regular hotel rate not the rate I confirmed through booking.com. When I brought it to the attention of the "gentleman" who was looking after us he immediately became angry and said they would have to go through a huge pile of paper to sort it out which was fine with me. He used the "f" word twice so loudly when talking about his coworkers who had made the mistake that my young children heard it. I pointed out that this was unacceptable for him to speak this way in front of my kids, he made no apology and just kept muttering under his breath. Not impressed, if we should ever stay there again I would refuse to deal with this person.
The best thing is location, staff is friendly, rooms are clean and wider and we had a peaceful sleep after a hectic day.
Staff did not advise about $150.00 deposit applied on card at time of checkin; slow elevators; tub did not drain while showering and filled up pass ankles and when asking for a discount the desk clerk gave us a coupon for restaurant in Mall but I had to get the restaurant to call over to get the free breakfast as it was not a free breakfast that he gave us
Walk across the street to WEM
No free internet, no breakfast included for the price it was not worth it!!!
The room The day staff From the outside, we were doubtful that it woulf be nice, but the inside of the building and the room was wonderful The location was perfect! Right across from the mall
The man on night shift was quite rude... We asked if we could get a late check out in the morning, and he simply said "ask the day staff," and then proceeded to text on his phone in front of us. It was the only thing that we didn't like.
One staff member in particular was not helpful or very friendly. The location was perfect but your hotel didn't compare otherwise.
Proximity to west ed mall
express checkout so didn't check hotel invoice. booking.com said room was $144 and hotel charged $176 plus taxes. will not use booking.com again....liars
The hotel room was clean.
When checking out I was surprised of the high phone bill amounting to $340.00 for the long distance call I did. I talked to front desk before having long distance call but he didn't inform me that there will be high extra charge associated with it. I should haven't used the hotel phone if I was only informed.
Closeness to West Edmonton Mall
No Ice on main floor
Quietness of room-did not hear hallway noise! Comfortable beds! Beautiful bathroom Cleanliness of property, elevators, halls, room Location location location! Furniture, appointments Size of hotel, rooms
Nice and friendly staff.. Room was quiet and beds were comfortable.
The carpet seemed like not clean at all or I would say, needs a replacement..
The staff were very freindly and the location was excellent. Also the rooms were very comfortable.
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