눉I dont have a lot of negative things to say really, the robes were very uncomfortable (stiff). You paid pretty modest rates (expensive) and you still have to pay extra to use the tennis courts.. I think it's a separate facility though, but still.
The concierge (the main one there) seemed a bit rude, but not sure if it was a cultural difference or if he was in fact not very friendly . The rest of the staff was amazing though.. check in staff, letting us stay later, housekeeping was awesome too..
눇We have been to the Niagara area before (Niagara Falls) but this time we wanted to stay away from the hussle and bussle of the falls area. We were interested in going to Old Town and taking it easy. We thought the location was perfect .. 10 min away from Old Town, close to local restaurants, great outlet shopping where we spent too much and then we did a day up at the Falls which was only about 15 min away. So perfect for what we wanted to do. I do think if you want the "Old Town" experience that you should stay on the lake like Prince of Wales or other local places.. we are definitely coming back, but don't think we will stay at White Oaks again, not because it was bad, it was perfect, just to be closer to the peace and quiet and serene settings of the lake.
The hotel itself was a little dated from the outside, but the inside was very very nice. We had an executive suite with king bed, jacuzzi and fireplace. The bed was very very comfortable and we loved it. Husband and I are quite picky when it comes to hotel beds.. this one was probably the best (give it a 10+). The Jacuzzi was perfect .. big enough "for two" (wink wink).
Great stay and very very nice hotel.