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Windsor Arms Hotel18 Saint Thomas Street, M5S 3E7 Toronto (Show map)
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Windsor Arms Hotel http://www.booking.com/hotel/ca/windsor-arms.html
Wonderful,
Score from 22 reviews
“ Staff was outstanding. Facilities excellent. Very good central location. ”
George,
Niantic
This Central Toronto hotel provides a daily hot breakfast. A European-inspired spa, 3 restaurants and free Wi-Fi are included. Royal Ontario Museum and Yorkville Avenue shopping are a 5 minute walk away. A flat-screen cable TV, minibar and sofa bed are standard in every modern suite at the Windsor Arms Hotel. All suites include a musical instrument and a large, limestone bathroom with a whirlpool bathtub. High Tea can be enjoyed in one of the Windsor Arms individually themed tea rooms. Prime Restaurant is open all day and specializes in steak entrées. In the evening, cocktails and tapas are served at Twenty Two Bar. In the morning, breakfast includes items such as bacon, eggs and pastries. Windsor Arms Spa offers guests a wide variety of massage and body treatments. An indoor pool, hot tub, sauna and gym are also available. The University of Toronto and Bay Station Underground (subway) are both a 3 minute walk from the hotel. Toronto Pearson International Airport is 19 miles away. Hotel Rooms: 28 The most recent booking for this hotel was made on May 19 at 13:09 from United Kingdom.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-smoking Rooms, Family Rooms, Elevator, Safe, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Sun Deck ActivitiesSauna, Fitness Center, Spa, Massage, Turkish Bath/Steam Bath, Indoor Swimming Pool (All Year) ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Laundry, Ironing Service, Shoeshine, Car Rental, Fax/Photocopying, Ticket Service, Concierge Service
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Total Hotel Score:9
Based on 22 reviews Guest reviews are written by our customers after their stay at Windsor Arms Hotel. |
Score breakdown
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Score Filter |
Score history
Has Windsor Arms Hotel always scored 9?
See the average scores awarded by guests over the past 12 months.
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Michael
Mature couple
Goderich,
Canada
March 4, 2013
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Staff are very welcoming, accommodation was lovely, location was fantastic, tea time was wonderful!
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10 |
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Anne
Mature couple
maitland,
Canada
February 17, 2013
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Great location, had stayed there before, very nice rooms, staff is very customer oriented Very bad experience in the restaurant for dinner, food was of poor quality, not cooked or not well cooked, bad experience with room service for b'fast & dinner, did not get what we asked for, the toasts were toasted on 1 side only, no butter, the bill was wrong etc.. disappointing for a hotel of that class...
1 out of 1 people found this review helpful. Did you?
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7.5 |
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Lee
Young couple
SARNIA,
Canada
February 12, 2013
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Excellent staff. Noise from exterior .
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9 |
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Ayotola
Solo traveler
London,
United Kingdom
November 24, 2012
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The ambiance, friendly and attentive staff and the confortable rooms. Nothing
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9.6 |
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George
Mature couple
Niantic,
United States of America
October 1, 2012
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Staff was outstanding. Facilities excellent. Very good central location.
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10 |
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Stephen
Mature couple
St Julians,
Malta
August 21, 2012
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The location is excellent. The service too. The rooms and suites are very comfortable. The breakfast is the only disappointing thing. It is far too basic for a hotel of this level and never changes.
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9.6 |
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Emre
Solo traveler
BRUCHKOEBEL,
Germany
June 25, 2012
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Very nice Vintage style
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10 |
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Isabelle
Mature couple
westmount,
Canada
February 27, 2013
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La qualité de l'accueil et le service de grande qualité très attentionné. La décoration des chambres et de la salle de restaurant est un peu datée. Mériterait une redécoration plus actuelle.
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10 |
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François
Solo traveler
Genève,
Switzerland
January 5, 2013
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Cet hôtel se situe dans ce que l'on pourrait appeler la "5ème avenue" de Toronto, Il n'y a pas mieux situé pour le shopping de luxe! Le personnel de la réception et de la conciergerie. En résumé: très bonne situation, personnel attentif mais faisant avec ce qu'ils peuvent! Le contenu du buffet du petit déjeuner était simplement ridicule! La serrure du mini bar défectueuse et non réparée malgré nos réclamations. Le manque d'une bouteille d'eau au coucher. Les bruits engendrés par la dilatation des matériaux (la nuit est un véritable concerto). La personne qui nous a monté nos bagages et montré notre chambre...un désastre pour un 5 étoiles (c'est la première fois de ma vie que l'on m'invite à trouver dans mes affaires un objet qui pourrait m'aider à ouvrir le mini-bar)
1 out of 1 people found this review helpful. Did you?
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4.6 |
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Jürgen
Young couple
München,
Germany
November 26, 2012
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Die Zimmerausstattung war ausgezeichnet. Die Bettenqualität ist hervorragend und auch der Wellnessbereich ist sehr ansprechend. Das Frühstück ist sehr einseitig. Es gibt jeden Tag das Gleiche (Eier, Speck, Würste, Sojaeier, Pains au chocolat, Croissants, Joghurt, Toast, Marmelade und Früchte). Abwechslung kostet sofort Aufschlag und man muss von der Karte bestellen. Aber was echt nervt ist, dass an allen Tagen immer nur eine CD von "Shade" läuft. Nach vier Tagen konnten wir die Texte schon mitsingen. Und beim Abendessen läuft diese CD doch tatsächlich auch!
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10 |
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Anja
Young couple
Maasland,
Netherlands
November 19, 2012
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Prachtig rustig kleinschalig hotel midden in de stad. Alles goed aan te lopen. Metro in de buurt. Kamers groot en netjes. Vriendelijk personeel.Kortom goed hotel om te verblijven. Ontbijt is wat sober.
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7.9 |
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Anonymous
Mature couple
Canada
November 26, 2012
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Staff was unbelievably helpful and professional. Food was good and rooms lovely.
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9.6 |
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Anonymous
Mature couple
Canada
April 4, 2012
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Location is great, room price is a bit high, staff is polite, bathroom floor needed cleaning. The remainder of the room was clean with the exception of the bathroom floor near the sink. Just felt the bathroom floor needed to be cleaned properly. Taxi waited for our luggage to arrive, even though they had advanced notice to pick up luggage.
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7.5 |
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Anonymous
Mature couple
Brazil
May 18, 2013
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Excelente atendimento da recepção e concierge.
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9.6 |
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Anonymous
Mature couple
Canada
February 18, 2013
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Hôtel confortable et très bien située.personnel à la réception souriant et chaleureux. Restaurant vraiment décevant.On s'attend à beaucoup plus dans un hôtel de ce genre.la nourriture très ordinaire est loin d'être à la hauteur de la carte des vins très élaborées et très dispendieuses.Il y a sûrement de très bons restaurants à proximité et nous regrettons de ne pas s'être informés.
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9.6 |
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Anonymous
Mature couple
Canada
February 19, 2013
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The comfort of the suites, the friendlies and politeness of the staff. The extra touches with cookies left in our room. The restuarant quality and selection that invited one to stay and eat there rather than go out and it was well worth it. The drafts from the windows, thank goodness the curtains were thick. The carpet in our suite looked tired, the dining tables state after the table cloths were removed and replaced for the next set up were very poor.
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9.6 |
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Anonymous
Mature couple
Canada
March 3, 2013
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Hotel was staff were excellent. Went out if their way to ensure that all our needs were met. They took the time to remember our name and no matter where in the hotel we were greeted by it. Very professional touch Nothing
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10 |
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Anonymous
Family with older children
Canada
February 23, 2013
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room atmosphere
Did you find this review helpful?
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8.8 |
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Anonymous
Mature couple
United Kingdom
April 14, 2012
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There are no comments available for this review |
9.2 |
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Patrick
Mature couple
Toronto,
Canada
February 21, 2013
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There are no comments available for this review |
9.2 |
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Anonymous
Solo traveler
Germany
April 22, 2013
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There are no comments available for this review |
9.5 |
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Aly
Young couple
Halifax,
Canada
September 7, 2012
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There are no comments available for this review |
7.1 |
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Anonymous
Mature couple
Canada
October 15, 2012
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There are no comments available for this review |
9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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