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18 Saint Thomas Street, M5S 3E7 Toronto, Canada – Show map
Excellent location – rated 9.6/10! (score from 35 reviews)
Rated by guests after their stay at Windsor Arms Hotel.
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35 verified reviews
They speak your language!
Windsor Arms Hotel's staff speaks: Filipino, Portuguese, Korean, French, Spanish, English
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Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs CAD 45 per day.
Room Service, Car Rental, 24-Hour Front Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Filipino, Portuguese, Korean, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 4 years stay free of charge when using existing beds.
All older children or adults are charged CAD 50 per person per night when using existing beds.
One older child or adult is charged CAD 50 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 35 reviews
Value for money
Show reviews from:
Centrally located between Toronto's Financial and Entertainment Districts, this luxury hotel features an indoor pool, hot tub and on-site restaurant. An iPad is available in all the guest rooms.
Score from 188 reviews Wonderful
This 5-star hotel, combining elegance with modern amenities, is in the center of the financial district and just under 1 mile from the CN Tower.
Score from 177 reviews Wonderful
Old-world charm and state-of-the-art amenities combine at this elegant hotel, in the heart of downtown Toronto's financial district, within walking distance of the Eaton Centre shopping plaza.
Score from 752 reviews Excellent
This pet-friendly Toronto hotel is in the district of Yorkville among the shops and boutiques. A coffee maker and a safe are included in rooms.The University of Toronto is a 15-minute walk away.
Score from 258 reviews Very good
Location old fashion hospitality
Location is great
Hotel is a bit tired and restaurant menu options limited
The staff were all very professional, however there were three that were really outstanding; Kevin at the front desk, welcomed me back every time I went out and remembered my name. His presentation was friendly, professional and he made me feel extremely comfortable. Tim who took my bags up was the same, friendly, professional, competent and available and lastly the breakfeast chef the second morning I stayed was outstanding in his presentation and service.
The Windsor Arms had a great reputation back in the day. In the 70s, 80s, and 90s it was the place to see and to be seen. It was stylish and smart, a true boutique hotel. It is still a boutique hotel, still has a conscientious staff, and our junior suite was lovely. But the vibe of this once charming hotel has been eviserated.
The famed Courtyard Cafe with its glittering decor, bustling waiters, and chatty clientele is no more. The room has been stripped bare, furnished now with conference-stock round tables for its Sunday brunch, the only day the Cafe is open. No grandeur, no style. It was a dream of mine to stay at the WA, and it was crushing to see how the place had changed. Our stay was pleasant, but nothing can compel me to return.
A friendly, stylish and extremely comfortable hotel. All the staff were courteous and helpful. Afternoon tea is as good as it gets. The rooms are elegant and very well appointed.
too old school for me , rain kept me up all night, it seemed like it was raining in my room. breakfast was not up to par at all.... some what gross actually.. too many new hotels in the area to waste time at this one..
Everything was great...attention to detail was very much appreciated. Room was comfortable, staff was very helpful, breakfast was good and the location is amazing.
Some things were a little pricey. I would have liked to try the afternoon tea but too expensive.
The location is very good, just off Bloor. The hotel is impressive as you walk in, staff are courteous and helpful. We had been upgraded at no extra expense and the suite was very good in every respect. The spa on the fourth floor was a very welcome extra especially after a long walk in the city.
Some small niggles that need to be addressed. There was no option in our suite to drink anything other than coffee. My partner asked for some tea bags at reception but she was told that would probably incur an extra charge. We weren't that impressed with the dining room/kitchen. We opted for the complimentary breakfast every morning: on the first morning they ran out of croissants by 9.30 and despite our waitresses' attempts to get us some, none were forthcoming. We had the feeling overall that the kitchen and dining area needed to be better managed, we didn't really feel comfortable there, it didn't live up to the blurb in the information book in our suite so we chose to eat out in the evenings.
beautiful an large rooms, nice and helpull, friendly personel. Separate toilet in the bathroom. Most wonderful bathtub with jacuzzi I ever experienced in a hotel
we had to pay extra for a slice of bacon at breakfast... unbelievable in such a nice hotel
I loved the friendly and helpful staff, the amazing breakfast, and the swimming pool
The wifi was a bit haphazard
Accomodations Service Room Service I look forward to coming back and visiting the spa.
Location on Bloor. Close to ROM and subway. Quietness at night
Lack of choice at breakfast. No tea making facility in room.
The staff was attentive, polite, funny, engaging and very accommodating ... especially since I was with a new husband and a great dane!!
One small niggle was the inclusive breakfast. It was advertised as a $30 "value included" and even though the food was fresh and nicely presented - $30 was not realstic for what was offered. Juice and a a fruit plate (common breakfast items) when ordered we over and above the standard breakfast menu and were chargeable. But this was a very small item considering the rest of the hotel amenities.
Room very comfortable and very nice staff!!!
the decor was original. Attentions to details: harp, goodies. The tea room is unique too!
the massage was too harsh.
The staff was very welcoming and whatever you needed they were there to help. The suites very comfortable and And luxurious
There menu needed more expansion in what was being offered
lack of lounge or reading and relaxatiion
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