|
Airport Hotel Basel
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
When would you like to stay at the Airport Hotel Basel?
Top
Based on
433
reviews
|
|
Show scores of:
|
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
|
Karen
Solo traveller
Horley,
United Kingdom
November 19, 2009
|
I was pleasantly surprised by the luxuriously modern decor. Value for money!! Cant believe its (just) 3 star!! Why?? It did not have a typical 'hotel' feel, which was welcoming as the checking in was smooth, yet personal and warm. The rooms were the best surprise! Very clean/neat and oh so comfortable! Staff speak English very well and thankfully not 'stuffy' and very accommodating!! I guess I'm ultra-grateful and would definately stay there everytime! It would be nice to enjoy full english breakfast (and inclusive of the price/alternative)...I Was hungry the whole time I stayed there. Not the hotel's fault, but everywhere in Switzerland food is expensive! |
10 |
|
Anonymous
Young couple
Switzerland
November 19, 2009
|
modern rooms, nice view, friendly and multilingual staff |
9.5 |
|
Joanne
With friends
London,
United Kingdom
November 18, 2009
|
receptionist that dealt with us was very curtious, helpful and friendly. the rooms were comfortable and the red colour scheme was fun! I had to ask to get my bedding changed due to allergic reactions to duck feathers. It was replaced with bedding that felt just as comfortable and luxurious as the bedding it replaced. Coffee and croissants were delicious!!!! No bath |
10 |
|
Anonymous
Solo traveller
United Kingdom
November 16, 2009
|
Large stylish room, very clean, good service. Very close to the airport and free shuttle even at 5:30am. |
9.5 |
|
John
Mature couple
New Bern,
United States of America
October 20, 2009
|
Great location for international travelers, i.e. airport and easy access to car rental and Basel city. Free underground parking. Restaurant facility unorganized and unresponsive. |
9.5 |
|
Frank
Mature couple
Brossac,
France
October 19, 2009
|
The hotel was only a few minutes from the airport. They picked us up in the hotel 'bus' for the transfer. The executive room was very nicely furnished and spacious and the bathroom was also large and very nice. The bed was very large and comfortable and the internet was 'free' and quite fast. The reception staff were always very 'cold' and 'abrupt' and any interaction seemed forced. The meals (Both in the hotel and the Casino restaraunt) were very expensive, as was the breakfast (15 chf for Continental and 23 chf for Cooked). Again, the serving staff were not very friendly or attentive. The hotel is a bus and a tram ride away from the city, so two sets of transport - not too easy to get into Basel on a cold evening. A taxi from the hotel into the city costs around 25 chf which is quite expensive for a 10 minute ride. Not convenient to travel in to Basel. It should have been a much better experience - the hotel is quite new, clean and modern - but there is no 'warmth' from the staff. Btw the pillows are nice but too soft/flat! |
6 |
|
Anonymous
Solo traveller
Switzerland
October 18, 2009
|
It was probably the best close-to-airport hotel I ever stayed in. And I am travelling since about 30 years around the globe. Excellent. |
9.5 |
|
Kevin
Mature couple
Leeds,
United Kingdom
October 16, 2009
|
The courtesy bus to and from the airport was most convenient. The friendly, polite and helpful staff were excellent. |
10 |
|
Lisa
Solo traveller
Hillsboro,
United States of America
October 13, 2009
|
The location was very convenient to our business trip location. And they give you a transport card to ride the busses and trams for free, which is really helpful. With a bus stop right outside the hotel, it's no problem to get to anywhere in the city. Smoking is allowed in the lobby. |
9 |
|
Stephen
Solo traveller
Radstock Bath,
United Kingdom
October 5, 2009
|
Complimentary bus and tram pass to cover city visit |
9.5 |
|
Anonymous
Solo traveller
United Kingdom
September 25, 2009
|
(1) Very convenient location for both city and airport. (2) Very comfortable room, excellent shower. If would have been good to have tea & coffee-making facilities in the room. |
8.5 |
|
Mimi
With friends
Singapore,
Singapore
September 22, 2009
|
The room is tidy and clean. The breakfast menu is good. More over it's close with my head quarter though I need to exchange first to tram. Wireless signal in my room not very good at that time. The signal is very low, therefore I need to use paid wire LAN. |
8.5 |
|
Ruth
Family with young children
Figueira da Foz,
Portugal
September 11, 2009
|
a proximidade ao meio de transporte, a disponibilização do mobility ticket, a alternativa a um pequeno almoço prolongado, a disponibilidade e simpatia dos funcionários da recepção e do bar e o cuidado colocado no que concerne a limpeza dentro e fora do hotel. |
9.5 |
|
Paul
Solo traveller
Redditch,
United Kingdom
September 7, 2009
|
Was only in the hotel 5 hours so I only saw the room |
9 |
|
Anonymous
Solo traveller
Austria
September 2, 2009
|
Great hotel, very very nice staff, 24h service at reception and bar, just great. |
10 |
|
Anonymous
Family with young children
Italy
August 31, 2009
|
Reception staff very professional No restaurant in hotel |
7.5 |
|
Clare
With friends
London,
United Kingdom
August 29, 2009
|
Surprisingly reasonable prices for the standard of accommodation it provides. It calls itself 'the friendliest airport in the World', and, though I don't have many others to compare it to, staff were certainly friendly and helpful. It's a bit out of town, but we were given free travel passes for the city and there was clear information in the room re how to get into the centre (which was pretty straightforward and didn't take long). Everything was very clean, and, although the price supposedly didn't include breakfast, in fact, a basic - and perfectly adequate - breakfast (croissant, orange juice and coffee) was available at no extra charge. I agree with those who said the pillows were too soft - they were! - but, if that's the worst that can be said about a place...! |
8.5 |
|
Anonymous
Young couple
Spain
August 29, 2009
|
friendly staff, comfortable room, modern building, free bus and tram card, directly connected to the centre and very near the airport. |
9.5 |
|
Karen
Mature couple
Bellevue,
United States of America
August 27, 2009
|
The shuttle service and the pass for public transportation. |
7.5 |
|
Anonymous
Solo traveller
Switzerland
August 23, 2009
|
Finally a hotel with excellent, soft, luxurious pillows that are not the usual oversized lumps of wood that are only useful for elderly people to sit upright in the bed. Great concept to have a free, light express breakfast e.g. for those heading to the airport! Nice interior design in the rooms. A ceiling spotlight was flickering in the bathroom, I asked for it to be fixed but it was not fixed the next day either. The shower hose was leaking quite a bit. I notified them at it was fixed the next day. But can't help think maintenance is not optimal and they should maybe pay their cleaning people a bonus if they discover issues with the "plumbing". |
7.5 |
|
William
Mature couple
WELLINGTON,
New Zealand
August 19, 2009
|
It was close to the airport and also easy to get into town by public transport. It was extremely helpful to have a free transport pass given to us and good directions. Confusion over the casino/hotel facilities |
6.5 |
|
Anonymous
Solo traveller
Switzerland
August 16, 2009
|
Nice size bathroom Drain didn't work in bathroom sink. They forgot to replenish shampoo and soap. They forgot to replace/clean drinking glasses. |
8.5 |
|
Tung
Family with young children
HONG KONG,
Hong Kong
August 7, 2009
|
Convenient and relaxing The pillows |
7 |
|
Anonymous
With friends
Turkey
July 30, 2009
|
Helpful staff, clean rooms, very nice food served at the casino part of the hotel. Very colorful style inside the hotel and rooms which is not very usual but nice. Pillows are extremely soft which doesn't feel comfortable even you use two of them. Hotel accepts Euro currency but gives only Frank which is a bit annoying. Express breakfast means you get almost nothing so be prepared. It's allowed to smoke at the lobby and at times it smells bad. |
8 |
|
Thomas
Mature couple
North Vancouver, BC,
Canada
July 8, 2009
|
Staff were excelling in their friendliness and courtesy towards us and, as observed, towards other guests. The decor of rooms and bar/restaurants was one of the ugliest I have seen for a long time, just bad design and interior decoration. |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
Dorint An der Messe Basel  The Dorint Hotel Basel is situated next to the trade fair grounds and the congress hall, close to the city centre, the train station Badischer Bahnhof and the EuroAirport Basel-Mulhouse-Freiburg. |
Best Western Hotel Stücki Opening at the end of September 2009, this attractive and modern hotel is part of the Stücki Shopping and Leisure Centre in the Basle district of Kleinhüningen. |
Hotel Rochat  This hotel in a historic listed building in the old town of Basel enjoys a central and very quiet location, close to the university and the cantonal hospital. |
Logis Berlioz This hotel set near the Basel/Mulhouse airport welcomes you just 1 kilometre from the Switzerland and 3 kilometres from Germany. |
){kind=link}
){kind=link}