Virtually impossible to fault. The in-room fridge is really just a cooler that isn't cold enough for chilling wine - so what - we kept the bar busy supplying buckets of ice!
Wonderful welcome from Suzanne after a difficult drive from Milano and late arrival, greeted like friends, and she dropped the formalities of check-in and sorted dinner and wine immediately! Tamara also very helpful and friendly with her local knowledge. Room with balcony couldn't be faulted, modern stylish, everything worked and was spotlessly clean. Perfect location next to boat station, close to all restaurants but to be honest the Carcani food was as good as any with good choice of buffet breakfast and, in the evening, clever, tasty cooking well-presented in the modern style. Came home fully refreshed. Thanks to these lovely people and a special small hotel.