Alden Luxury Suite Hotel Zurich    

Wonderful,clean,centrally located hotel. Staff is exceptionally friendly and efficient. All soft drinks/bottle water and snacks are free.

No coffee/tea machine Have to pay for wi-fi

proximity to the Lake and the rooms were a good size. L'Occitaine bathroom items were very nice too

No coffee available in room - had to call room service each time and the cost was high just for coffee

Nice rooms, friendly personel

Very Spacious nice & central Hotel - The stuff is very nice & helpfull !! Best place in Zurich !

Friendly personel

Not 5 star. Old hotel, broken key of the door, breakfast for 30 swiss francs per person and not free wifi

Simple hotel but amazing and hospitality is their title which they should be proud about

Hotel staff works as one team and make you feel that they are your family

Excellent hotel with spacious suite that we stayed in. Within walking distance from the centre of Zurich but our room was quiet. Will stay there again.

nothing

The nicest staff ever!

A little far from the main shopping district.

The hotel was amazing and the service. My room was the junior suite for a solo traveller on business it was amazing and it a bit too big for me but perfect for couple and family.

service and room

Staff were amazing, great rooms, great service, good location, walk to city centre easily

I found the service unfailingly excellent, polite, caring and generous

Friendly, helpful staff, lovely rooms and beds, good locality to the city centre

From the moment we pulled up to the moment we left the hotel, we were treated like royalty by the entire staff. EVERYONE WAS VERY FRIENDLY AND HELPFUL. WAS HAPPY TO FIND STAFF THAT SPOKE ENGLISH AS OUT GERMAN IS WEAK. ROOM WAS A LARGE SUITE, KING BED, PLENTY OF PILLOWS, WARM TOWELS AND GREAT BATHROOM AND SHOWER FACILITIES. A 15 MIN EASY WALK TO OLD TOWN AND LESS TO MAIN SHOPPING AREA IN NEW TOWN.

Staff were exceptional and went out of their way to make our stay comfortable and enjoyable.

Really there was nothing not to like. The location was amazing, one block from the park and Lake Zurich and a short walk to the best shopping district. The Alden was so beautiful, the staff were accommodating and attentive to all your needs. The restaurant was 5 star for all meals and the rooms with balcony or roof deck were huge, we had 2 bathroom, living, dining and huge master suite could have stayed longer than 5 nights easily. We felt it was under priced for what we got and would definitely stay there again.

The hotel has only one Lift which is really bad like 50 yrs old apartment The AC is not working well so I found difficulties to sleep at night time during summer

staff very helpfull and the rooms very big and clean

Our rooms were vary big and confortable.

They charge for wi-fi, so no internet even on the looby. Just wired internet into the rooms, not useful for Ipad or Iphone. And a litlle far from the good stores, good restaurants...

Great hotel ,everthing great .

Everything was just great!

Fantastic spacious rooms and bathrooms Friendly helpful staff

The staff was amazing and very helpful , although there is lack of facilities in the hotel ( such as tiny lobby , no concierge desk , poor elevators ...) But all these lacks you will forget it after you see how professional is the staff and the wonderful housekeeping.

Elevators , room service menu ( especially the late menu )

very nice, spacious suite - good modern design. excellent bathroom with natural sunlight

no free wifi