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SchlosshotelBahnhofplatz 18, 3920 Zermatt (Show map)
Wonderful,
Score from 64 reviews
“ No cars only electric buggies. Close to both stations. The hotel has its own buggy and it would be worthwhile sending message to advise time of arrival to be met as the pathways are "quaint". ”
Dave,
Littlehampton
In a quiet side street next to the Gornergratbahn Train Station and 300 ft from Zermatt Train Station, the 4-star Schlosshotel has an elegant alpine atmosphere with classic wood furniture. Free Wi-Fi and a spa area with a swimming pool are available. The Schlosshotel’s individually furnished rooms are non-smoking and feature cable TV, a safe, and a bathroom with a hairdryer. Spa facilities include a sauna, a steam bath, and a modern fitness room. Massages and beauty treatments are available upon request. The trendy lounge bar features a reading corner and an open fireplace. Breakfast is served in the chalet-style breakfast room. The ski bus to the Klein Matterhorn Ski Area stops right outside the hotel. The Sunnegga Cable Car is a short walk away. Zermatt’s numerous shops and restaurants are just a few steps from the Schlosshotel. Hotel Rooms: 49 The most recent booking for this hotel was made on May 23 at 12:55 from Hong Kong.
GeneralBar, Newspapers, Terrace, Elevator, Heating, Ski Storage, All Spaces Non-Smoking (Public and Private), Designated Smoking Area ActivitiesSauna, Fitness Center, Skiing, Game Room, Spa, Massage, Hiking, Turkish Bath/Steam Bath, Indoor Pool ServicesLaundry, Ironing Service, Currency Exchange, Tour Desk, Fax/Photocopying, Concierge Service
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Total Hotel Score:9.1
Based on 64 reviews Guest reviews are written by our customers after their stay at Schlosshotel. |
Score breakdown
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Score Filter |
Has Schlosshotel always scored 9.1?
See the average scores awarded by guests over the past 12 months.
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Dave
Mature couple
Littlehampton,
United Kingdom
May 18, 2013
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No cars only electric buggies. Close to both stations. The hotel has its own buggy and it would be worthwhile sending message to advise time of arrival to be met as the pathways are "quaint". If you cannot see the top of the mountains do not bother taking the train to Gornergrat as it will be a waste of money unless you want to stand inside a snow cloud.
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10 |
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Linda
Mature couple
Chesieres Vaud,
Switzerland
April 27, 2013
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Excellent location beautiful hotel staff very helpful and friendly. No restaurant in hotel for dinner however allows you to try out other restaurants within the resort.
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9.6 |
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Ankana
Young couple
กรุงเทพมหานคร,
Thailand
April 20, 2013
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Everything is perfect here. The owner, Alex, is very awesome and help everything. The breakfast room is very cosy and warm which is 200 years old. I really enjoy spending time in here
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10 |
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Fabrice
Young couple
Genève,
Switzerland
March 26, 2013
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the spa, the changing room and ski room, the design of the hotel, the old chalet for breakfast with a junior suite we expect a bit more services for the room, like a free bottle of water (charged CHF 8 at the bar) or at least a mini bar, a night bed service, small attention to the customer. The room was overheated without possibilité to graduate the temperature.
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6.7 |
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Denise
Solo traveler
London,
United Kingdom
March 26, 2013
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The gym and pool, the location, the breakfasts, comfort, view. No hot tub, very pricy.
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8.8 |
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Stephen
Mature couple
Hale,
United Kingdom
March 20, 2013
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Outstanding location in the village close to the main rail station and the Gornergrat mountain railway. Superb rooms, comfortable public areas, excellent breakfast, luxury spa and helpful staff. A top hotel. Can't really fault anything, only minor gripe would be the pool/jacuzzi need to be warmer. No evening restaurant.
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10 |
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Karen
Mature couple
Stroud,
Switzerland
March 13, 2013
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Very spacious and comfortable - great attention to detail Rather impersonal and a bit clinical
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8.8 |
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Pam
Mature couple
Winterthur,
Switzerland
February 5, 2013
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Location. Furnishings all new. No minibar, glasses or free bottled water in room. Hotel went on lock- down at 12:00am. Bar closed/lobby lights off and locked off etc. We couldn't leave the hallway from our room. Spa not opened until 3pm daily does not accommodate non-skiers. Facials/Pedicures should be given using proper beds not massage beds.
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7.9 |
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Maria
Mature couple
Aesch,
Switzerland
May 23, 2013
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Es ist alles super gewesen
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9.6 |
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Pascal
Mature couple
Saint-Cyprien,
France
May 16, 2013
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l'accueil, le spa, le calme l'architecture de la partie moderne de l'hôtel, la localisation (devant la gare du Gornergratbahn) : vue des montagnes limitée
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8.3 |
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Romain
Young couple
Vallorbe,
Switzerland
May 13, 2013
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qualite de la chambre et de l hotel piscine un peu froide
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9.2 |
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Marcelo
Mature couple
rio de janeiro,
Brazil
April 27, 2013
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Projeto do hotel. Moderno, bonito. Falta frigobar no quarto. Não ter restaurante. Falta de cortina no box de banho.
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7.9 |
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Bradford
Young couple
New York, NY,
United States of America
April 9, 2013
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Location Spa Breakfast Staff Double beds
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9.2 |
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Andre
Mature couple
marseille,
France
March 18, 2013
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La propete la disponibilte la decoration L absence de minibar dans les chambres
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9.6 |
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Bruno
Young couple
Jundiai,
Brazil
March 17, 2013
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A recepção que tivemos como casal em lua de mel foi fantástica...quarto todo arrumado a caráter. Simplsmente perfeito!r
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10 |
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Marianne
Mature couple
Marly,
Switzerland
March 17, 2013
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Personnels sympa et accueillant. Petit déjeuner très bien. Piscine et Spa très bien. Situation impeccable à côté de la gare de Zermatt et du train pour le Gornergrat. La chambre beaucoup trop petit pour le prix!!! Pouvons à peine bouger dans cette petite chambre. Ecrire ou travailler est seulement possible sur le lit!!!
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7.9 |
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Denis
Group of friends
Strassen,
Luxembourg
March 12, 2013
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Hôtel rénové et agrandi avec beaucoup de gout, la chambre avec vue sur le Cervin, la salle de bain fonctionnelle, l'isolation thermique, acoustique. La Wifi sans complications dans toute la maison. La carte clé de la chambre et armoire à ski et chaussures, chauffée... Personnel discret et dévoué. Le petit déjeuner avec tout ce qu'il faut. Proximité des gares et de la rue commerçante et de beaucoup de restaurants. Les matelas sont un peu mous. Attention de ne pas se coincer les doigts dans les portes coulissantes de l'armoire.
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9.6 |
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Jörgen
Family with older children
Täby,
Sweden
March 7, 2013
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Hotellets standard, SPA avdelningen är mycket smakfull. Trevlig personal
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8.3 |
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Christian
Family with older children
STRASBOURG,
France
March 5, 2013
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L'endroit est très joli, très agréable mais sans être ostentatoire. Le buffet du petit déjeuner est très complet et le cadre charmant. Une petite restauration est vraimant manquante. Il serait si agréable de trouver un coin "brunch" afin d'éviter de ressortir de l'hötel le soir et surtout de ne pas être obligé de manger tant !
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8.8 |
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Carlos
Mature couple
SÃO PAULO,
Brazil
February 22, 2013
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Quarto e hotel super novos, muito bom gosto e ao mesmo tempo moderno. Spa e piscina excelentes. Guarda skis e snowboard ótimos. O Sr Alex nos atendeu de forma excepcional, muito atencioso e preocupado com nosso bem estar. Excelente dica para quem vai a Zermatt.
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10 |
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Tor
Young couple
Oslo,
Norway
February 13, 2013
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Flott interiør, hyggelig betjening.
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9.2 |
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Alois
Young couple
Geneve,
Switzerland
February 12, 2013
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Tout!la chambre,le spa, loisir,déjeune,personels...ect
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10 |
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Romain
Young couple
saint gingoph,
France
February 1, 2013
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spa Établissement rénove Décoration typique et contemporaine Petit déjeuner + salle
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9.6 |
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Géraldine
Young couple
Vétroz,
Switzerland
January 23, 2013
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le spa, proximité gare
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7.5 |
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Ann
Young couple
Oberrieden,
Switzerland
January 1, 2013
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Mycket bra hotell och trevlig personal, kanonbra läge. Brödrosten på frukostbuffen var löjlig, funkade knappt.
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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