Hotel Ambassador  

Friendly staff, charming entry, beautiful restaurant, good location

need updated rooms that they said they are doing in the fall.

Close to station; friendly staff; clean bright comfortable rooms (to be refurbished 2012); superb food

We had stayed there previously and been very impressed. However, either Switzerland has become more expensive, or the hotel has put up its restaurant prices. The standard of food and service in the restaurant is very high, but with wine at least £30, and main course the same it made eating very expensive.

The top floor suite has been very nicely decorated and is spacious and quiet. The view is great. The Receptionist, Sophie, was outstanding in her service to us and to making our stay a positive one. She made great recommendations for day excursions, was always welcoming and positive in her manner; she seemed to be the only person working at the hotel on the Sunday so she was busy but always professional and an asset to the hotel.

(1)Despite the rest of the suite being very comfortable and luxurious, the pillows on the bed are so high and hard that they we're impossible to sleep on without getting a sore neck; I tried all plus the cushions from the sofa with no luck and eventually slept on a rolled up towel. I suggest some lower/less high pillows too. (2)It's great to have your own lift access but cigarette smoke and food smells rise up the lift shaft at times. (3)There were no kitchen staff working on Sunday morning so breakfast was very limited in range and was self service (hotel cost cutting?). On the Monday morning when we arrived for breakfast (with 20 mins to spare) there was little food left and the male table attendant who was setting up for lunch, seemed in a negative mood/very tired. (4)Breakfast buffet range needs a rethink - not nearly as wide a range or quality as other hotels in Germany, Austria, Scandanavia. (5)No free Wifi is ridiculous and greedy.

I travelled by train and the Ambassador was just round the corner from the station. I received a very warm welcome from the receptionist. The hotel is a traditional Swiss establishment, charming, cozy and clean. My single room was a little 'brown', this is not a critisism because it was perfectly clean and comfortable, merely an observation of decorative style. I had dinner at the Ambassador but had a little mooch around Brig to check out the alternatives. Dinner was really enjoyable, I just wish that I had brought my wife. The breakfast offered was again very enjoyable. Apart from the food, I love the ceiling light in the breakfast room. I would not hesitate to return.

The bathroom was a little too compact.

A value for money hotel which was booked as part of a tour of Switzerland by rail.

Good breakfast. Clean, but dormitory type room.

Bathroom was exceptionally small. Noise from rooms next door, above and street. Especially annoying was the lack of free Wifi.

It's close position to the railway and bus stations in Brig that meant we could easily get trains and busses, also to the town so we could easily go out in the eveninng on foot.

The hotel staff (especially Nicole) were exceptionally kind and helpful, and the food on offer was absolutely outstanding......

I thought the Hotel gave excellent value for money, The restaurant food was far above average and was well presented and cooked. The reception and staff were helpful and efficient. Plenty of car parking at the hotel, and, if travelling by train within easy reach of the Main railway station just 5 minutes walk away.We really enjoyed our 3 night stay

Staff and management are really friendly. The hotel is in a quiet positoin yet still handy for the trains buses and shopping. The breakfast buffet is excellent

Ottimo per le escursioni verso Zermatt e Saas Fee, ottima colazione e disponibilità del personale, ottimo il ristorante, vicino al centro città, la camera era ampia e con una bella TV

il bagno era senza finestra ed aspiratore e senza bidet

Ruhige zentrale Lage. Netter Empfang. Saubere Zimmer. Schoenes Fruehstuecksbufffet.

Hotel is ruhig, Besitzerin sehr freundlich und hilfsbereit, Frühstücksbuffet sehr gut und reichhaltig,

Haus eher alt, mein Doppelzimmer war sehr einfach und klein, die Ausstattung eher altmodisch, Bad auch klein aber gut. Für eine Nacht völlig ok